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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
181 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How Do We Rate Safe Ship Moving Services?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Our Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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181 Customer Comments & Reviews

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John
11/14/2025
After my experience with Safe Ship Moving Services, I’m honestly stunned that ConsumersAdvocate could publish anything resembling a neutral or positive summary about this company. The assessment on their site feels so disconnected from reality that it makes me seriously question the reliability of the platform and whether they actually vet the companies they feature. Safe Ship is not a moving company at all — they are a broker that hands off your move to whoever will take it cheapest, then denies responsibility when everything goes wrong. Nothing in my experience resembled the reassuring tone ConsumersAdvocate uses. Their write-up mentions “customer satisfaction” and “friendly... Read More


J
Jerry S
11/2/2025
I had pleasure working with team that made my move easy and quick. Movers arrived for the pick up on time, they delivered my furniture on my desired delivery day, which is was October 30th. Movers Erik and David made delivery great and smooth, they unwrapped and places all my items to their places.


M
mstassi
10/27/2025
Be careful! SafeShip lies and promise the moon then recommend a carrier who had individuals with no clue how to protect personal property. We paid for full pack and ran around day of move packing as much as we could to prevent damage. Items were “packed” with no bubble wrap or wrapping paper. Glass vases placed in boxes with zero protection. Do not waste your time with these carpet baggers. They hide behind statement “any damage is paid by shipping carrier” to absolve themselves even though they recommended this carrier.


cmatson007
10/27/2025
SAFESHIP sold me a bunch of bull. My entire shipping was contracted with a 2nd rate moving company that unloaded all my things in Los Angeles and repacked into another moving truck. During that process my diamond ring and father's WWII medal was stolen. They don't tell you about the subcontractor's ratings!!! Beware. Don't trust this company!!


rickfunk1219
9/12/2025
We could not be more disappointed with our move. We hired full-service movers hoping to reduce stress, but instead, it tripled it. Major issues we encountered included: • Bait-and-switch pricing: We were given an unrealistically low quote based on a misleadingly small estimate of boxes, only to have costs increase later. • Damaged items: Many boxes were crushed, our expensive couch arrived filthy, and large items like our 55” TV, queen bed, and TV stand were destroyed. • Missing or incorrect items: Several boxes never arrived, a Dewalt drill set in its bag disappeared, and at delivery they even tried to hand us someone else’s dresser. • Property damage: They put a hole in our wall... Read More


jeffreyfreeland58
9/8/2025
Horrible service do not use....Trust a real veteran. 63 years old and got ripped off. Jake is a liar...Do not use this service. Promised to refund $4000 on severe damaged good


havreborn
9/2/2025
My experience with Safe Ship Moving Services was extremely disappointing, and I want to share it so others can make an informed decision. From the very beginning, communication and customer service were poor, and once they had my payment, it became nearly impossible to get clear answers. Most of the time, representatives had no idea where my belongings were. I was given the same vague line over and over: “you should get your stuff between Monday–Wednesday of next week.” Weeks passed with no delivery. I eventually had to research on my own and discovered that another company, Rigo’s Delivery, Moving and Storage, was the one actually handling my items. Here’s the timeline: my things... Read More


nickquintana1234
8/20/2025
Terrible communication between movers. It is a broker so the company that moves your belongings is not the company you initially do business with. With that said , customer service is non existent and moving company continually tries to tack on fees for every single thing they possibly can. Which in turn makes for very bad business as it is very shady. I would definitely not recommend or ever do business with this company ever again. If this had all went well I would have used them to move a 2600 square foot home which would have been good business for them. I do try to use veteran owned businesses but I would unfortunately not use them or recommend.


P
Patrick R
8/5/2025
Our family needed to move within a month, so found Safe Ship online. The call was everything we wanted to hear. Veteran owned company, veterans would deliver our goods, and no issues with our timetable. On that initial call, my wife started to walk them through the house to detail all that would be moving. She was told that wasn’t necessary, they only needed to know the “big stuff.” We contracted with them to have the movers pack the house, asking if it was even possible to pack the house and the truck the same day, they assured us it was. 48 hours before our scheduled move, they wanted to do a video walkthrough of the house. It was then that they said we had more things that we originally... Read More


marcwidz
8/4/2025
Also, avoid this company at all costs. For a whole house move we were quoted $25000, half up front, $6000 on pickup, and $6000 on delivery. We put this on a credit card, all seemed well. Upon pick up, we were not asked for payment, although we asked. I said we can put this the same card, right? and were told fine. The company safeship contracted, "Wayflower" did not show up on the agreed date but were a day late. The packing went well, although they did miss some items, about 3 loads in my Kia Sportage. Tomorrow is the day to be delivered to our new house, and we got a call that we need to pay the balance $12000 in cash, a cashier's check, or zelle. This is not at all the... Read More



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