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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
Response to the claim was quick and a technician was scheduled.
Choice Home Warranty kept me informed on the arrival of the technician.
Fast response in finding a contractor and setting up maintenance schedule to take place within 3 days
Quickly respond to the claim and then very quick to decide the claim, which was a total furnace replacement.
Very fair.
A total ripoff do not fall for their ads. I filed 2 claims and both were denied.
A total ripoff. The techs they sent were great but both times the techs though as I did that it needed to be replaced and filed a claim with Choice Home Warranty only to be denied. The first denial they said refrigerators were not even covered, I did check and they lied. The second denial came with they saying to replace a part instead of replacing, the replacement part last 2 days and then I was out of hot water again. So I was done with Choice and had it replaced on my own. Something I will do from this point on. I have not and will not renew my contract, which ended on 2/28/26. They did however manage to charge me for the next month's service 2 days before the contract expired....Read More
Choice waranty had areasonable response time, costs as advertised. Using again for new repair.
Lashaun Brown explained things in detail and answered all of my questions.
On time did the job and was respectful of my time.
Technician very proactive. Arrived within an hour of online request even though scheduled for March. Seemed very knowledgeable and efficient as he checked refrigerator. Polite and courteous.
The technician was extremely knowledgeable, courtesy and friendly. He was wonderful.
I was very please with the next day service and the fact that the service provider was from a professional LG service technician who was very polite and efficient.
The technician was personable, kind and was easy to engage. He was customer friendly and knowledgeable. My ultimate frustration is with Choice Home Warranty that declined my warranty request because they determined the junction box was not installed properly. The Junction Box for the light fixture was installed properly based on the electrical standards for the city and state I live in. Extremely frustrating. I have appealed the decision. More to come.
They arrived on time and were thorough in their efforts. Appreciate the service provided.
Good service so far. I haven't had to use the service in my second home yet
My experience with Choice Home Warranty over several years has been great. None of my claims were rejected and claim jobs were done by professional service technician with knowledge to repair my home items.
I originally had an appointment for a partial home power outage. The appointment was scheduled 4 days out. I contacted the contractor who happened to be in the area, and he said he could come now. He was here in less than 10 minutes. Knew exactly what the issue was, and it was done within 30 minutes. One of my best experiences with a contractor with Choice Home. I'm very satisfied.
Speedy response. Issues was responded to quickly due to quick authorization.
the technician was prompt and troubleshot my appliance first to make sure the part needed replacing. i appreciate that because some techs will go straight to part replacement because it is easier.
The staff member who spoke with us was helpful in answering our questions and explaining the process clearly.
My hvac condenser broke and Choice got me a wonderful service company. Choice responded quickly, allowed me an account manager for my claim, and once I approved the claim, Choice got the parts to the service company in 2 days and the hvac company came out 2 days later and I now I have a new system. Great team work and I'm very satisfied with Choice and this selection of hvac settings company!
I was not home but my parents were. My parents said the electrician came and replaced the loose wire in their bedroom, and gave us 30 days warranty if anything happens. He was an excellent technician who paid attention to the details and have it repaired.
Great talking to them , explain everything that's covered , the options I have to decide what I needed he was great thank you
Classic Plumbing came as Promised and Solved the problem,. And was on Time and Fixed the problem.
Very responsive within 24 hours. Technician sent was courteous and completed the job to our expectations. Excellent communication and updates.
My air conditioner went down and they sent a Sears truck to check it out, the guy had to come back twice for pictures. Than had someone else come and do the same thing. They texted me and said they approved the claim, now I'm just waiting, been down about 20 days thank goodness it has not been hot.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.