451 Customer Reviews - see all comments
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Medical Guardian is a medical alert provider that was founded in 2005. Headquartered in Philadelphia, Pennsylvania, this company strives to offer services that are tailored to the consumer’s needs, complete with 24 hour coverage. With its five plan options, Medical Guardian’s stands out in the industry because of the range of their wireless radius, enablement of two-way communication, and fall detection.
- Most Popular Choice - A+ Rating with the BBB
- 2 FREE Months of Service - Limited Time Offer
- 30 Day Money Back Guarantee
- 1,300 ft. button range & 72 hour Backup Battery
- Mobile (with GPS) & Fall Detection systems available
- UL and CSAA Five Diamond Certified Monitoring Centers
- FREE Equipment, Activation, and Shipping!
- Price Lock Guarantee & Lifetime Warranty on Equipment
Latest Medical Guardian Reviews
I have not had to use it yet. I am very happy how it arrived and it was easy to set up. I am very satisfied with it, but one thing I wish it had is a monthly check to see if it is working. The light on the base flashes different colors all the time and I am never sure if it is working. Is it alright for me to push the button once in a while to check to see if it is working? Thank you very much. Carolyn Hadley
On February 15 my husband fell in our house he wears your bracelet and push the button two or three times no response from your service. He spend five hours in the floor before he could crawl to a phone and call for help as a result he is still in a wheel chair so we are very desapointed about your product. Maria Bravo rating below average
Sometimes it seems like it takes a while for an operator to answer. Haven't tested it away from home yet but hope to do so this weekend. Also wish you didn't have to carry a separate phone system but have it all in one wrist band or pendant.
Happily, I have not had to actually "use" the system but the system arrived quickly, was easy to set up and gives me a sense of comfort knowing that I can reach help quickly.
They take long time to answer the phone when you call them.
The minute I placed the medical alert pendant around my neck, I felt safe, secure and protected at home in the event of an accident, especially while taking a shower.
I lived by myself since the death of my wife late December of last year. My kids and I were concerned that I was now by myself (73 years old) and needed something to alert someone if I had fallen and couldn’t get up or had a medical emergency. After some extensive research by my kids and myself, we collectively decide that Medical Guardian was the best choice to place the support of my life in. I have been using their mobile device since January of this year and it has proven to be very durable and reliable. I play golf three times a week and not only does it provide emergency services for me but also for anyone else in my group! It acts like a 911 call. I always explain the use of... Read More
So far I feel that my Stepmoms feeling safer, knowing there's a way to get help if she falls. But when we did a test Monday, it took a while before we got an answer. Also she's got bad hearing and some people can't understand her. That part worries me.
This is a wonderful service. They send help right away even if it is pushed. Accidently. I hope I don’t do that again!!!!!
I am relieved to have the services offered, but, when demonstrating the Medical Guardian Alert response to my son, it's mym and my son's belief that the response to my "test" took far too long. ( I had Advent Security System in my home prior to my move to this apartment. They always answered by the third ring. Just mentioning it because you asked for a comment. Sincerely, Mrs. Marylyn O'Brien
On occcasion, when I've tested the call button, the dispatcher who answers can't hear me, but I can hear him or her clearly. When he or she calls me back on the unit, everything is fine--clear, good volume, no issues. In the most recent test I did last week, there was no issue with the dispatcher not being able to hear me when I pressed the button. Battery life is terrific. I often go three days without recharging--best I've seen among products like these. Dispatchers and sales staff are very nice, knowledgeable, and helpful.
I feel so much more confident having a Medical Guardian. If I have a medical emergency, help is only a push button away.
I haven't had to use your services, but when I did a trial test you were efficient and courteous.
I want to Thank Medical Guardian Medical Alert for my sense of security. I can go out and know if I need medical assistance it is there with a push of a button. I do not have to know the address because the GPS will find me. I now go out more and enjoy life!
I decided to contact Medical Guardian after ending up in the hospital again because of medical problems I have. My family and friends have been worried about my safety after losing my husband two years ago. I have fallen several times in the last two years and the last time really scared me so I knew it was time to look into having an easy way to get help. Once I spoke with someone with Medical Guardian I knew I was making the right choice. After activating my system I immediately felt relief. My family and friends were also relieved when I let them know. I accidentally hit my button the other day and I wasn’t near the speaker and my cell phone started ringing. I apologized for... Read More
Within a month or so after beginning to use the Medical Guardian, my husband lost his balance while arising from his lift chair and the chair fell over on top of him. While trying to help him, I fell. I pushed the button and told our problem. A little while later the fire department was inside the front door asking where we were. They got us up and checked our vitals and locked the door. Our medical info was on the refrigerator magnets which came with our kit. My husband has the Medical Guardian with the portable transmitter. He does all the shopping and I know he is being watched over while he is out. My daughter said that one use was worth the price.
Having lived alone for 25 years, I can truly say I don’t feel alone anymore now that I have Medical Guardian. It’s great to have peace of mind that in an emergency all I have to do is press a button. Their response is immediate and courteous. Thank you Medical Guardian.
I have nothing to compare MG too. But, as my first experience and without any need to activate, this system was easy to set up and appears to be "ready to work" if needed. I need to make sure that my mom in law does her monthly tests.
At first I wouldn't have even given you guys a 3 star but after talking to Customer Service and how helpful they were I did at least do that. When my Mom fell on April 27th at 4am the operator took the information, hung up from my Mom which lives alone since my Dad passed on Feb. 1, and called me. My husband and I were out of town (2 1/2 hours away) and was told Mom had fallen and couldn't get up. I hung up and called the people that was helping watch her. Then the operator called back about 10 min. later and said my Mom had called a second time. I had to tell them the lock box was on the door and the code. one would think that information was in the computer. When I asked why they... Read More
I bought this for my Mother who lives alone and drives nearly 100 miles daily to Visit My Father who is a Nursing Home . We the whole Family are very pleased to know Mom has help at the Push of a button anyplace she may be.
Excellent service from very caring people! Thank you for your kindness each time we talk.
very pleased with unit and service. Thankfully I have not had to use it for real yet!!
I live alone and have medical concerns. Feel safe when I see it blinking it’s little blue light. Accidentally pressed button and was called immediately. Sleep better. Also good for safety.
Everything has worked as advertised. I test the system every month and the response has been timely and comprehensive. Since I am 85 and live alone, this has been a great relief for my family, but my younger sister still calls me every afternoon! Excellent product, reasonable price and reliable service-no problems.
It took way to long for someone to answer the line! I hate this product!