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12,338 Customer Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
Cash offer for on unfixable applinence should be in cash. not a gift card good in only one store
Much easier to submit a claim. I am impressed with how quickly it was done!
My service provider, Antionne was a complete pro. He diagnosed the problem quickly and fixed it right away. He even tested his work to ensure completion.
I have been without hot water for nearly 2 weeks. Choice assigned my claim to Apex Plumbing right away. I was grateful until Apex showed up, said it was fixed, got their service fee from me and left. 2 days later, it was out again. Apex plumbing said "plumber is sick", can't come out anytime soon. If it's not them, I'll have to pay another fee. I'm 82 y.o., on fixed income. Make this make sense!
I really appreciate your help.you helped to fix the issue. I can recommend to anyone.
Very professional explain items what is covered in detail very helpful
Technician arrived on time, very professional and knowledgeable did troubleshooting and ordered replacement part right away and came back in the afternoon to finish the repair.
The CHOICE Home Warranty rep that I spoke with was very helpful.
I’m extremely pleased with the excellent process and service quality I receive. The team was professional, responsive, and made everything easy from start to finish. I would gladly give them five stars and highly recommend their services.
I was helped out immediately with great professionalism and care. Thank you for making my day that much easier.
Jeff called and came right on schedule. Performed the replacement immediately. Cleaned up the area. He is a professional.
I needed Choice to come through for me ASAP and they did. I sure am thankful I chose them for my Home Warranty.Company. I've had other warranty companies through the years but Choice is the very best for me. I would pick them over any other one out there.
The job was completed BUT, the guys showed up, didn’t even introduce themselves and just asked if i had the payment! Rather rude. They weren't very personable at all!
This is my first CHOICE Home Warranty experience and already it is outpacing AHS whom I was a customer for over 20 years. DVT Plumbing Desmond responded to my emergency immediately and his professionalism is beyond reproach. I will be making many referrals and recommendations to my friends and colleagues to sign up with CHOICE Home warranty. If the first experience is as satisfying as the others to come I will be doing business with you all for many many years to come.
Blessings & thanks
Ron
Good technician. Knowledgeable and cleaned the area after use. Would definitely recommend.
Very knowledgeable technicians and explained everything that needed to be done very pleasant and well experienced definitely recommend this company for future usage
The technician was courteous and explained everything to my satisfaction. Thank you so much.
Excellent dervice from choice. Vendor response was a little slow. vendor wanted to argue schedule time. i only had certain days to be att home
Excellent technician was on time and very knowledgeable and had the necessary parts on the vehicle.
Cortinas & Sons arrived in the time period indicated, resolved the problem quickly and everything is working.
My case was accepted quickly, technician arrived as planned. Claim is not yet complete, but am anxiously awaiting completion
The technician is very responsible and working fast. and on time and just good, and that should be all
I had 2 people show up, It seemed like one was in the process of being trained. They were both friendly and polite. The older/ experienced one was great at answering my questions. I could here him explaining to the trainee while they were working. I liked how he was patient with the trainee. Both great guys.
I set up my Choice Home Warranty today. The process to set up was so simple. The technician was super helpful. In just a matter of a few minutes I now have home coverage along with piece of mind.
Hector was on time, kept me informed on his progress, was very professional and kind. He explained everything, fixed the issues, and cleaned up after his work. :-)
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.