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Veterans United Mortgage Rates Review

1,021 Customer Comments & Reviews - see all comments
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Founded in 2002, Veterans United is a full-service lender that specializes in VA loans for qualifying veterans, military members and their spouses.

Based in Columbia, Missouri, the organization carries an unparalleled reputation for customer satisfaction – Veterans United has a 97% customer recommendation rating, and the company received the highest score of more than 25 mortgage lenders for customer satisfaction in J.D. Power’s 2017 U.S. Primary Mortgage Origination Satisfaction Study.

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1021 Customer Comments & Reviews

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heidi
8/27/2023
Veterans United has a very effective & efficiently run team ! With Matt Landis as the lead, you will experience nothing but positive satisfying results!


qsimpson2011
8/24/2023
I was thrilled and satisfied; I thought this would be a much longer and grueling process, but my team made everything super efficient.


jimicee56
7/22/2023
You forgot about Christy, Dereks co-pilot. ( May I assume they were Air Force while they were working with me) Ha! She delivered the news of the approval of my loan. It was such a relief. Between her and Derek I felt like my loan was the only thing they had to work on. I even told them that. They told me it was because I was important. Dont leave out Mary. I was cruising the internet and just wanted to see what my loan would be if I went VA. I was upset that I had to give my personal information. Front line Mary called me in less than a minute. First thing I said, I'm not doing this over the internet. I don't want to be handed off to a bunch of people throughout the process all doing...Read More


Cindy C
7/20/2023
Our experience with the VA was exceptional. The amazing team of Rich Pauls, Michael Nickel and Phoebe the Concierge was truly amazing. We have purchased homes in the past but have never received this kind of service from anyone. Rich Pauls called us back anytime we had a question, even when he was on vacation. Michael Nickel responded to all of our questions promptly (even the really stupid ones LOL). Phoebe was incredibly helpful and very knowledgeable with any requests we made (no matter how ridiculous!) Going back to Rich Pauls, he was in constant communication with us, and we cannot express enough how much he helped us with the entire process. Buying a home can be stressful, b...Read More


Shawn F
7/17/2023
To say Kollin, Amy, Maja, Janet, and the entire team were outstanding does not do them justice at all. Kollin was very straightforward and painted a crystal clear picture of what to expect during the entire process. Professionalism was 2nd to none. Communication skills and consistency was always prompt, courteous, and always super friendly and easy to talk to. Always answered all questions as fast as i would ask them. My favorite was his sense of humor which really made an extremely busy and stressful process alot easier to deal with on a daily basis. Emily the exact same way! She always communicated with me effectively and always gave clear instructions and answered my questions promptly...Read More


Nancy S
7/15/2023
Jimmy Stranz and his team made this transaction smooth and as painless as this type of thing could possibly be. I have owned five other houses prior to this, and this purchase by far was the best. I can highly recommend them.


Janet M
7/15/2023
Exceptional Team. They were my cheering squad that help me realize my dream home. I would recommend them wholeheartedly. John, Tiffany, Ben and all others were right there with me every step of the process. Thank-you, all.


Cheryl A
7/13/2023
The service our Veterans United Team provided was exemplary! The communication from our Team and the ease of use of the online portal provided for a straightforward and seamless closing. Communication is key and this Team truly delivered! Thank you for one of the best experiences we have had purchasing a home!


Ryan C
7/3/2023
Such a great team. When we thought we couldn't get a home, they helped us realize differently. We love the house we found and can't wait to make it a home sweet home.


cgtom818
6/29/2023
Seamless process! Great staff! So, thankful for such a motivated and competent team.



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