Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
C
Christina
4/27/2020
Montel was very professional and polite. I was thrilled that he could treat the interior for spiders while practicing social distancing. Very thankful he was able to come and give us our quarterly treatment and rid the yard of ants for our puppy. Very essential indeed! Thank you, Montel


Caprice W
4/27/2020
Chris is always very nice and thorough in his work. Grateful to have him be my technician.


meals44
4/27/2020
Double checked with me about specific areas of concern and did an excellent job


M
Moe
4/27/2020
Most knowledgeable tech that has stepped in our home. He was super respectful and very friendly. This is how every tech should be as we previously had some that weren’t good. Thanks Alex!


Kathy C
4/27/2020
Everything was done as described. I hate bugs and appreciate after your service they live outside not in my home. Thank you.


duelistxmist
4/27/2020
Good service. This review is for the technician not the company. Tech took care of all the areas I wanted, was kind and Curtis


P
Paul T
4/27/2020
The technician did not complete all the services that he noted on the card. He was here for about a 1/2 hour, 20 minutes of which were spent in the truck getting ready and writing up the report. He did very minimal work. After our appointment on Wednesday to have the services done correctly, we will be canceling our contract.


R
Regina C
4/27/2020
Brendan Hawthorne came today and was very accommodating. He went out of his way to reach my neighbor, Joan Cappa, who was also receiving service. Thank you


J
John S
4/27/2020
Always informative and helpful. Listened to my questions and concerns. Communicated Covid restrictions.


tammywinkler2010
4/27/2020
They did not have any of the rat traps or things needed for that type of pest control. They said they would bring it out the next day and I never saw anyone come back. The technicians were not here very long at all. I also had ants after the spray downstairs in the den which were around our baseboard underneath the window. I originally had just seen a few ants on the counter by my sink in the kitchen. I want the pest control agreement amended and take the rat control off of it since it was never done and not done on the day I was told. I am a bit skeptical now. Tammy W.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control