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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
The customer service rep was knowledgable, helpful and polite. I saved $400 by switching my home warranty to Choice.
I just signed up, they had several options for me to choose from and I chose a 3-year over 55 plan that plans only $75 for a visit fee most are $100 and it covers everything under the sun and I mean everything so at this point I give five stars haven't used them yet I don't know how hard it is to get someone to come out to my house I don't know how good and how competent the technicians are and how competent they are in ordering new parts and all that good stuff so I will revise my review whenever I use them for the first time. The salesman was real nice and helpful explained everything very clearly and he sent emails immediately to me with my receipt and his personal information and how ...Read More
Butler's A.S.A.P. Mechanical was great. Junior and was polite and respectful and checked in to let me know when he was coming and was very good adjusting time to make it convenient for me.
response was slow in y opinion, I learned when Sears was here that CHoice doesn't cover manufactures warranty seems to me someone could easily check this out when I sent the furnace model and serial number the tech explained this but wasn't sure, I didn't sign anything and I don't appreciate the notatlon that me the customer missed the furnace Now, If Choice home warranty had sent a hard copy of my warranty this could have been explained better please send a hard copy
Everything was done well and in a timely manner.
We appreciate y'all.
He was thorough and friendly he didn't fix anything yet needs to come back to complete the job
I had a great experience with Choice Home Warranty. They responded quickly to my service request for my toilet repairs and made the entire process easy and stress-free. I was very impressed with the fast service and responsiveness. Excellent experience from start to finish!
Brace Yourself was a great company to install our new garage door motor, they knew what they were doing and it is nice to know that they are family owned.
Overall I am very happy with CHW as I have 3 properties under their service coverage. Sometimes it takes long time to schedule a technician for something very critical. I have an issue with the dishwasher and still waiting for a technician to schedule a service time. I will update once get this problem fixed.
Amazed at how quickly choice responded and got us signed up. the representative was very professional and efficient.
I love the efficiently. Everything was helpful. I’ll thank you so much.
Thanks Nick for your help with signing me up for your company services.
Thistle is a GREAT repair company to work with. Their technicians are polite, professional and knowledgeable. I highly recommend them.
Easy app claim submission. Very courteous and informative plumbing contractor. Quick phone call to expand the claim once additional problem was identified.
An excellent company, they fix my problems very quick and always helpful. Recommend then to all.
I have been a loyal customer of Choice Warranty. They have done an outstanding job since I’ve had them services excellent and fast responses to my claims
The process of initiating a claim was the easiest method I’d ever seen. However, the actual work to be done was poor, at best. After over 48 hours, no technician was assigned to my problem (a slightly failing refrigerator), so the company stated I could find my own technician, but numerous hoops had to be jumped through before a payment could be made. Otherwise, I would be responsible for the entire payment.
Obviously, Choice Home Warranty must not have enough technicians on their roster to be able to satisfy their customer base.
Luckily, mine was simply a minor problem. I’m hoping never to run into a major one!
Really like the plumber. He knew what he was doing. Give him a raise.
Fast service, but the payment is only half of purchasing a new one
I just signed up it was easy no pressure looking forward to get help if something breaks
Technician was very knowledgeable and professional. Very satisfied. Arrived on time and good communication regarding scheduling.
I've been with CHW for many years and I consistently recommend them to all my friends and family as the BEST home warranty company to have. my recent visit with the service tech Nick was excellent as I knew it would be.
Very helpful for your house to all your repair and services done
The technician was great, but I am extremely disappointed with Choice Home Warranty and the lack of service they provide when you actually need them.
It has been a month, and my washing machine is still not repaired because the necessary parts are on back order. I have tried contacting Choice Home Warranty for assistance, only to be placed on hold multiple times for over four minutes, even after specifically requesting to speak with a manager.
What frustrates me most is that they have no problem repeatedly contacting you when it is time to renew your warranty and collect your money. However, when you need them to step up, expedite a repair, or provide a reasonable solution, there is...Read More
Very nice and know what they are doing they explained what was wrong and ask if you have any questions
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.