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Rate Marketplace Mortgage Refinance Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
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RateMarketplace is a convenient online resource that matches customers with leading lenders from across the nation and presents them with a shortlist of mortgage refinance options with competitive rates. RateMarketplace currently boasts an A rating from the Better Business Bureau.
 
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How is Rate Marketplace rated?

Breakdown

3.8/5
Loan Variety
3.8/5
Ease of Process
3.8/5
Customer Service and Reputation
4.5/5
Discounts and fees

Overall Rating: 3.8 / 5 (Very good)

Rate Marketplace matches lenders from their pool of nationwide originators with borrowers seeking to refinance their mortgage or take out other types of loans. By comparing various competing offers, customers can make a well-informed decision and get the best rates for their particular situation.

Loan Options

Lender Type
Marketplace
Loans Offered
Rate & Term
Cash-out
Loan Programs
FHA
VA
Conventional
HARP
USDA
Fixed Year Terms
30 Year Fixed
15 Year Fixed
Adjustable Rate Mortgage Terms
10/1 ARM
7/1 ARM
5/1 ARM

Loan Variety - 3.8 / 5

Rate Marketplace connects borrowers with the lenders best suited to their needs, and most likely to approve them. Though they have an ample network of lenders nationwide to choose from offering all kinds of loans, Rate Marketplace concentrates on VA, FHA, and standard and cash-out conventional loans, in order to provide the best possible service.

Application Process

Minimum Credit Score
620
FHA Minimum Credit Score
580
Maximum LTV
Varies according to lender.
Closing Time
Varies according to lender.
Waived Fees
Varies according to lender.

Ease of Process - 3.8 / 5

Each of the lenders which form part of Rate Marketplace's network has specific requirements and steps in its application process. That said, Rate Marketplace does specify that the minimum credit score they will consider for a non-FHA loan is 620 (which is quite generous), whereas FHA loans have a standard minimum score of 580.

Rate Marketplace Reputation

Memberships & Regulatory Info.

Nationwide Mortgage Licensing System ID
1184196
NMLS Collection Date
2017-07-18

Online Reviews

BBB Rating
A-
BBB Negative Reviews
9
Date Collected
2017-07-18

Customer Service and Reputation - 3.8 / 5

Since Rate Marketplace doesn't generate loans in and of itself, borrowers would be best suited verifying their chosen lender's reputation on the Nationwide Mortgage Licensing System. However, it is good to note that Rate Marketplace has zero regulatory actions taken against it.

Contact & Additional Information

Homepage URL
http://loans.ratemarketplace.com/
Company Phone
(650) 539-0360
Headquarters Address
1875 S Grant St #950, San Mateo, CA, 94402
Year Founded
2013

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Customer Comments & Reviews

Loading Reviews ...
nmeboy17
8/28/2019
GRATE JOB KEEP IT UP DO BUISSNESS ANY DAY WITH RATE MARKET PLACE

Johny K
1/22/2019
Employees have no idea what they are doing! they just send people over that hang up or there is music playing to make it count as a legit lead. Poor service and company model! Got over a 1000 calls without one of those loans ever closing. I don't think I ever had a qualified client from this company.

A
a h
6/8/2018
Many times Rate Marketplace Mortgage Refinance contacts people through E & postal mail & phone calls Pushing their not asked for, not wanted unsolicited, unwanted services to current & former homeowners who has never contacted, used their services, ETC Many contacted people have asked Rate Marketplace Mortgage Refinance to stop all future contact Rate Marketplace Mortgage Refinance contact practices violate peoples' personal private, ETC requests to stop all future contact Even after have been asked to stop all future contact, be removed from their contact list, ETC Repeatedly making unsolicited & unwanted contact Even calling phone numbers on National Do Not Call... Read More

Sha-Rie R
11/17/2017
This company's telemarketing practices have violated the National Do Not Call registry by repeatedly making unsolicited calls to my cell phone, even after I have asked to have my phone number removed from their database. A very poor business practice indeed. I have never done business with them and certainly never would.

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