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Safe Ship Moving Services Review


ConsumersAdvocate.org Rating: 4.8 / 5 (Excellent)
170 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.

How Do We Rate Safe Ship Moving Services?

Breakdown

4.9/5
Services Offered
5.0/5
Coverage Area / Company Type
4.9/5
Reputation

Our Overall Rating: 4.8 / 5 (Excellent)

Safe Ship Moving Services will connect you with an FMCSA licensed and insured motor carrier to facilitate all your moving needs, including packing and unpacking, free storage of your belongings en route, optional auto transport, and more. Free quotes are available so you can shop around and compare without making any commitments.

Services

Service Offerings
Residential
Corporate
Government/Military
Distance Offerings
Local
Interstate
Quote Options
Online
Phone

Services Offered - 4.9 / 5

Safe Ship Moving Services offers interstate moving services to residential, corporate and military customers. They provide optional bundling of your moving services with auto transport. You can get a free quote by filling out a simple form on the website or calling directly to a toll-free number. All estimates provided are binding estimates based on the customer’s requested move size and services.

Reputation

BBB Rating
B-
Trust Pilot Rating
3.6 out of 10
Year Founded
2020
Date Collected
2022-04-21

Reputation - 4.9 / 5

Safe Ship Moving Services has a C rating on the Better Business Bureau, based on 155 verified reviews. The company is the subject of quite a few complaints, but does take the time to respond to customers' concerns. The most recent complaints on the BBB website have been answered, but not resolved. It has a 2.8 rating on Trustpilot, with most negative reviews focusing on delayed moving times and lack of transparency surrounding the initial quotes given.

The company's customer services hours are from 9am to 6pm, Monday to Saturday and its website includes a live chat option. You can to a live representative using this feature.

Safe Ship is fully compliant with the FMCSA and has zero violations with the Department of Transportation. Its latest audit was in November, 2021.

Fleet Details

Department of Transportation License Number
3475743
MC License Number
1139083-B

Fleet - 5 / 5

Being an interstate moving broker means Safe Ship Moving Services has no fleet of its own, but instead coordinates between the client and a moving company it trusts to handle the actual relocation. As a broker, the company acts as an advocate for its customers and can help speed up the process of arranging for your move. That frees customers up to concentrate on other tasks—which are numerous when you're making a long-distance move.

Contact & Additional Info

Homepage URL
Company Phone
(888) 798-2852
Headquarters Address
200 Knuth Rd, Boynton Beach, FL, 33436

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170 Customer Comments & Reviews

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jeffreyfreeland58
8/1/2025
Worst moving service in the USA. Rip Off...Beware Not veteran owned, so called they use that to make you feel safe. And if there is a veteran in the ownership they could care less about your move or the care of your possessions. We hade about 4-5 thousand dollars of damage to our goods and were offered $111 dollars. When we talked to Safe Ship they said it was the contractor moving company's fault. So if you are thinking about Safe Ship just know they take your money and then leave it up to you to resolve any issues. I am a veteran of 27 years in the Navy Submarines, and not just veterans they could care less about you or your family. I talked to Bianca from Safe Ship and she said it... Read More


K
Katie
7/29/2025
When I first contacted Safe Ship moving in May, I felt comforted in the information I received. However, it was a false sense of security as I was left without my belongings for 6 days and I kept being transferred and put on hold whenever I contacted Safe Ship Moving Services. They charged me an expedited shipping fee with the understanding that I would receive my belongings on July 1. They never refunded me the expedited shipping fee (despite saying on the phone and in an email that they would). When I finally got my belongings (on July 6), I opened boxes and unwrapped my things to find them broken and/or damaged. They are misleading and unreliable, stay away!


jeanne.lafrantz
7/24/2025
Safe Ship - Do not do business with this company They are unreliable and the companies they assign to your moves are rude and crass. From beginning to end they were awful to deal with. For my move two companies were hired by Safe Ship (Oasis Moving based out of Las Vegas and then ABC Moving based out of Florida). The staff of Oasis (driver and helpers) at the pickup point insisted on me giving them a 5 star rating while onsite even before loading (standing over my shoulder in an intimidating way). They claimed for larger tips they would lie about the size of my move) They were extremely intimidating and rude. The delivery team from ABC moving wanted to deliver my load after dark in... Read More


back2boots
7/22/2025
First, the company changed the date of pick-up, now it was 2 days earlier than originally decided. Then, the company showed up 2 hours earlier than originally communicated. Now, 22 DAYS LATER, no one can tell me where my household possessions are being held hostage!!! Are they on a truck? Are they in a storage facility? Absolute crickets from this company with NO ONE being willing to step up and find my possessions. Oh, did I mention I have a 2-year old, I'm in a new city, state and apartment WITH NO POSSESSIONS, and my husband reports for military duty TOMORROW!!! RUN and RUN FAST, spend the extra dollars to get a company that owns its mistakes and failings!!!!


alana.shumaker
7/22/2025
Avoid this company at all costs — worst moving experience ever. I booked an interstate move through this broker, and it was a complete disaster from start to finish. What they promised and what actually happened were two completely different things. • Unprofessional Movers: The moving crew they sent were late by a day, careless, completely unprofessional, and some men did not speak English making it difficult to communicate where items belong. Items were packed haphazardly, fragile items were tossed in with no protection, and boxes were crushed. They came out of the truck upside down. More of my items are ruined rather than intact. The majority of the pieces arrived damaged or... Read More


kjhixson
7/16/2025
I would not use this company if they were the last moving company on earth. They are expensive, they take advantage of people, and they use contractors for the actual move. My elderly aunt (who has mental illness) was asked to put a deposit down 2 months before her move. Within 5 days of finding out she had put a deposit down & how much it was going to cost, I tried getting a refund (2 months BEFORE the moving date). I gave proof of partial ownership on both houses, power of attorney, and explained the illness and they refused to refund her the over $4k deposit. They couldn't give us an exact date to move until it "got closer", all they care about is the money. A local company that... Read More


illum.linda.m
6/16/2025
Safe Ship Moving Services All in all our move went well. We did have one ceramic pot that was broken and another small pot that was damaged but everything else was delivered in good condition. New Mexico: The packers in that location were all very nice and courteous. They worked diligently all day to get us packed and loaded on the moving truck. There were 5 packers and the truck driver. Only 2 could speak English so that made it hard to communicate. Some things got packed that were supposed to stay with the house. But overall the day went smoothly. Tennessee: The 3 men unloading and the driver put everything exactly where we wanted it. They did a great job unloading... Read More


jsjoeyodu
6/2/2025
Do not I repeat do not use this moving company. I used them and have never had a worse experience. They tell you the cost of the move and then slowly the price moves up with this and that. I started at $9000.00 and finally when all was said and done I paid well over $14,000.00! In addition to the cost the service was terrible. I was suppose to have a semi truck to move me out of my house and ended up with three small trucks to be taken to the wharehouse where it would be put into a semitruck and brought to my new location. When the truck arrived 4 guys showed up to put the contents in the house; 2 had never moved anything and the driver stayed in the truck while they worked. They... Read More


untameablej26
5/22/2025
I am completely beyond frustrated. It has been 37 days since I stuff was picked up in Mississippi. It was supposed to take no more than 12/15 business days to bring it to Colorado. First no one at Safe Ship returns calls, or they put you on hold and never come back on the line. If I can finally get a hold of someone, they keep telling me you will have your stuff next week. I have left Gianna G. 2 unanswered voicemails. I got in contact with the moving company last Friday No Borders Moving and Storage and was told my things were in Texas and that I would have them this week. Today when I called, I was told my things were sitting in a storage facility in Jersey Village Texas. Now they claim... Read More


tjhawco2019
4/28/2025
The experience was bad post signing the contract. Everything the Salesperson at Safe Ship said with their "Family-owned, veteran owned, and A+" was a lie given they contacted out to a company called Just Pro Moving. Just Pro was terrible. The drivers and staff were Russian and minimal English Skills. From leaving items in a "closed closet" and having to ship separately, sending an initial truck with a capacity 300 sqft less than the capacity I already PAID FOR, advising I WAS TO PAY even more despite knowing the estimates capacity needed (I had to fight this the day of...). When I called Customer Service at Just PRO and Safe Ship to simply advise of the at first minor miss steps, missed... Read More



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Our Partner
  • A+ Rated Moving Company (Carrier)
  • FIDI Accredited Moving Company
  • $350 discount when you mention (over the phone only)
  • One month of storage FREE
  • Auto transport available
  • US DOT: 2293832