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FamilyTime Parental Control Apps Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
90 Customer Comments & Reviews - see all comments
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FamilyTime is a Tokyo-based tech company and creator of the parental control app by the same name. FamilyTime features GPS real-time tracking, customizable safe perimeters, an SOS button, app blocking, new contacts alert, a "time bank" that allows children to save phone usage time for later, and speeding alerts. The mobile app has versions for iOS, Android, and Kindle.
 
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How is FamilyTime rated?

Breakdown

3.4/5
Transparency
3.5/5
Multiple OS Monitoring
3.5/5
Unique Features
3.5/5
Ease of Installation/Use

Overall Rating: 3.8 / 5 (Very good)

FamilyTime is loaded with features, some of them quite unique, like alerts for when a teen is speeding, a pick-up button that gives children an easy way to tell parents where they are, and a way to bank phone time for later use. In addition, comprehensive filtering and blocking features enable parents to protect their children and stop them from wandering into dangerous content through search engines. We recommend FamilyTime as a parental control software alternative for anyone who doesn't mind the lack of social media monitoring and the mixed customer feedback.

FamilyTime Features & Services

Features & Services - 4.2 / 5

FamilyTime offers an impressive list of features, including phone scheduling, selective app blocking, and some truly unique services like “SpeedAlert,” which lets parents set a speed limit and alerts them if the teen drives over it. The app is able to filter and block offensive material on the internet, which is a big problem for most parents. Parents can also block content that includes specific keywords. FamilyTime does not feature social media monitoring, however, which is somewhat dissapointing.
Monitoring Categories
Sexual Content
Violence
Gambling
Drugs and Alcohol
Weapons
Hate Sites
All Adult Content
Customizable Filtering
Yes
Usage Control Features
Access Scheduling
App Blocking
Website Blacklisting
Software Blocking
Remote Device Lockdown
Individual App Blocking

Monitoring Method

  • Parent
Monitoring Features
Calls
SMS
Website Browser
Apps
Locator Services
Panic Button/SOS
Geofencing
GPS-Enabled
Tracking
Notifications/Alerts
Text

FamilyTime Pricing & Subscription Model

Pricing & Subscription Model - 3.9 / 5

FamilyTime offers a free version of its app with limited features, and free 3-day trials for its premium plans. The least expensive plan only covers one device, however, so parents planning to monitor more than one child will need to invest a little more.

Plan 1/Price

$27 annually / 1 child

Plan 2/Price

$35 annually / 2 devices

Plan 3/Price

$69 annually / 5 devices
Free Trial
Yes
Number of Devices
One, two or five, depending on the plan.
Auto-Renew
Yes

Subscription Model

Prices range from $27 to $69 per year and are auto-renewed after a free 3-day trial.

FamilyTime Customer Experience

Customer Experience - 3.9 / 5

FamilyTime is not listed with the Better Business Bureau. It is rated by TrustPilot, where it obtained a fairly low (4.9) score based on over four dozen reviews. Although they have received some excellent reviews about their user-friendliness and tracking features, negative reviews mention problems with billing practices and how easy it was for kids to uninstall the app.
Year Founded
2014
Trustpilot Rating
4.9 out of 10
Date Collected
2018-04-17
Platforms and Devices
Mobile
iOS
Android
Contact Method
Email
Phone
Live Chat
Customer Service Hours
Support hours are unspecified.

Company Profile

Full Name
FamilyTime Parental Control Apps
Company Website
https://familytime.io
Headquarters
Tokyo, Japan

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90 Customer Comments & Reviews

Loading Reviews ...
S
Silvia W
9/2/2020
Sehr tolle App. Ich nutze sie für unsere 2 Kinder schon seit längerem und bin sehr zufrieden. 100% empfehlenswert

valenzuela.nash
9/2/2020
Excelent app, its works in android and ios. An it has an excelent support.

studio
9/1/2020
App muito bom, cumpre com o que promete. Suporte também muito bom.

Deniss L
8/31/2020
Thanks for good app and good support! Always very quick response.

roberthoggarthcase
8/19/2020
Customer support has been awesome. I have recommended this app to several people I work with. One is going to talk to their wife and possibly get the app for themselves. I give it 5 stars out of 5. Love it.

A
Ahsan W
8/19/2020
Good App and excellent chat support. The best app to monitor kid's devices.

M
Monica J
8/19/2020
Live chat is very helpful, quick to respond and knowledgeable. I feel at ease knowing I can trust this app.

david.kamusaul
8/18/2020
The issue I had was about controling desktop screen time which the app can't control

marco.ambrosi.1976
8/18/2020
L'applicazione a mio avvio in inglese è molto buona e valida. Purtroppo la traduzione in italiano non è buona. Molte parole non sono tradotte e alcuni pulsanti per questo motivo funzionano al contrario. Ma non appena si è capito è superabile. Il supporto è molto attivo e veloce. A mio avviso con una bella revisione della traduzione sarebbe ottima. E' molto bello vedere che oggi ci sono persone e aziende come questa che si prendono cura dell'educazione digitale delle famiglie. Grazie.

mexopus
8/17/2020
excellent chat support. very good value. multi-platform: ios and android and multi parent accounts

Our Partner
  • Scheduling and blocking services
  • "Time Bank" and "Fun Time" features
  • Geo-fencing alerts parents if kids leave safe zones
  • SOS/Panic button transmits child's location instantly
  • Speed Alert feature notifies parents when their teen is driving over speed limit
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