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Our Partner
- A+ Rated Moving Company (Carrier)
- FIDI Accredited Moving Company
- $350 discount when you mention (over the phone only)
- One month of storage FREE
- Auto transport available
- US DOT: 2293832
Safe Ship Moving Services Review
ConsumersAdvocate.org
177 Customer Comments & Reviews - see all comments
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Safe Ship Moving Services is a relocation service based out of Boynton Beach, Florida. They specialize in long distance interstate relocation of household goods and auto transportation. Long distance moves with Safe Ship start at $1500 and offer a wide variety of service options, including full-service packing/unpacking, disassembly and reassembly, auto transportation, and storage in route.
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177 Customer Comments & Reviews
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We could not be more disappointed with our move. We hired full-service movers hoping to reduce stress, but instead, it tripled it. Major issues we encountered included: • Bait-and-switch pricing: We were given an unrealistically low quote based on a misleadingly small estimate of boxes, only to have costs increase later. • Damaged items: Many boxes were crushed, our expensive couch arrived filthy, and large items like our 55” TV, queen bed, and TV stand were destroyed. • Missing or incorrect items: Several boxes never arrived, a Dewalt drill set in its bag disappeared, and at delivery they even tried to hand us someone else’s dresser. • Property damage: They put a hole in our wall... Read More
Horrible service do not use....Trust a real veteran. 63 years old and got ripped off. Jake is a liar...Do not use this service. Promised to refund $4000 on severe damaged good
My experience with Safe Ship Moving Services was extremely disappointing, and I want to share it so others can make an informed decision. From the very beginning, communication and customer service were poor, and once they had my payment, it became nearly impossible to get clear answers. Most of the time, representatives had no idea where my belongings were. I was given the same vague line over and over: “you should get your stuff between Monday–Wednesday of next week.” Weeks passed with no delivery. I eventually had to research on my own and discovered that another company, Rigo’s Delivery, Moving and Storage, was the one actually handling my items. Here’s the timeline: my things... Read More
Terrible communication between movers. It is a broker so the company that moves your belongings is not the company you initially do business with. With that said , customer service is non existent and moving company continually tries to tack on fees for every single thing they possibly can. Which in turn makes for very bad business as it is very shady. I would definitely not recommend or ever do business with this company ever again. If this had all went well I would have used them to move a 2600 square foot home which would have been good business for them. I do try to use veteran owned businesses but I would unfortunately not use them or recommend.
Our family needed to move within a month, so found Safe Ship online. The call was everything we wanted to hear. Veteran owned company, veterans would deliver our goods, and no issues with our timetable. On that initial call, my wife started to walk them through the house to detail all that would be moving. She was told that wasn’t necessary, they only needed to know the “big stuff.” We contracted with them to have the movers pack the house, asking if it was even possible to pack the house and the truck the same day, they assured us it was. 48 hours before our scheduled move, they wanted to do a video walkthrough of the house. It was then that they said we had more things that we originally... Read More
Also, avoid this company at all costs. For a whole house move we were quoted $25000, half up front, $6000 on pickup, and $6000 on delivery. We put this on a credit card, all seemed well. Upon pick up, we were not asked for payment, although we asked. I said we can put this the same card, right? and were told fine. The company safeship contracted, "Wayflower" did not show up on the agreed date but were a day late. The packing went well, although they did miss some items, about 3 loads in my Kia Sportage. Tomorrow is the day to be delivered to our new house, and we got a call that we need to pay the balance $12000 in cash, a cashier's check, or zelle. This is not at all the... Read More
We contracted with Safe Ship to move my son's furniture from our home to Virginia. The move was an unmitigated disaster. First, we had to call and call to get the furniture delivered in a timely manner. Then the furniture was destroyed by the Safe Ship movers. His dresser looks like a shark bit it. They lost his 55" TV which was in a huge box and two other boxes. Safe Ship delivered two boxes of other peoples stuff. Customer service is mediocre at best. Expect to spend hours on calls to get answers. My wife and I have moved many times and this was by far the worst moving experience ever. I highly recommend that YOU SHOULD NOT USE SAFE SHIP and if you do, you WERE WARNED.
Worst moving service in the USA. Rip Off...Beware Not veteran owned, so called they use that to make you feel safe. And if there is a veteran in the ownership they could care less about your move or the care of your possessions. We hade about 4-5 thousand dollars of damage to our goods and were offered $111 dollars. When we talked to Safe Ship they said it was the contractor moving company's fault. So if you are thinking about Safe Ship just know they take your money and then leave it up to you to resolve any issues. I am a veteran of 27 years in the Navy Submarines, and not just veterans they could care less about you or your family. I talked to Bianca from Safe Ship and she said it... Read More
When I first contacted Safe Ship moving in May, I felt comforted in the information I received. However, it was a false sense of security as I was left without my belongings for 6 days and I kept being transferred and put on hold whenever I contacted Safe Ship Moving Services. They charged me an expedited shipping fee with the understanding that I would receive my belongings on July 1. They never refunded me the expedited shipping fee (despite saying on the phone and in an email that they would). When I finally got my belongings (on July 6), I opened boxes and unwrapped my things to find them broken and/or damaged. They are misleading and unreliable, stay away!
Safe Ship - Do not do business with this company They are unreliable and the companies they assign to your moves are rude and crass. From beginning to end they were awful to deal with. For my move two companies were hired by Safe Ship (Oasis Moving based out of Las Vegas and then ABC Moving based out of Florida). The staff of Oasis (driver and helpers) at the pickup point insisted on me giving them a 5 star rating while onsite even before loading (standing over my shoulder in an intimidating way). They claimed for larger tips they would lie about the size of my move) They were extremely intimidating and rude. The delivery team from ABC moving wanted to deliver my load after dark in... Read More
Top Rated
Our Partner
- A+ Rated Moving Company (Carrier)
- FIDI Accredited Moving Company
- $350 discount when you mention (over the phone only)
- One month of storage FREE
- Auto transport available
- US DOT: 2293832