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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
We filed our claim on Dec 27, 2025 and we are still waiting for agreed upon settlement so we can replace our refrigerator. this is a ridiculous amount of time to be waiting for a refrigerator. We are fortunate that it is winter and cold enough to put our food in the garage.
We had a tech out on Jan 2, 2026, and nothing happened. Turns out the case was closed because they never go the info filed. No one contacted us or anything. I had to call numerous times to get a different tech out ( on January 16, 2026m he was wonderful) and he filed the info and we had an answer that day. You decided that we would get a settlement but it had to be in the form of an e-gift card to Lowes (I...Read More
It did take over 24 hr to have a tech call for the service but they completed the fix in a timely matter.
Choice Home Warranty has a great app which makes filling a claim very easy. I received prompt feedback from both CHW and a local technician. I was satisfied with the turnaround time for the technician to visit. He diagnosed the issue and told me how he would fix my stove. He was completed within 30 minutes. I was very happy with LoneStar Appliance Repair.
As usual in dealing with Choice Home Warranty our service request was answered quickly and a repair was completed within 48 hours. Our service technician, Rueben was professional, polite, friendly, informative and efficient. The new part to fix our LG washing machine was stocked on his truck so, he replaced the broken part and we were washing clothes within an hour of his arrival. Thanks, again to CHW!
Customer Rep very pleasant , professional and helpful. Resolve my issue. Great job!
I have had choice home warranty for 7 yrs. and I have been extremely satisfied.
The communications was very good , the technicians were very professional and courteous.
You have been very helpful and appreciate the service and support for my issue with satisfactory results. Your response time and service contractor provided was excellent. Thank You so much. So glad I chose Choice Warranty!👍
Forrest Davis
Lancaster, South Carolina
The technician was very knowledgeable and helpful. I would recommend him to anyone.
I went on your website for assistance in regards to my hot water tank issues. The website is extremely easy to navigate and I submitted my claim in a short amount of time. I received an email right away that stated that you received my claim and will get back to me in 24 hours. That was a very quick response and I appreciate it.
Same day service was great. Proteam Services were great. Problem fixed the same day
Technician arrived at time specified. Well mannered ,courteous, and personable. Knowledgeable, happy that he was working on my appliance.
Service was done within a day of calling and work done well.
HE WAS ON TIME, IN FACT HE CAME EARLY, VERY KIND AND PROFESSIONAL, ANSWERED ALL OF OUR QUESTIONS. WE WOULD TO HAVE HIM COME BACK AGAIN!!!!
Stewart was extremely knowledgeable and professional . I’m very satisfied with the service I had done.
I was happy last night when I spoke to Melvin, the sales rep....although it took 15 minutes for him to give me the BEST price package.
HOWEVER, this morning I have received 2 phone calls from reps from your company. The first rep told me he was just verifying my info. He had at least my name, phone number, name and address! He then said I could get a home security system for no cost 'except' the $60 MONTHLY FEE! I told him that I couldn't afford that amount. He said " oh yes you can. You CAN'T afford NOT to get this!" In a VERY AGGRESSIVE SOUNDING VOICE!!! HE WAS VERY PUSHY. I told him No
Then a couple of hours later, I received ANOTHER call from your company from Tony ( who ...Read More
I am satisfied with the service Choice Home Warranty provides. I like the professionalism.
D Hodges was very straight up about what was needed and was able to perform a temporary fix until the part could be obtained.
The technician was very eligible and professional
The technician was late, but offered a professional and respectful apology
The technician did a thorough inspection of the situation and with his professionalism went on and completed his task
Please note this technician completed his task, then asked for the payment. I was very pleased and satisfied with this technician because of his professionalism, his respect for my home and is diligent and rendering the service. This technician should be applauded by the company as I do thank you for sending him to remedy my problem.
Respectfully
Mister Donald King
1021 Belleville Ave.
Drexel Hill Pa 10026
My claim for a plumber was quickly scheduled and Butler Plumbing was quick to act and fix the problem. Complete satisfaction !
I am disappointed with Choice Home Warranty. Their technician was supposed to call within 24 hours but never contacted me at all. Evidently, the customer service reps I spoke with didn't understand the seriousness of my plumbing problem.
Choice Home Warranty responded fast. The technician came few days later and fixed the problem.
Chandler was an amazing electrician and wonderful to work with. Very personable and professional.
Our furnace stopped working, we went online and initiated a repair request and had a referral for a local Heating and cooling company in less than 5 minutes! The local company contacted me via text within 10 minutes and set an appt for 2 days later. They showed up on time, took about 15 minutes diagnosed the problem, fixed it right on the spot. Very excellent service! The best part is we had a quote from our own HVAC company and they had quoted us nearly $1,000 to fix the furnace, so we were more than pleased with the outcome. We only had to pay for the warranty service fee of $75.00.
I filed a claim with Choice Home Warranty "CHW" on 01/05/2026 for the repair of kitchen food disposal in a rental property. An assigned technician came to the single family property on 01/08/2026. He checked the disposal machine, cleaned it and made it work again. He did a very good job
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.