Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more

Aptive Pest Control Review


ConsumersAdvocate.org Rating: 7.8 / 5 ()
19,982 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Aptive is a residential and commercial pest control service. It's based in Sandy, Utah, but operates in major cities throughout 26 states. It treats a variety of flying and crawling insects as well as rats and snails.

How Do We Rate Aptive?

Breakdown

3.5/5
Geographic Availability
5.0/5
Pest Treatment
5.0/5
Customer Service & Guarantees
4.5/5
Pest control pricing and Plans

Our Overall Rating: 3.9 / 5 (Very good)

Aptive offers residential and commercial pest control services in major cities throughout 26 states. It mostly specializes in crawling insects and its website leaves it unclear whether or not it can help with other pests, like bats. It's still a new company, but existing customer reviews are largely positive, and if for some reason it doesn't clear up all the pests, Aptive will return to treat your home again free of charge. If you live within one of its service areas and you're struggling with pests, it's worth getting a quote from Aptive to see what it can offer you.

Aptive Services

Key Facts

Company Type
Pest Control Company
Property Types Serviced
Residential
Commercial
Service Types
Green Pest Control
Full-Service Pest Control

Services - 1 / 5

Aptive offers residential and commercial pest control that treats pests once per quarter. If your pests come back more frequently, Aptive will come out to treat them again, free of charge. It claims its products are environmentally responsible, but it doesn't elaborate on this or share any information on the products it uses.

Pest Treatment

Pests Covered

  • Ants
  • Spiders
  • Cockroaches
  • Beetles
  • Rodents
  • Wasps/Bees
  • Other Crawling Insects
  • Other Flying Insects
  • Scorpions
  • Millipedes/Centipedes
  • Ticks
  • Fleas
Display Less
7 More
Canine Bed Bug Detection
No

Pest Treatment - 5 / 5

Aptive treats rats and a variety of crawling insects and arachnids, though when you fill out the quote form, it doesn't give you an option to request service for termites, bed bugs, birds, or bats. There is an "Other" category, however, so you may want to check with the company to see if it can help with these other types of pests.

Customer Service

Specifics

  • Residential Online Account Management
  • Commercial Online Account Management
  • Guaranteed Return Service

Customer Service & Guarantees - 5 / 5

Aptive doesn't share any information about how long it takes for the company to treat your pests once you request a quote. But it does promise guaranteed return service if your pests aren't completely eliminated after the first treatment. Existing customers can create an online account where they can set up paperless billing, pay online, and view recent bills.

Reputation

Accreditations & Ratings

BBB Rating
A
Date Collected
2020-07-21

Company Size

Number of Offices
43
Year Founded
2015

Reputation - 5 / 5

Aptive doesn't hold any third-party certifications, and it's not rated on Trustpilot, but it has earned over 4.5 out of 5 stars from over 3,000 customer reviews with the Better Business Bureau (BBB). The company has only been around for a few years, so it's likely that as it grows and its reputation grows, it'll be easier to get a read on the quality of its services, though based on its BBB ratings, it appears most customers are satisfied with its work.

Contact & Additional Information

Homepage URL
Company Phone
(801) 562-2847
Headquarters Address
597 W 9400 St., Sandy, UT, 84070

Leave a comment for Aptive Pest Control
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

19982 Customer Comments & Reviews

Loading Reviews ...
Jack R
7/13/2020
Steven Frierson did an excellent and thorough job. He is to be commended.


Virginia D
7/13/2020
He was very polite. Answered any question or concerns I had. Well groomed too!!


robc703
7/13/2020
Hassan did a great job today. He was very knowledgeable, informative and efficent. Thank you


D
David
7/13/2020
Sergio Garza was outstanding! Knowledgeable and professional tech who took time to go over the gameplan with me to take care of my bug issues and ease my worries. Definitley have much better peace of mind knowing our home is bug free.


L
Len l
7/13/2020
Anthony is fantastic, a credit to your company. He listened to all if my concerns and gave me extra attention. Thanks Anthony


mnolin654
7/13/2020
Peter did a very through job. Treated all areas of concern and pointed out areas to watch that had previous activity. Thanks for the GREAT JOB!


D
Dimple
7/13/2020
Hello Antonio Aguilar performed my service today. He was thorough, very informative about what he was doing. Very polite and courteous in his conversation. Excellent technician.


Stacy E
7/13/2020
Nice but did not fully provide the service I requested. THIS is the 3rd tech out to my home and all 3 did not perform the requested service. Want to cancel service plan and requesting a manager contact me. There are several spider webs in my basement. (TONS). Service request explained to bomb the attic closet and did not have the item needed to perform the service I requested. Being nice does not help half doing the job.


N
Neil A
7/13/2020
I’ve got ants still. I was told your service rid the ants for good but I’m still spraying!


edbarcala8463
7/13/2020
So we used this service, as they came door to door to sell, and we thought it was a good idea. That same afternoon, July 9th their tech came over to do the initial treatment. So far so great. After he left we noticed that he had knocked a 4 inch by 7 inch hole in our soffit in his attempt to eliminate a wasp nest. The tech, Michael Francis left without even mentioning the damage he caused. We called Aptive Friday Morning, the next day and were attended by a young lady, Lauren,. She was kind and polite and promised to refer our problem to the local manager. Again, so far, ok. Since then we haven't heard anything, and our soffit is still damaged. Nice to know that Aptive, like their service...Read More



Our Partner

$150 off Pest Control In Your Neighborhood

  • Focused on safety
  • Keep pests out of your home with interior and exterior treatments
  • Environmentally responsible products
  • Certified, professional specialists
  • Residential and commercial pest control