Veterans United Mortgage Rates Review
1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.
Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
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1067 Customer Comments & Reviews
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I LOVE this company. It’s been a long time since I’ve had such a positive experience. They make the loan process super easy, and are so well organized . But also what makes them great are the people who work for them. Jessica and Harley were just the best. Super friendly and on the ball constantly. They were always informative and caring. I can’t say enough about what a great experience this was.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
It makes my day to know you had such a positive experience--from the loan process to the people--and that you felt cared for throughout the loan process. Thank you so, so much for this amazing review, Laura, and congratulations on your new home!
Smooth and quick process. They walked through each step and took the stress and worry about of buying.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
I'm glad to hear your loan process was such a smooth one! Thank you for the review, Kacie!
Working with Veterans United was amazing. I could not be happier with the home buying experience. I'm very thankful for Veterans United, their top level customer service, support, and making the home buy experience so easy and painless. Doing business with this organization was fun and exciting from start to finish. Veterans United is a true organization that I can value, support, and recommend to my military family and friends.
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
I'm thrilled that you're thrilled with your home buying experience! Thank you so much for the praise and recommendation--it means more to us than you know. Congratulations on your new home, Carson! Your VUHL fam is celebrating along with you.
This is one company that can always be trusted...from the loan specialist, underwriters and anyone else who plays a part in your loan...5 stars across the board for Veterans United
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
We are so appreciative of your trust, Brian. That means a lot us! Thank you for the 5-star review!
Great experience in these trying times. Veterans United was on top of things from my first phone call. From my home purchase to my recent refinance. Always keeping me up to date and informed in a language I could understand. Five Stars !
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
I'm so glad to hear that with everything there is to worry about during these times, your home purchase and refinance were not one of them. Thank you for the wonderful feedback!
If you are first time or inexperienced home buyer serving in the Active Duty or if you are a Veteran, I have some words of advice for you: I strongly recommend taking advantage of all the services provided by Veterans United. As first time home buyers, we had a friendly, experienced, knowledgeable Loan Specialist (Mr. Matt Turner) who was extremely responsive and responsible to make our closing on our dream home happening on time! Veterans United will be guiding you throughout all the process and their web platform is very user friendly, easy to upload documents and easy to understand. Veterans United and our Loan Specialist put lots of motivation and max effort to keep going forward, mak...Read More
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Wow, wow, wow, what a stellar review. Thank you for sharing feedback from so many angles, from the team you worked with, to our emphasis on VA loan/home buying education, to ease of uploading the necessary documents to our online platform. This helps us know that we are on the track to doing everything we can to make this an accessible, and dare I say, an enjoyable process.
Congratulations on your new (and first!) home purchase! That is such a milestone to reach, and I am so extremely happy for you. Enjoy that dream home of yours!
Honestly an amazing team and group of people. I couldn’t have chosen a better way to go with my home loan and process. I highly recommend them, and I cannot say enough good things about them. Thank you!!
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
What a shower of praises---thank you so much, Bryan! We appreciate your giving us the opportunity to assist you with your home loan process. Congratulations on your new home!
Best experience of my life. First time buyer and clueless of process. Veterans United make it simple in layman’s terms. Closed less than 30 days. Smooth sailing the entire way
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
Woo-hoo!!! I love hearing that the loan process was smooth sailing, Donna. I know that it can be intimidating to encounter the home buying process for the first time, so it is especially awesome to know your team helped make that first encounter such a good experience for you! Congratulations on your first home purchase!
We've bought a few houses throughout our 39 year marriage, but the best and easiest process was with Bill Musick, our loan specialist at Veterans Home Loans. Whether you're experienced or green at home buying, he holds your hand throughout the entire process and gives you the confidence to know what needs to be done step by step. Bill is very kind, personable and informative. He makes you feel like you're his only client. He responds quickly no matter if you call or email him 24/7. Mike makes you feel that any question despite how trivial is important to him and addressed quickly. We've had such a wonderful experience with Bill and Veterans Home loans that we've used them three times in o...Read More
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
This is such a wonderful, special review that I made sure to share it with Bill. I KNOW it made his week to read it. Thank you so, so much for the kind words--it makes all of us happy to know that of all your home buying processes, the one you had with Bill in your corner was the easiest. Congratulations on your new home!!
Awesome service and stress free process. Jess Vomund and her team and Realtor Peter Marcucilli and his assistant Lisa Kennedy made our dreams come true.. Thank You
Jillian J
Client Advocate of Veterans United VA Loans
Official Response
Client Advocate of Veterans United VA Loans
I'm just over the moon that you had an awesome customer service experience!! Thanks for the review, and congratulations on your new home!
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