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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
let customer know update status when searching contractor Technician fixed toilet leakage very effective and clean all working area after completion.
Pleasant, respectable and knowledgeable of the product. described where the defect is and why it is unrepairable.
The water heater repair guy was out the same day!!!!! I thought that I would be out of hot water for awhile but he made a temporary fix until the water heater comes in.
Terrible communication regarding coverage for washing machine repair/replacement and reimbursement involved.. Information from poor—Choice HW was vague and the amount paid to us was much less than a replacement for our old machine. :(
Serviced was quickly provided after claim filed. I received confirmation that same day that my appliance will be replaced with a new one.
Choice Home Warranty has been taking care of us over 6 years - and we continue to renew- great prompt service - they have upped the quality of service providers and the response times are spot on. We have save tons of time and $ -
The technician arrived promptly and resolved the problem effectively. I am very satisfied.
technician was learned and helpful, but the choice warranty is a horrible program to have. all they do is find ways to not pay. very dissappointed. stuck with this pathetic company for the next 5 yrs.
They came out earlier than I expected. Got it repaired quickly then I still had an issue later which they needed to get more parts and they’re doing it this morning sometime
Friendly professional
Adrian was very helpful explaining the details of my policy. He was also very courteous and professional.
I called to file a claim I never spoke to a live person, just AI type chat which I needed to repeat myself several times before I was given the correct service provider (hopefully). I cannot say I am impressed with this method for customer service.
The tech was very knowledgeable about my claim. Sent me to the correct section to handle my payment and claim information.
Mohammad and his coworker performed all tasks with utmost professionalism and expertise.
You still owe me $200 from a prior claim. I tried to contact your legal department but no one had the courtesy to respond to me.
Topline garage is very professional and knowledgeable.,they are fast and knowledgeable. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
The technician’s arrival was on time and he explained everything to me.
On time, professional and quick. He explained everything to me. I don't know what else to write.
The plumber who was sent was very professional and helped me resolve my issue with the sink.
The experience with our broken washer was good. I submitted an online request and a few days later, a technician came and fixed the problem. Washer has been working very well.
Good service. Warranty helped with services like Microwave repair, Refrigerator repair, AC system repair
Technician was.prompt, very knowledgeable and completed work in a timely manner.
My experience was awesome we appreciate the details and dedication to us as first time customers
The technician that came to my house was amazing, very professional, told me step-by-step what he was doing, and I highly recommend Service 1st. Unfortunately, with choice home warranty, I’m not pleased that it took four days for them to find a company to fix my air conditioning when we are hitting 100°
The technician was very professional and solved my problem very quickly. A very pleasant experience!
Appointment was moved up to accommodate schedule. Plumber was punctual, professional and clean. Did the repair quickly and cleaned up after himself. 5 stars to Pro Plumbers of Apple Valley, CALIFORNIA.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.