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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
Very helpful technician professional and prompt. Thank you so much for your help.
Choice Home Warranty has always keep their promise regarding for fast service.
When a claim is placed, the response is swiftly , and scheduling for technician to come do the the repair is also quick , even on weekends.
Keep up the good work.
Garbage Disposal Replacement. Our garbage disposal quit working earlier in the week. I submitted a claim for our garbage disposal on Thursday 7/10/25. An appointment was set up for Friday with Two Men and a Snake. Dewey came out and evaluated the condition of the disposal and determined that it needed to be replaced. Dewey submitted the information to CHW and received their approval to replace the disposal. Dewey left to secure a new disposal. In about 45 minutes he returned with a new disposal. He had the garbage disposal replaced in about 15 minutes. I paid Two Men and a Snake the deductible and we were finished with the disposal I was very happy with the process.
I can cannot rate this CHW fairly because the company that they contracted with canceled on us twice on the day they were supposed to be there halfway through the day. CHW tried to book them a third time, but we insisted on another service. They obliged and that service was wonderful. We did end up with charges that I do not understand, but apparently are not covered under CHW. But at least our air conditioner works now. Basically I have mixed reviews.
KLJ Services handled our claim.
Technicial was very professional and had our dryer up and running in no time. I
Vendor took out leak. Next day was clogged again & dripping through ceiling. We called ServPro.
Rating is very poor. This app won’t let me rate it.
The technician was fine, but I will never recommend Choice Home Warranty and I greatly regret waisting money on this warranty. It seems by your claim determination that nothing on the pool is covered even though I pay extra for it.
Never had a warranty company to be so efficient, so far my experience has been great!
My AC was dripping on the floor. the trch knew what eas happening....the drain for the condensation was olugged up. The tech fixed it in 15 to 20 minutes.
My experience with Choice Home Warranty has been outstanding. They are responsive to claims and all service technicians have been excellent. If it can be fixed its gets fixed if not it is replaced. They are so good I signed a 5 year contract with them.
Sadly, Choice has denied coverage too many times. Service technicians do not want to deal with them because Choice owes them a lot of money. They can't get paid.
After receiving your email of purchase of 'Total Plan' I also received an unauthorized "Basic Plan". What's with two charges for two plans? Left a phone number for a return call. Still waiting.
the technician was experienced, knowledgeable, responsive and dedicated to quickly fix the issue.
I cannot say enough about Almir and MLR Heating & Air. He is absolutely fantastic. Super knowledgeable, so professional, and extremely kind. I recommend him very highly!
Very helpful and convenient. We have used Choice in the past,I feel comfortable with them!
Just signed up which was easy and think affordable. Coverage starts after 30 days. If something breaks we will see how good the service is.
Have had 5 items looked at and repaired or replaced. Great warranty company so far.
The service is A1. I would recommend to any home owner and friends.
I've been with CHW for over 7yrs & have recommended this company to family & friends. Their easy-to-use website, offers fast & efficient service. Their Technicians are reliable & offer honest feedbk while providing quality service. You can't go wrong putting your home in the care of CHW!
The appointment was set quickly after I entered the claim. The tech arrived on time and completed the repair.
Great company above and beyond service. Definitely keep using them and if you’re reading this review, they are a good group even if you can’t find them easily online.
The technician was knowledgeable, respectful, and efficient. Also, he arrived on time and after completing the job he explained everything backed up by photos about what he did and how clean the unit was. Thanks!
Well presented and good value. Hope the followup service is the same.
I paid to have my pool covered and they won't fix the control panel.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.