Alert 1 Medical Alert Review
11 Customer Comments & Reviews - see all comments
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Alert 1 is a medical alert company based in Pennsylvania. Originally formed in 1988, this company aims to provide a satisfactory customer experience for a flat monthly fee. With 24 hour monitoring, a 600 foot communication radius, a la carte accessories, and free spousal support, Alert 1’s features are contingent on a three-month minimum payment.
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11 Customer Comments & Reviews
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Had this service for several years for my mother, Customer service was wonderful with regards to the initial start of service. And the equipment never failed even received calls for past due equipment checks. rHowever when my mother used the service for the first time, I was not happy. Being the fact I live further away my initial concern was always communication. I was told during the initial set up, that the representative would stay on the line and let me know the initial assessment. "Never Happened", She told me, " EMT's are with her" and I started asking questions, her reply "I do not know I disconnected from them". I knew nothing, who was going to update? Scared and afraid... Read More
- $19.95-$41.95 per month (based on plan length)
- No long-term contracts, cancel anytime
- Home, fall detection, and GPS mobile systems available
- Free unlimited talk time and button pushes
- UL and CSAA Five Diamond Certified Monitoring Centers
- 2- way voice communication in water resistant pendants
- BBB Accreditation