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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
441 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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441 Customer Comments & Reviews

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jhonny.kurniawan
9/6/2023
They were very reliable and the price was reasonable. They handled the boxes well, the furniture was well wrapped, and everything arrived in good condition. I highly recommend them. Incredibly professional and knowledgeable. The estimate was right on and didn’t exceed the budget. Respectful, professional, hardworking, and extremely patient, taking care not to damage anything.

hansen548mike937
9/5/2023
I am so glad that I answered Sean's call when I did. Not only was he able to get a full list of my items but make sure that I was getting the services that I needed for my military move. The crew that arrived were professional, prompt and hardworking and were able to get my items loaded and into storage just as promised. I am excited to return back from deployment and get my items delivered and be in my new home. Thank you Allegiance Moving and Storage for all that you do!

morales5108sheyla98
9/4/2023
I recently used Allegiance moving and storage to ship items I had in my storage unit in MA to OH for over 3 years. I didn't remember all the stuff I had inside the unit but the moving coordinator Bill was able to allot me enough space to not only transport the storage unit items but also make sure the items were packaged correctly to arrive at my location safely and efficiently. I am glad to have my items in my forever home since it took longer than expected to finish building and be able to have my old mementos and priceless memorabilia back and set up my garage the way I have always dreamed of. Thank you to the amazing team and patience they all had with me.

mackeydavid8636
9/4/2023
If you ever have a large move and need someone you can rely on Allegiance moving and storage is your place to call!! Don’t hesitate having them help you during this stressful and overwhelming time. I have a 5 bedroom home and moving across 8 states with all my items and family had me on edge until finding them. I not only received my home items in the time advised but all in one piece. Thank you dearly and I know who to call if I need to move again, which hopefully wont be for a very very long time. 

hembreeroger927
9/1/2023
Thank you Allegiance moving and storage for all you hard work in helping me move my elderly parents from UT all the way to FL to be closer to the family. After weeks of organizing, packing, and decisions on what to donate or leave, my parents are finally in their new home and close to my kids like they always wanted. I am relieved that all my childhood memories were intact and my fathers carpentry tools, projects and priceless items are safe and sound. Thank you for never making us feel like any question was absurd and keeping us updated on every call. Highly recommend this company especially to families such as ours.

jeffrozzanskki
8/31/2023
I used the services of Allegiance moving and storage to ship my home items from KY to CA back in March and due to unforeseen circumstances needed to have my items stored for over a month. Allegiance moving and storage was able to accommodate my needs and also not charge me for the month and a half I needed them to hold my stuff. I would recommend them to anyone looking for a last minute or even pre planned move. 

victtorgarrcia
8/30/2023
I used the services of Allegiance moving and storage to transport my utility trailers last month and I was not only surprised but overall shocked at the amazing price but the customer service and vast communication I received. They were able to transport all three of my utility trailers last minute since my previous transport company fell through from UT to FL and I was able to immediately get back to work as I own a pressure cleaning business. Thank you Allegiance for helping me get back on my feet fast and provide the service I so badly needed.

roberthenry3041
8/29/2023
There are many things to consider when moving, especially cross country but Allegiance moving and storage made the moving of my home items so much easier than any other company I have used before. They were honest and realistic to what my needs were and jumped to action from the first call. Thank you to the Allegiance moving and storage team for all your hard work towards my move.

kaylennemcclure5019
8/28/2023
I want to say thank you to the customer service team for the amazing help they have given!! Jackie couldn't have been more nerve calming and down right a pleasure to speak to during this last minute stressful cross country move. I had to move from FL to KY due to a family emergency and the coordination by this team was amazing! Thank you, Allegiance moving and storage team.

coralvirili3527
8/25/2023
I was very shocked by not only the fast but reliable service of Allegiance moving and storage. They were trusted with priceless items and delivered them safe and sound to my new studio allowing me to have one less thing to worry about when moving to a new town. I was left at ease from the first phone call from the verification department to the last box brought into my home. I would recommend them to anyone or any family moving locally or out of state. 

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