Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
Heather S
6/15/2020
I was disappointed in having to ask for shoe covers and mask before entering my home. Tech was going to skip rooms that needed to be sprayed. He did not spray my entire garage. There is a garage workroom as well as closet both skipped. I felt my home did not get the attention it needed. No difference in pest. I planning to go out today and spray my home. This service is a great disappointment. I will paynthe $200 fee soon and cancel. Each paycheck is precious during these hard times. Now I am forced to give up money because of bad service.


R
Robert T
6/15/2020
He listened to specific problems we were having and immediately focused on treating those areas.


Earl W
6/15/2020
He was very efficient and worked with a smile. He also fixed our billing and respected our quarantine.


roseemerald66
6/15/2020
Mr. Jones was awesome. I so appreciated that he let me know when he would be arriving, asked for concerns related to what pests were a problem, and let me know when he was finished and if there were any questions.


D
David T
6/15/2020
Great job. Very polite and respectful. Thank you for moving up our service date to address some issues.


C
Choice B
6/14/2020
When the service person arrived, he said it will only take him about 10 minutes. He said he would remove all spider webs from outside the house. I don't feel he completed this job. I told him about a problem with "love bugs" even showing him a picture since he had never heard of them. I noticed he only listed ants and spiders. He asked me about fleas since I have a cat. She is a roamer when she is outside. He said he would put granules in the front yard. Then he asked me about the back yard. I told him she was all over the yard. He went to his truck and got a plastic cup of granules, which could not have covered my backyard. He just seemed in a hurry, not wanting to spend much ti...Read More


Lawrence S
6/14/2020
Roderegious Fields is an outstanding technician!! He took the time to explain my previous service, as well what to expect and questions to ask on the next visit. He explained the job he was to perform, and after completion showed me what needs to be done prior to the next visit. I would like to have Mr. Fields return for any and all follow up visits.


C
Carol T
6/14/2020
Very professional, effective pest control, always call ahead of time to schedule appointments. Very pleased.


D
Debbie P
6/14/2020
Thanks, Ike, for the great work you did on our first service date with Aptive Pest Control. Looking forward to seeing you again!


G
Goodluck2020
6/14/2020
I really truly appreciated the innovative of Josh Gow Route Manager in Louisville, Ohio. He is very knowledgeable and sold me right away because my neighbors have been very pleased with the service. Thanks for finding us we really needed your help! Blair Mercier



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control