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Veterans United Mortgage Rates Review

1,067 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1067 Customer Comments & Reviews

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rayjlmtik
9/11/2020
If you are a veteran looking for help for buying a house, PLEASE use Veteran's United! They will recommend a real estate agent in your area, they will answer all your questions, and keep you in the loop throughout the process! Veterans United is the ONLY company I would EVER go to when buying a house using my Veteran's benefits. Highly professional service with people who treat customers where they are - educating and explaining where necessary, and in all cases treating people with respect.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
WOW, thank you so, so much for this review! Such a great thing to read first thing on a Monday morning :) I am simply ecstatic that you had such a great customer service experience. We do focus on educating about the VA loan process, so our clients can be experts, too, so I was thrilled to see that reflected in your review as well. Thank you again, and enjoy your new home!

Sean H
9/3/2020
Great people to talk with. They are very experienced in the field. I would recommend Veterans United any day.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Aw, we appreciate your saying so, Sean! Thanks so much for the kind words.

Floyd W
9/2/2020
Fantastic group of people to work with. All went smoothly , no surprises, plenty of communication, but not too much. I would do business with Veterans United 7 days a week !!

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
That's some high praise, Floyd! We all certainly appreciate it, and I am so glad that your experience was such a good one!

Barbara K
9/1/2020
Chris, Beau and the rest of the team were great. Always ready to help and explain things. They took into consideration the time difference since we are way up here in Alaska. The real estate agency they had us work with was also outstanding. I recommend working with Veterans United.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for taking time out of your day to share this review, Barbara! It makes my day to know that despite working across time zones, you had an outstanding experience with your loan team and real estate agent. Congratulations, and stay warm up there!

Jeffrey N
8/29/2020
Great company. Everyone is friendly and knowledgeable. The process was smooth and fast

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Glad to hear it, Jeffrey and Carla! Thank you for the kind words, and enjoy the new home!

Luis M
8/28/2020
I've worked with other "veteran friendly home loan companies" and Veterans United has completely redeemed the home buying process for me.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Wow, you don't know what this means to us, Luis. Thank you for sharing this review with us, truly!

papabucks
8/27/2020
I recommend Veterans United to any veteran looking for a VA loan. They really know what they are doing and take care of their customers. I have had 3 loans thru Veterans United and Celina and her team was there for each of the loans. I appreciated all of their work.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you for sharing these kind comments! I'm thrilled you had THREE great experiences working with Celina and the team. It means the world to us to know we have earned your trust over and over again.

L
La’Tryc
8/27/2020
I would definitely recommend them for any veteran. I had gone through the process with another company and lost out on a house because they didn’t quite know how to work with VA loans. I had given up hope. Veterans United restored my hope by making the process so easy.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
Thank you so much for the review and recommendation! It makes my day that your team restored your hope for utilizing the VA loan benefit. Congratulations on your new home!

M
matthew y
8/26/2020
Thank you Veterans United. Your process and the employees you have take the time to listen to us and all our needs and wants. I was vary surprised at how comfortable everyone made me feel. Words cannot express how grateful i am.

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
I am beyond glad to know that you felt comfortable, heard, and respected throughout your loan process, Matthew. Words can't express how grateful WE are for your amazing feedback, and I hope you are enjoying your new home!

Todd M
8/22/2020
I am a retired early disabled veteran ... I am not the most easy person to work with let’s say .. working with the team that I did I felt like we had done this before ... however my wife of 25 years may say diff ... we both were amazed of both response times ... requests and or questions asnwered timely .. more so correct Information was clear and concise I was able to understand all .. verbally and written ... that I have failed at previously ... outstanding team during a pandemic ...

Jillian J  
Official Response

Client Advocate of Veterans United VA Loans
It absolutely means the world to us to know that your team was clear and concise in their communication, and made the process so easy it was like you had done this all before! Thank you, thank you for the wonderful review, and congratulations on your new home.


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