Allegiance Moving and Storage Review
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268 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
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268 Customer Comments & Reviews
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Allegiance will book you at one price, then contract it out to actual moving company after their fee, the new moving company will then jack the price up on you along the way, delay your move, and things will be missing (like 60" televisions). They will then have you fill out a bulls*** claim that nobody will ever follow-up on, nor will they take accountability for their dishonesty or negligence regarding your belongings that you paid and entrusted them to move. I get the nature of this business and what kind of characters you are dealing with, but to portray yourself on the phone as an expert and vomit out words like professional and care just makes you look like a completely and utter... Read More
We contracted with your company on 9/28/2020 and what a disaster. Your movers showed up on 9/28 with a Penske rental truck half full of some one else's belongings. After looking at our belongings for a couple of hours in the 2 bedroom condo, they decided to go to our storage unit and fill the balance left in the Penske rental truck and to rent another truck from u haul. All of our belongings including estimate of boxes in 10x10x10 storage unit was given to Allegiance on 8/25/2020. Both trucks did make our destination of Rio Rancho, NM but the Penske truck broke down. On the morning of 9/29/2020 the 2nd Penske rental truck arrived, they had transferred our belongings during the night and... Read More
Do not use Allegiance Moving and storage. They will sub it to Arena Van Lines. That's when your problems really begin. It's like dealing with the Russian Mafia !
Worst company EVER! They increase your costs at every opportunity and try to blame you. Even though I specifically asked for someone to come to my house to make sure that didn't happen and the person adjusted my costs and materials accordingly once the movers arrived they tried to increase costs again $2000!!!! Completely unacceptable. When I had issues with scheduling they again tried to blame me "not understanding how they work" - if you didn't explain it, how would I know the movers would show up at noon and not leave until 9 pm? Never happened with my other movers! 9 pm at night and they did such a crappy job filling the truck not everything fit. I was asked to "decide what I... Read More
Sammy and Joseph were excellent at making this move work. They made up for the miscommunications from the broker.
I would work with them again.
They were efficient, polite and well organized.
Please know that this was the WORST experience that we have ever encountered AND its not over. (our belongings have yet to be delivered at the other end). Nothing that our Representative from your company, John Capella, told us seemed to be true. First off I was told that Allegiance Moving was the "Grandfather Clock Experts".....people that came had NO IDEA HOW TO HANDLE THE CLOCK. AT NO TIME was I told that we would NOT be dealing with Allegiance but that it would be another company that would be coming to get our stuff. I was under the Impression that Allegiance would be the company coming and was also told that the Driver of the Truck that came would STAY with the Truck all the way... Read More
I have had a unpleasant experience with Allegiance in my move of 1200 miles from IL to Texas. Allegiance is a broker for movers and I was told the movers were vetted. I was scheduled to be moved by Arena Van Lines out of New Jersey. The movers came late each time. They came at 5 pm on one day and wanted to work until midnight. While the two movers were courteous and worked hard I found the time issue to be a problem. I had to pay the pick up fee and delivery fees with cash or postal money orders. This requirement of cash or money order raised a flag but I let it go. The movers did pack the items well. The first estimate was low and I was afraid it was too low so I called and... Read More
WARNING!!! Had a horrible experience dealing with this company. They took an advance payment and never delivered on the service and quality that was written in the initial contract I had signed. The company failed to provide the necessary moving supplies to pack our items as stated in the contract and to top it all there was no 18-wheeler truck sent to our residence to pick our items. In the end I had to forfeit my deposit of more than 3k and had to hire a new moving company to transport my items cross-country. I will never do business with this company again.
Initial contact was very positive. The Quality Assurance was very helpful at explaining inventory and the initial quote was the lowest I had received. But... when the actual movers came and loaded the truck, the final cost was $750 more than Allegiance's estimate and the only extra time I had added to the original inventory was 1 medium sized U-Haul box. I made several calls to both Allegiance and the actual mover, 1 of 1 Moving out of New Jersey, and received the same explanation. That was my items must have been larger than average and took up more space on the truck! Really?? This was my first experience with a cross country move, PA to ID. In the future I will either rent... Read More
Hired this company, so many hidden fees. Took 1 mon from Nevada to Georgia... 2 wardrobe boxes and all our brand new baby gifts, have been stolen. No one will return a call, let alone answer the phone. Our baby is due in 5 weeks and none of it arrived with our other boxes. EVERY SINGLE BABY BOXES.... ALL BRAND NEW, EVERYTHING FOR OUR 1ST BABY....THEY STOLE EVERYTHING!! Do not use these people. Again, no answer of their phones and messages not returned. I will put this company on SOCIAL MEDIA BLAST...... I PLAN to leave negative reviews until this company will take responsibility. How dare they steal out wardrobe boxes and everything for our baby. Due in 5 weeks. Scum of... Read More
Our Partner
- $500 Off + $200 discount for military & first responder
- Storage available & 24/7 customer service
- Specialize in moving antiques, grandfather clocks and pianos
- Proud donor to the Wounded Warrior Project
- USDOT: 3183105
