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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
rmqray
7/8/2020
Brandon the service tech was very professional and attentive to the issues.


Jen H
7/8/2020
Very courteous and thorough. He completed the job in a short amount of time and went over the areas that he treated with us.


rafaelnietocruz
7/8/2020
Eusebio did a very good job, he was kind and very helpful in everything


G
Gilbert M
7/8/2020
Nice job. The technician was courteous and answered all of my questions. We have an infestation of Stage 1 Lantern Fly Nymphs. Given the problems in Bucks County, it would be beneficial if Aptive could develop a product that could kill these pests. Thank you.


Melinda C
7/8/2020
Thank you Josh and Nathaniel. You did a good job applying our initial treatment.


Rob F
7/8/2020
Nicholas Hampton treated my home and yard today and did an excellent job! He arrived early and was very knowledgeable and thorough with his explanation of services being performed. Nicholas was courteous, helpful, friendly and respectful. Thanks for a job well done!


P
PHYLLIS G
7/8/2020
Duran was thorough and quick in doing the inside spraying. He listened to my details of spiders & centipedes and was very conscientious about setting traps. He thoroughly sprayed the threshold at the garage where there seemed to be a fair amount of bug traffic!


C
Chris
7/8/2020
Guillermo was not our original technician, but after seeing him next door performing a service, I asked if he wouldn’t mind treating our house as well. He made a call and was happy to do a full treatment inside and out! Very happy with Aptive.


mudelia1
7/8/2020
Thank you for your professional attitude and great service. You were thorough and informative.


Shannon L
7/8/2020
I am sorry, but, the front yard and side yard were not completed? You had asked if i needed flea treatment in the front and I said no, i still need spider, ant, etc in the front yard and side yard. I tried to run after you, but, you had left ? In the past the technician lets me know when they are done.



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