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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
I was not home but my parents were. My parents said the electrician came and replaced the loose wire in their bedroom, and gave us 30 days warranty if anything happens. He was an excellent technician who paid attention to the details and have it repaired.
Great talking to them , explain everything that's covered , the options I have to decide what I needed he was great thank you
Classic Plumbing came as Promised and Solved the problem,. And was on Time and Fixed the problem.
Very responsive within 24 hours. Technician sent was courteous and completed the job to our expectations. Excellent communication and updates.
My air conditioner went down and they sent a Sears truck to check it out, the guy had to come back twice for pictures. Than had someone else come and do the same thing. They texted me and said they approved the claim, now I'm just waiting, been down about 20 days thank goodness it has not been hot.
I was impressed by the prompt response to my service request. Home warranty solution assigned quickly someone who sent me a message to confirm the appointment and the technician arrived at the agreed time. He took the time to explain to me what needed to be done and answered all my questions. The work was completed efficiently, and my issue was resolved much faster than I expected. Overall, it was a great experience.
Thanks again for the excellent service!
Good customer care . Very attentive to my need. However, not very pleased with prior service technicians not listening and being thorough.
Technicians are professional. When old units need to be replaced, we get reasonable coverage.
Very fast and easy approvals for claims and got replaced equipment.
Very quick at providing service! Set up appointment with a technician within minutes of calling.
ED's PLUMBLING WAS ON TIME AND GOT THE ISSUES RESOLVED QUICKLY. FRIENDLY AND CARING
He was very helpful and explained for me what was going on now and historically with the unit
great job and the AI answering machine answered all my questions clearly
I cannot say enough about Choice. The response time is very prompt (within hours), the staff courteous (answering any questions asked) and the providers they partner with are outstanding. I would recommend highly to anyone.
All was well. Plumbing company was awesome and fixed the problem within 5 minutes.
I was treated so horribly, I cancelled our policy. Our heater (which uses our air conditioner blower) stopped working. Choice Warranty’s policy is that they won’t pay for parts if the appliance is under warranty. Before the service, I asked the Choice Warranty rep whether they would pay for installation if the tech that they sourced this repair out to would obtain the part free from the manufacturer per the manufacturer’s warranty. The rep said yes, but the tech may charge us a sourcing fee for obtaining the part.
The tech determined that the blower motor needed to be replaced. He agreed that if Choice Warranty would authorize him to obtain the (free) repair part from the manuf...Read More
The technician was great my husband said. He was engaging and professional.
We are extremely pleased with Choice's response to our claim this time. When our heating system stopped working, Choice acted quickly, sending their technician from Corp Mechanical in less than 24 hours. The technician, named Don, quickly diagnosed the issue as a faulty two-speed fan motor. Although this motor was challenging to find, Don and his partner Jasson were determined to resolve the problem.
They worked diligently throughout the evening and were able to pinpoint the warehouse where the motor was located by the next morning. It didn’t take long for them to deliver the part and install it within an hour. I can confidently say that because of their exceptional efforts, Choice h...Read More
The continuous repeated phone calls one after another is a bit too much. One call with a voice mail in a single day would suffice. That's the only issue I have with your company.
Thank You the service was excellent
Choice did a great job sending the service provider from the company to get the parts replaced
Young man I worked with was able to answer my questions, get me the best possible price and was enthusiastic about his product. Very good sales techniques.
If you have a warranty and something doesn't work, it should be fixed and not blame the fault and deny the claim for the work that the installer did 3 years ago when it was purchased. Never again
The serviceman was very nice and new exactly what he had to do. Sorry to say that Choice Home would not pay for the repair. We are very disappointed because it was turned down. I guess Choice Home would rather pay thousands to replace than hundreds to repair.
I would not recommend this company , they denied every claim I had .
The technician explain very clearly.
What is the problem and what need to do.
The technician is very friendly.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.