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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

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David M
6/20/2020
Armando Perez went above and beyond. He took time to talk with me, my wife, and my children to find out what our issues were. He then meticulously did his job. I told him I was really impressed, and he said thanks. He then told me he treats every home like it was his own. His professionalism should be commended.

S
Sally p
6/20/2020
My adult kids at home believed the technician to be friendly. Although I did not meet him I was uncertain if the entire perimeter of the house was treated including the back yard. I was also uncertain if I needed to turn our sprinkler system off. My sister uses your service and has been satisfied so I will continue but please let me know what if anything I need to do or not do. Thank you. Sally

rlongfellow
6/20/2020
Super friendly, knowledgeable and did a great job. Hope you have a great weekend.

Michelle P
6/20/2020
Service was excellent and thorough. Friendly service. Very respectful and courteous. Highly recommended!!

H C
6/20/2020
Very helpful and polite. He got under my pool decking to spray where I believe ring tail cats are nesting and hoarding fleas. Thanks for the great service. Carson

m.elenagiudice
6/20/2020
Courtney Gist was great! I enrolled today noon and by 6:00 pm Courtney was here to take care of our pest control issues. Very pleasant and friendly person!I am very happy with my decision to set up service. Professional team!

seangkelly
6/20/2020
Haven was a terrific representative and explained the services clearly and in great detail (and my dog loved her).

M
Morley
6/20/2020
The tech was very knowledgeable and Personable the problem was he ran out of product that he could not use in the property That does not mean he’s efficient where are you are trying to pick up new clients you should always have additional product available

S
Susan L
6/20/2020
Very pleasant. Called to let me know that he had arrived. Alerted me to the fact that my animals needed to be kept inside for at least an hour after service. Called to let me know when the service was completed. Very professional.

J
Joyce
6/20/2020
I was very impressed with my serviceman today. He was very polite and did everything I asked for.

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$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control 
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