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Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
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Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.
 
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How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
https://www.goaptive.com/
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

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19982 Customer Comments & Reviews

Loading Reviews ...
T
Tom c
7/8/2020
Technician was very professional . I would highly recommend. Showed up on time

M
Miguel
7/8/2020
I am like always please with the service this company provides ! The Gentleman that provide the service to my home made sure I understood what he was going to do before doing it and also explain what he was doing what doing it . I was very please with his desire to make sure that the job was done right. I have been with this company for years and would gladly recommend it to others !!

G
Gabrielle L
7/8/2020
Very polite and professional. Technician was on time and asked if I had any bug concerns. Explained the contract and was thorough.

chaps43
7/8/2020
My technician today was wonderful. He was very careful to wear and mask and booties inside. He was kind and polite. I do not recall his name, but want him to get his bonus. :)

D
Donna
7/8/2020
Mike Ogburn is always so friendly and does such a good job for me. If I'm having other issue's like around my flower beds and ants being so bad he sprayed around the bed also and the porch. I just love him. He should get employee of the month or extra money on his paycheck.. Thank You Mike

M
Marie k
7/8/2020
Vito is excellent! Very happy with the service. Highly Highly recommend

Monta F
7/8/2020
Very thorough. I’d like to have him for my permanent Bug tech. Excellent service.

I
Ian P
7/8/2020
Everything wen very well. The service tech. was informative and explained everything being done. Thank you. Ian

Dennis O
7/8/2020
Taylor was awesome fixing the ant problem I have I didn’t know I had this problem. Hopefully saving my tree. The service will work for me. I rate this service with high quality.

J
Jon D
7/8/2020
Great guy. Friendly. Did a good job treating the house. Asset to his company.

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