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Allegiance Moving and Storage Review

265 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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265 Customer Comments & Reviews

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chrisfuenttess25
12/12/2023
Needed a small number of boxes and a few furniture pieces moved  from Indiana to Ohio. Called Bill at Allegiance Moving and Storage. He was great to work with and gave me all the information I needed to know of what to expect on the day that I was moving. The men were on time and very efficient. They had everything wrapped and loaded on the truck within about 2 hours. My delivery arrived 2 days later and was unloaded and put into the apartment with the same care and efficiency. Will be using them again in the future if I need to move.


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Alicia C
12/11/2023
I do not know where all these positive reviews come from. I had a horrible experience with Allegiance Moving and Storage. Their initial quotes are so far beneath what actually gets charged but you will not know that until the day of the move when the movers come and tell you the price will be double the initial quote. Once this happened we were then told we had the option to pay the increased amount or just leave the items that did not fit. I was then told that the quote amount was incorrect because our furniture was "nice and not from Ikea." The initial quote even included the move of a golf cart which the repeatedly assured would be no problem but once the movers arrived they said they... Read More


tawnneeburrcham
12/11/2023
In a world where genuine care and trust can sometimes feel like rare gems, Allegiance Moving and Storage stood out as a true jewel. They went above and beyond to ensure that my move was not just a change of residence, but a transformational experience filled with positivity and hope. Just like the festival of Diwali brings light to the darkest corners, Allegiance brought light into the process of moving.


christinaalbert5131
12/8/2023
Allegiance Moving and Storage helped me with my move that included quite a few fragile and valuable items to be picked up from 2 different locations in Austin, TX. The company was easy to work with and responded to my questions every time I called. The moving crew were all professional and they did a great job of packing everything safely and delivering things quickly. I received all of my items undamaged. The crew went up and above to ensure that everything arrived safely. Don’t hesitate to call them for your move.


kielbaska90
12/5/2023
Allegiance Moving and Storage truly exceeded all of my expectations. From start to finish, their professionalism and attention to detail were evident in every aspect of my move. The team arrived promptly and handled my belongings with the utmost care, ensuring that everything was packed securely and arrived in perfect condition. Their efficiency and organization made the entire process smooth and stress-free. I couldn't have asked for a better moving experience, and I highly recommend Allegiance Moving and Storage to anyone in need of top-notch moving services.


andafna11
12/4/2023
Allegiance Moving was very fast and super professional. They were on time, so friendly and careful. Everything was wrapped carefully. My things were delivered quickly and without any damage. Very good service for a very affordable price. I will definitely use them again.


lareasons
12/1/2023
From the office staff to the movers, we were extremely pleased with the service. They were great working with the dates that we requested. When my items were delivered, nothing was damaged or broken. I received updates from their office every step along the way and after the move was complete to make sure the delivery went well. If you are looking for a high quality, professional and caring team, I highly recommend Allegiance Moving and Storage.


destinee.alston98
11/30/2023
The care that Allegiance took with my belongings was reminiscent of how we handle our most cherished possessions back in India. It was evident that they understood the sentimental value of each item, treating them as if they were their own. The packing process was meticulous, and I could sense the dedication they put into ensuring every item, no matter how small, was secured with utmost care.


blaenconin
11/29/2023
I just had the most amazing experience with Allegiance Moving! From the moment they arrived, I knew I choose right. The team of movers was very professional and handle all my belongings with care. They even wrap my fragile items double, ensuring nothing breaks.


jimbob941
11/28/2023
I honestly don't think that anybody wakes up and says yay I'm moving today. But with the assistance of Allegiance moving in storage I couldn't have been more happy. They not only followed through with everything that was stated on paper and also verbally but were able to deliver my items in the time frame needed so I could unpack and have my home ready prior to deployment. Thanks!



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