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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
Mark was a very professional and knowledgeable technician. He repaired my washer in no time.
The technisiab that finally arrived on 4/28/25 to clear up my drain stoppage did an excellent job and it only took him 50 minutes. However, I am NOT pleased with Choice over making me wait for 5 days to make this happen. The part that irritated me the most was when I suggested that Choice give my claim to another vendor that could arrive ASAP, as oppossed to waiting until Monday. I was told that that would mean putting in a new claim and I would be required to pay another $100 service call fee. There was NO way that I would ever pay a 2ns fee for a claim that Choice choose to slow speed my original claim. Instead of sending a technician on Friday to FIX the clog they only sent him to... Read More
DMVHVAC LLC arrived on time. Inspected the unit & gave us a detailed & honest opinion. He performed the necessary cleanup of the condensation line. We are happy with the work performed.
Good company, runs a tight policy and assigns good people to assess and fix issues!
When do I get my money to buy my microwave from Louis like to get my microwave soon miss being with out it
Quick and fast response, sales rep answered all of my questions. Thanks you
My garbage disposal broke on Saturday, and we put in a claim. The repairman was schedule to come on Sunday. We have never had such a quick response. He arrived on time, and within 45 minutes, we had a brand new garbage disposal. We could ont have been more pleased. The service was prompt, professional, and easy. Once again, we are so happy to have decided to go with Choice Home Warranty! It's a winner every time!
This company is unbelievable. First of all I rate them with a 1. I filed a claim for my built-in microwave and my icemaker. They came out and looked and the technician told me that they would replace the unit for wear/tear of a broken handle and a hood light that is nearly shine and some more issues. The something from the company tells me it will not be replace for some BS reason so for that I am screwed. The I put in for a plumbing claim reimbursement that they probably are going to F### me on eventually. I hand to get my own technician and I took out a loan for almost $7000 and did a claim reimbursement in hopes for recapping my money. No one told me until I called that they didn't have... Read More
The technician with Ken’s appliance was very courteous, efficient, and knowledgeable about my specific appliance issue.
The Commutation was great with both parties. My request was handled and filled the following day.
Great customer service experience! The salesperson was knowledgeable about the covered systems and answered all of our questions.
Technician was Friendly, professional and prompt. I would recommend him to others.
The technician was prompt and knowledgeable about the problem
with our gas range. He explained his findings and made it very understandable to me. After assessing the problem he reported back to Choice awaiting an authorization to proceed with repairs.
Very good and happy to have Choice home warranty
They do great work and recommen Choice home warranty
The service repair man u assigned was great came out with in 2 days of my calling in my claim that great service I t a pleasure having Choice Home Warranty
The sake rep that helped me was good but when recieved the policy I wanted septic lines covered and policy says there excluded trying to contact him but will not let me leave a message also trying to leave 3 stars will not let me
He was very honest and capable. He called prior to coming out and when I described the electrical problem he wasn’t sure if he would be able to fix it. But he said he would come take a look and let me know if he would be able to do the job or we would need Choicce to send an electrician out. He came assessed the problem,replaced a breaker and solved the problem!! I appreciated his being honest up front.
The quick response to scheduling was fantastic! My problem was resolved fast.
I'm disappointed that it's taking so long to receive my Lowe's echeck bc there's a sale on the washer I want now.
Choice Home Warranty has been super easy to work with. I’ve used them few times for repairs, and everything was handled quickly without any hassle. The techs were professional, and the coverage has definitely saved me money. No complaints so far
I knocked you down 2 stars because you should offer your annual payment option without having to signup as a VIP member. I might have preferred to do that if you had just offered a reduced rate for the annual price or reduced the service call deductible. Your VIP service alone just did seem worth the hassle.
I had a great experience speaking with Jeremy Lorenzo on my home warranty. He made everything incredibly clear from the start and was helpful every step of the way. Jeremy answered all of my questions with patience and honesty—he's a straight shooter, which I really appreciated. He made the entire process so easy and stress-free, and I felt totally comfortable moving forward after speaking with him. Highly recommend!
Aleem Ur Rehman of Beltway Air Comfort Service is excellent…by-name request since he was able to quickly diagnose the HVAC issue a few months ago. As it is an older unit, it was just a matter of time before there was another issue he quickly found — and came earlier than expected as the temps were a bit chilly. Appreciate his diligence and professionalism!
I’ve had HCW for several years. Since nothing lasts very long anymore it’s worth having CHW. I’ve had several appliances & our gas heater worked on. Their process has improved significantly since we first started with them. The company offers to find a technician for you or you can have the option to find your own. BUT if you get your own technician they MUST be willing to contact the company before any repairs are made . They have to contact CHW to get approval & how much they will are allowing for the repair. On 3 occasions now the appliances were not worth repairing. The company will give you a percent of the value of the appliance in form of a Lowes gift cardIR as I always request... Read More
Problem was solved! Technician found the source of the leak . It was resolved.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.