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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
They don't cover the cost of repacements. Our older washer's transmition went out and the entire washer had to be replace. Neither the machine or parts are made any more. Choice Home Warranty found every reason possible not to pay a replacement cost for a new washer. A new washer cost $539 they only gave me $406. And of course I have to cover the delivers, installation, taxes and carting the old one away. because of my age and health I am unble to do any of the that. The final price for my "supposed to be covered" washer was $718. All of that should have been covered. Do not buy a Choice Home Warranty. The only good part was the Lady I spoke to at their company. Real nice... Read More
9 days afrter claim for tech to show up now waiting for a Lowes gift card to but a new washer
This company deserves 0 stars for dishonesty and deceptive marketing and advertising. They will take your money and then try to get out of fixing everything and if it needs to be replaced they will give you only about a 1/10 the value and act as if they are helping you out. Save your money and shop elsewhere
Great service. More than once it save me. I would highly recommend choice warranty for your appliances
Chris Rooter is an absolutely amazing plumbing company. I remember they did work for me 4 years ago under Choice and I made sure to save their information because they did a wonderful job then an amazing job this time. They will always be my go-to company for all things plumbing. The technicians are always very honest, knowledgeable, friendly, and kind.
I cannot say enough about this particular company they are just 5 stars⭐ all the way around.
Our plumber was very professional, congenial, explained details very clearly, and got the job done.
Immediate response and assignment appreciated. Repair company excellent choice.
Fast and thorough fix Best in class customer service!!
called in clain for sewer stopage. still haven't heard from a plumber. expect better response time. Have several offers in mail for prompt and guaranteed service. Step it up. Plumbers that respond to your calls are usually out for more money. I just need my sewer drain opened.
The service rep was always was helpful in letting us know when they would be there, what part was ordered and when it would likely be installed!
Will knows his stuff!!!! He diagnosed and fixed my electrical problem in record time. Hopefully I won't need him often (who wants electrical problems?) but I have my electrician, should the need arise!!!!
Always prompt and easy to access. Great contractors and prices are amazing. Never an issue.
The young man was very thorough on what needed to be done and walked us through the process he was very concerned and professional we look forward to seeing his completed work.
Very professional and knowledgeable . Came on time , actually earlier than appointment time. Explained things and when he would be back when the parts arrived.
CHW has always proven themselves to be the top of the line home warranty company...until this time. The garage door spring broke when my vehicle was parked inside. There is no way to be able to get the garage door open with a broken spring. I explained this when I filed my claim. The spring broke on a Saturday and the earliest the company that was assigned the claim would be out was the following Friday. I wrote CHW again and said that this was unacceptable. They reassigned another company to the claim and the earliest that could be here was the following Thursday. I then called CHW and explained the situation again to the operator and asking for a company that could come out... Read More
Very prompt impersonable and pleasure to do business with. His professionalism was excellent.
Service was great!!
There was a pin like thing left and I don’t know if it was a replaced part or what. About 4” long. I tried to paste picture but no luck.
fast response and service that has been very nice and reasonable and reliable.
Good value for the money. Will have to wait to really offer an honest opinion when I have a problem and see if they respond as advertised.
Great company as an insurance company; however, I wish they did a bit more background check on some of their service technicians because, at the end of the day, those service technicians represent CHOICE, which, in many cases, does an injustice to CHOICE's core values.
Great customer service….technician was very good, resolved our issue quickly. Very happy with the service received…on time, friendly, communicated the issue in terms we could understand, had parts ready and fixed the problem in a timely manner. Am very happy with Choice Home services and would recommend to others looking for a company with excellent customer service.
Very Professional. He did the job quickly and cleaned up the mess.
I emailed you the day I opened my claim to ask why my call out fee just randomly keeps going up without notice. I have not received a response so your customer service is lacking at best. I have been with you for many years but I am going to start shopping around. This has happened to me way too many times.
Even thought our technician was not able to repair our appliance because there was no manufacturer data sticker with Model number and Serial number the technician was cordial and apologetic in his inspection of our appliance. And explained his actions for not being able to help us.
My washer was leaking water (or so I thought,). I called CHW to report my problem, which was covered under my contract. They sent Derrick from Budget Appliances and he was great at finally solving my problem. It turned out to be a leak from a pipe that was cleverly concealed. If you have an appliance problem, ask for Derrick.
Needed to make my first claim. Called and talked to a service representative and they were very helpful and even helped us make the claim and explained we could do that on line. The service repair place had contacted us with in the next day.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.