FamilyTime Parental Control Apps Review


Rating: 8 / 10 (Very good)
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FamilyTime is a Tokyo-based tech company and the creator of the parental control app by the same name. Their mobile app has versions for iOS, Android and Kindle. It includes features such as GPS real-time tracking, customizable safe perimeters, an SOS button, app blocking, new contacts alert, a "time bank" that allows children to save phone usage time for later, and speeding alerts.

How is familytime rated?

Breakdown

8/10
Features & Services
8/10
Pricing & Subscription Model
8/10
Customer Experience

Overall Rating: 8 / 10 (Very good)

FamilyTime is loaded with features, some of them quite unique, like alerts for when a teen is speeding, a pick-up button that gives children an easy way to tell parents where they are, and a way to bank phone time for later use. Although it does not currently filter out offensive content from the internet, the company announced in March that they plan to add this feature soon. According to the FamilyTime, it will give the parent the ability to force SafeSearch on web search engines, restrict YouTube videos based on age-appropriateness, block access to specific websites, and restrict searches using certain keywords. The introduction of social media monitoring, however, has not been discussed and the lack of it remains a big drawback on an otherwise great app.

familytime Features & Services

Features & Services - 8 / 10

FamilyTime offers an impressive list of features, including phone scheduling, selective app blocking, and some truly unique services like “SpeedAlert,” which lets parents set a speed limit and alerts them if the teen drives over it. It misses the mark, though, by not having social media monitoring and or filtering/blocking of offensive material on the internet, both of which are big potential security issues. In March 2018, the company said that filtering and blocking of offensive content is in the works, but social media monitoring has not been addressed.
Usage Control Features
Access Scheduling
App Blocking
Remote Device Lockdown

Monitoring Method

  • Parent
Monitoring Features
Calls
SMS
Website Browser
Apps
Locator Services
Panic Button/SOS
Geofencing
GPS-Enabled
Tracking
Notifications/Alerts
Text

familytime Pricing & Subscription Model

Pricing & Subscription Model - 8 / 10

FamilyTime offers a free version of its app with limited features, and free 3-day trials for its premium plans. The least expensive plan only covers one device, however, so parents planning to monitor more than one child will need to invest a little more.

Plan 1/Price

$27 annually / 1 child

Plan 2/Price

$35 annually / 2 devices

Plan 3/Price

$69 annually / 5 devices
Free Trial
Yes
Number of Devices
One, two or five, depending on the plan.
Auto-Renew
Yes

Subscription Model

Prices range from $27 to $69 per year and are auto-renewed after a free 3-day trial.

familytime Customer Experience

Customer Experience - 8 / 10

FamilyTime is not listed with the Better Business Bureau. It is rated by TrustPilot, where it obtained a fairly low (5.3) score based on over two dozen reviews. Although they obtained some excellent reviews about their user-friendliness and their tracking features, negative reviews mentioned problems with billing practices and on how easy it was for kids to uninstall the app.
Trust Pilot Rating
5.3 out of 10
Date Collected
2018-04-17
Platforms and Devices
Mobile
iOS
Android
Contact Method
Phone
Live Chat
Customer Service Hours
Support hours are unspecified.

Company Profile

Full Name
FamilyTime Parental Control Apps
Company Website
Headquarters
Tokyo, Japan

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