Phillips Lifeline Medical Alert Review

Rating: 7 / 10 (Very good)
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How is Phillips Lifeline rated?
Maintenance & Repairs
Service Agreements
Contract & Price

Why They’re a Good Choice

Philips Lifeline is one of the country’s most recognized names when it comes to medical alert services. In its four decades of operation, the company has continually shown its desire to provide the best medical alert services in the country. At the heart of each system is a pendant or wristband that comes with a fall alert feature. Help is just a press of a button away. 

Philips Lifeline Features

Auto Alert feature

Phillips Lifeline offers an auto alert feature for falls. This is especially useful for seniors with a history of falls. Serious conditions that are a direct result of a fall include immobilization, unconsciousness, and disorientation. Any of these could potentially prevent the senior from accessing the help button.

The Phillips Lifeline auto alert feature automatically sends a call for help when a fall is detected. It has a 95% success rate of detecting falls, making it an effective device in case of this eventuality.



  • Quick dialing feature
  • Sensitive speakers
  • Easy installation
  • Automatic self-testing
  • Remote call-answering
  • Up to 30 hours battery backup

The Fine Print

Enrolling in Phillips Lifeline is easy. You can also purchase their services on a month to month basis, which is always a good feature. There are no long term contracts and you can always cancel with 30 days notice.

The Bottom Line

Phillips Lifeline is an established and well recognized brand in the medical alert systems business. However, services come at a price making them one of the more expensive options when it comes to medical alert systems. High activation fees and charges for almost any extra feature can be a huge turn off when compared to other companies who provide similar services.  


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Latest Reviews

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Wolfgang B
Fort Collins, Colorado
We canceled their service about three months ago after about 18 phone calls over a three day period as a result of testing the equipment. The callers had no clue about what was going on or what to do about, they are poorly trained. But now, about three months later the firetruck and the ambulance showed up because they were alerted by Phillips. Go figure?