Veterans United Mortgage Rates Review
1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.
Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.
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1021 Customer Comments & Reviews
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I did research 3 other lenders however I chose Veterans United because the tone of their voice and their friendly manner. I did not feel like I was on trial like a couple of other companies made me feel. I did not feel that Veterans were acting like they were doing me a favor. I am the one paying the bills there and making their salaries and they were almost grateful for my business. Thank you for your kindness and projection kindness and appreciation for my business.
Above and beyond. We couldn't have been more happier than this. From the selling of our house, to the buying of our new one they did everything outstanding.
This has been my best experience purchasing our home!Veterans United team I worked with was the best ever, very helpful and informed through entire process. Thanks so much!!!
I wasn't sure who I going to use as a lender. I saw Veterans United commercials quite a few times. I am so glad I decided to choose them. The process was
a little daunting at first, but they walked me through it and answered all of our concerns. They have made me a very happy wife. Thank you!
Most definitely made it easy to understand and had no problems with explaining to me the process once I made my experience enjoyable and already cant wait to buy the next home John and Anthony you guys was amazing definitely recommend you working wit the guys they helped me every step of the way always having my best interest at hand I really appreciate them for working with me and for me thanks fellows 🫵🏽🤘🏽👍🏽🤙🏽
I will highly recommend VU to everyone I know that is thinking of purchasing a home. I couldn't have asked for a better team, or a smoother transaction.
Overall, it was great working with VU. The portal provides ease in exchanging documents and conducting e-signatures. Also provides you a to-do list that is easier to accomplish compared to other home loan portal platform. The home buying concierge was a huge plus, never had that before and it was very helpful especially for transitioning veterans. The only thing I was disappointed in was the loan servicing can vary since your loan might be sold elsewhere but I do understand that from an enterprise perspective. Otherwise, I was very satisfied with the loan and home buying process with VU and I don’t see why I wouldn’t finance or refinance a home loan with them in the future.
How many wonderful things can I say about Ryan Chinnis in one post? He is responsive (i.e. He returned my initial email on a Sunday afternoon), knowledgeable, professional, courteous, and funny! As a first time homebuyer, I had many questions about the process, yet Ryan always took the time to answer my questions and I never felt rushed. Also, all of my calls, texts, and emails were quickly returned. Ryan and his team made the stressful experience of buying a home feel very easy and I would recommend them and VU to any potential homebuyer. Deanna matched Ryan’s energy, professionalism, availability, and knowledge. The entire team seemed trustworthy and I had a great experience over...Read More
I dont usually type a review but when I do, it’s bec Veterans United is highly recommended! Great team and you won’t regret it!
I would use Rich and his AMAZING TEAM again and again and wouldn't hesitate to recommend Rich to ANYONE... If anyone can help you, it would be Rich and his Team!!!! He will fight for you with compassion, empathy, expertise and experience... Believe me, I had plenty of obstacles to overcome. I cried, yelled and threw a fit at times and Rich handled all of it with grace, professionalism and kindness.
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