Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
R
Russ M
6/15/2020
Juan Parker seamed through and very courteous when he was at our home. he covered both inside and out and was able to cover all the issues my wife pointed out to him. I was surprised about the quick response.


B
Bob W
6/15/2020
Did a great job and was very helpful in suggestions to solve are problems . We are going to request that he do all of our services.


D
Donna G
6/15/2020
Today we had two technicians do the inside and outside of our house, as well as my mom’s house next door. Both techs were awesome. They were pleasant, knowledgeable, and respectful of us and our property. We would not hesitate to recommend Aptive and these techs to our friends and family!!!


F
Frank C
6/15/2020
Excellent job, he was thorough in his service, He made sure that he fulfilled the promise the company made at the sign by going through the service in detail.


dworsley1026
6/15/2020
Thank you, Tony (Martonyo Greenwell) for a great service experience this morning. You were professional, knowledgeable, and easy to talk to. Your down to earth personality made it easy to understand and talk about the service/treatment. I look forward to working with you for our future treatments, it truly was a pleasure. Stay safe and healthy, Dwain W. New Customer


G
Grayson B
6/15/2020
Only treated outside. Did not treat inside or basement, despite salespersons stating that was included as part of the deal. Did not ask if I wanted to skip inside treatment or not, simply left without saying anything. I had to call customer support to schedule another visit for the inside treatment.


E
Eileen P
6/15/2020
professional and knowledgeable - nice job appreciate the service and timeliness once we got the appointment time and date organized


Fran R
6/15/2020
My service technician, Trenton Powers, was polite, professional, efficient and thorough in performing his work today. Before beginning services he reviewed any special concerns with me. Then he did a complete interior and exterior pest control treatment of my 2-story home. He’s been one of the best technicians to date who has serviced my home!


K
Kristen L
6/15/2020
Daniel Baginski treated my yard on Monday, June 15th. I spoke to him regarding my concerns, and he did a thorough treatment of my yard.👍🏻


B
Barbara B
6/15/2020
Jeremy answered all questions and did the necessary treatments. Also red flagged my account to remind you that this would be my last treatment before selling the house. Thank you.



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control