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Allegiance Moving and Storage Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
441 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.
 
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How Do We Rate Allegiance?

Breakdown

3.8/5
Services Offered
4.0/5
Coverage Area / Company Type
4.0/5
Reputation

Our Overall Rating: 3.8 / 5 (Very good)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 3.8 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
http://allegiancemovingandstorage.com
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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441 Customer Comments & Reviews

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nikitaarmstrong266
10/4/2023
We had a wonderful move with Allegiance! The movers were professional, friendly and flexible. We were not quite finished with packing when they arrived but they were able to work with us and helped us finish what we had not gotten done. Everything arrived safely and in good shape. I would definitely use them again!

williamson66justin55
10/3/2023
We used Allegiance Moving recently to help us with our move to Florida from Michigan. They made the entire process so easy for us. They stayed in contact with us through everything, from the time we booked until the day our furniture was delivered. Their team goes the extra step to make sure your are informed and happy with their services. Thank you for making this move much easier on us and taking all the headache out of moving day.

hansen5478keith9783
10/2/2023
I literally had two days to move last minute. Sean was super helpful and scheduled the move exactly as I needed it on short notice with a fair price. Turan and his crew arrived and packed and loaded without any problem. I couldn't believe how quickly they were in and out. My things were delivered quickly and safely. Allegiance made this such and easy move for me. I appreciate all your help and working with my very short notice.

warneke68keith145
9/28/2023
I scheduled a move with Allegiance Moving and Storage and was very happy we chose them. The crew that arrived on our pick up day seemed to really take pride in the work that they do. They were all so friendly while still working so hard to get the truck loaded. Communication about our delivery timeline from their customer service department was great. They took so much stress out of moving.

patrick33goffinghs987
9/27/2023
Amazing job. I hired them to move my daughter from her apartment on the third floor. They showed up on time and were very professional. Made sure we were happy with the packing of her things. They took the time to install temporary protection for our floors and walls. They were very efficient, I was surprised at how quick they finished. My daughter and I were very happy with the whole process.

rentz.8john9488
9/26/2023
I had a wonderful interaction with the Allegiance Moving and Storage staff. They were prompt, effective, and very careful with my belongings. The transportation of some of our more pricey and fragile pieces was what I was most worried about, yet they handled them with care and made sure everything arrived in excellent condition. I've never used a moving company before, but Allegiance Moving comes highly recommended.

dubose.4864rich7
9/25/2023
The staff at Allegiance Moving were all very nice, but more importantly they were professional and on time. My furniture was delivered without any problems. I was impressed how quickly they got things done and how well they took good care of the furniture. I would definitely use them again.

chaney.84kelli87
9/22/2023
The staff at Allegiance Moving were all very nice, but more importantly they were professional and on time. My furniture was delivered without any problems. I was impressed how quickly they got things done and how well they took good care of the furniture. I would definitely use them again.

derrick.9wlaker90
9/21/2023
Had recent move and the entire company was friendly, knowledgeable and professional. They took great care of me and my family, answering all of my questions. The moving specialist George was very kind and professional, and delivered on all promise. My move was very smooth and efficient at a great price. I will definitely use again for any and all upcoming moves.

mcvey48chris6
9/20/2023
Allegiance Moving took great care of us during our move from Miami to Orlando. They were very responsive whenever we had any questions. My wife called several times on the day of pick up with some questions, and the ladies in the customer service department were very helpful calming her nerves. Overall great job from their team. Will be calling them again if we plan a move in the future.

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