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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
T
Theresa C
5/14/2020
Jason foland did a great job. Very professional and really seems to care.


Nancy S
5/14/2020
Technician was timely and professional and provided a thorough service on our home.


J
Jamie S
5/14/2020
Frank was great. Knowledgeable friendly and efficient. He was happy to answer all my questions about the treatment for today. I hope he is my tech going forward for future applications


fatherhofer
5/14/2020
Anthony was on-time, very professional, explained what he was going to be doing and did it. The whole service took 30 minutes. I was impressed how he set mice traps for me which is important since I have been having a mouse problem. I'd highly recommend Active and also Tony as the technician. Christopher H.


Davin K
5/14/2020
very polite and professional, he always does a great job and answers any questions that i might have


Michael P
5/14/2020
Extremely knowledge and friendly. Top notch employee and hope he can be our regular guy from now on!


Ali K
5/14/2020
Technician was Very friendly and professional. Service was quick and didn’t distract me. I am happy with everything.


indflyer1
5/14/2020
John Reutenauer and his assistant explained the process in detail, answered all my questions and were very efficient. I was pleased with their service.


Jon S
5/14/2020
Very courteous and thorough with the treatment. Asked if we had any issues and then addressed them.


phyllisdeneve
5/14/2020
Donald spent a good amount of time giving us a thorough treatment. We were impressed with his workmanship. Donald was a courteous gentleman. We are impressed with your company as a whole. Thank you!



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