Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
George A
7/8/2020
Your agent was professional and courteous. When he arrived, I was in the bathroom so I was unable to go to the door. In an effort to reach me, he called on the phone. I was able to talk to him and gave him instructions on what to do outside the house. Before he left, he gave my daughter precautionary measures about the exterior portion of the house.


steven.neu11
7/8/2020
He was very nice, very thorough and helpful! We appreciate his help very much!


madisyncurry
7/8/2020
Friendly and quick service. Notified me when he arrived, which was appreciated.


rogerluvs2hunt
7/8/2020
DID NOT DO MY BACK YARD THE FRIST TIME SAID THEY WOULD RETURN ON TUESDAY ,WELL IT RAINED SO THEY DID NOT COME BACK.SO I CALLED THEM AND THEY CAME OUT AND SPRAYED THE BACK YARD BUT NOW THEY SAY I HAVE TO PAY A 104.00 DOLLARS AGAIN.I FOR ONE WILL BE GETTING OUT OF THIS ONE !


fme0721
7/8/2020
Quan did a phenomenal job! He made sure he was able to get every corner we needed! He was very professional, polite, friendly and best of all listened to all my concerned about our spider infestation (yikes!). Loved how he was able brushed away all our cobwebs around our exteriors and took off a wasps nest. He explained what he planned to do and also when he completed the treatment. Thanks Quan! See you again!


rrivera690
7/8/2020
Very professional and Great costumer service all of our questions were clearly answered


D
Daniel A
7/8/2020
The technician Mr. Sharp was very thorough. The bugs that had really been showing themselves prior to the treatment are nowhere to be seen now. Thanks.


D
Denise
7/8/2020
Rachel was a professional technician in every way, was attentive to my needs as I spoke of my issues. EXCELLENT ATTITUDE and very personable. She gets 100 stars from me.


gerard.w.smith
7/8/2020
Seems to have disregarded notes on card that were requested via email and then on phone today. Many spiders and spider webs remain in veranda and garage. Did not spray extra in areas requested. I have video and I have photos of the spiders and webs after the cleaning. Last month I had to request a comeback call. Will likely cancel as service quality has declined.


ashly.inches
7/8/2020
Very quick and efficient! Thanks for getting all those spider webs too!



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control