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11,860 Customer Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
I was extremely impressed by how quickly they responded to my initial request. I was asked to text them a photo of my broken washing machine’s model and serial number. Within minutes they had scheduled a service appointment in 4 days. This is my first exp with Choice Home Warranty and, so far, I am very satisfied!
Quick work to correct my problem and reliable workmanship. Also good on scheduling time.
The job was well executed job. Technician was neat and clean, and respected our space.
Everyone did a great job! Claim was handled fast, Virginia Appliance repair also was great with identifying the problem, ordering the part and replacing it promptly after they received it. I’m pleased! All good!
I entered my garage door claim and pretty much had an appointment scheduled with the repair company within an hour. Great follow up. Fortunately, I was able to fix the problem myself and again, Choice Home Warranty cancelled my request by the end of the day. I am very pleased with the response from CHW. Thank you!
Mario, I appreciate your attendance and assistance with our requirements. Your performance was exemplary, demonstrating meticulous attention to detail and effective communication. I would recommend this technician to all my friends and relatives for their needs related to broken appliances.
I recently purchased my policy for a new house am looking to purchase, when I filled out my info I was asked for billing address, wasn't asked for coverage address, so it automatically assume it was the same address for billing and coverage address, so the next day I called to make the necessary changes.
Spoke to "Angel" he proceeded to help update the address. He started to tell me about the VIP package offered by CHW he explained in detailed the benefit of signing up explained it aprox 3 times, I was at work and needed to get off the phone, he got annoyed because I told him at this time I was not interested in the "upgrade" he got very aggressive on the phone and I do not appreciate ...Read More
The repair was done in an excellent manner. I paid the repairman the $75.00 and he said he would e-mail me a reciept but I have not received one yet. I called him yesterday morning about it and he said he would send it right out to my phone. That was 24 hrs ago and still don't have it.
As of today my case has not been taken care of. I have been without hot water since the 25th of March. There someone assigned to it, but it seems like they are in no hurry.
Technician was on time and very professional. He assessed the situation and was able to fix the problem. He left the area neat and clean.
In my area, tou have almost no trained service representatives, I've waited, more than once for over 2 months for an appointment. I would not recommend your service to anyone.
Best Plumbing did a great job addressing my problems. Matt was great. He took a right first time approach.
The repair man was wonderful, he explained everything well and even gave tips for keeping my washer in good repair.
I love choice home warranty! Twice I've had appliances that could not be repaired and they gave me a very reasonable amount to replace them. Thank you I keep telling my family and friends about you.
We have had Choice Home Warranty for years.Their service has always been excellent. We highly recommend Choice Home Warranty. Reasonable rates .
Three times now I have scheduled appointments with technicians and three times now they have not showed up. The technician who eventually came was great, but this is unacceptable.
I have had CHOICE service my properties and my parents’ for over 10 years and, in general, I’ve been very happy with their service.
They respond promptly and professionally and I feel well taken care of, therefore I can recommend them without hesitation.
The repair was only temporary, washing machine is having the same problem. It is not agitating during cycles. Your prompt attention to this matter would greatly be appreciated. Thank you, nancy yates
Personable, professional and friendly! A good experience. I look forward to working with them again.
Microwave was not working due to a bad part. The Eletrolux technician pinpointed the problem and replaced the parts. The microwave is now working and I did not need a new microwave. This warranty helped me save money!
I was pleased with the service provided. I would use the company again.
The service repairman did a great job hunting and finding and resolving the problem with our range not baking! His name was Jonathan Munoz with Tanner Appliance in Douglas, Ga. Thanks!
Good coverage but responce time is long. May take a week to get help.
I had a great experience with Choice Home Warranty. The technician arrived right on time, which I really appreciated. He was professional, knowledgeable, and took the time to thoroughly check the washer.
Although the issue couldn’t be repaired, I was very pleased with how the situation was handled. They approved a replacement, which gave me peace of mind and showed they stand behind their coverage.
Overall, the process was smooth, and the service exceeded my expectations. I would definitely recommend them to anyone looking for dependable home warranty service.
Juan was on time, friendly, courteous and completed the repair quickly. He also offered useful advice on operating the dryer.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.