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11,902 Customer Reviews - see all comments
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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
Thank you for your help. You resolved the issue very quickly, and we are impressed with your service. We will definitely recommend you to any of our friends who need an electrician.
Technician did a great job. Only issue was I could not talked to him, he spoke very limited english.
Julio Bautista was very friendly and kind during our conversation. He took care of me quickly and accurately.
Immediate response to our repair request. They brought in a 1st class repair company and the unit is operating like new! Great customer service!
Took this out to save on my Dishnet service.If I didn't take this option I would have to pay $180.00 a month for service on my TV .
Technician was great. Disappointed with warranty company. Would not approve payment for required full repair on garage door. Ie: adjustment and tightening of spring. Repair could not be completed without that.
Technician was great. Extremely disappointed with warranty company not paying for critical needed work on my garage door. Ie: spring adjustment & tightening. Might consider canceling when renewal comes up.
Very helpful and fast response tech was very helpful try everything to get my dishwasher fixed unfortunately no success
The Poolworks technician responded promptly and discussed the situation to fully understand my issue. He has worked in my system in the past and is an excellent person /company to work with. Though I had already done troubleshooting in my own, further work indicated things were ok, so I didn’t need any repair work after all. In any case, I would gladly use this company again.
They were professional, punctual, knowledgeable, and very efficient! I would definitely recommend that company to everyone and would like to specifically request them if any unfortunate incidents ever happen again.
The technician arrived between the timeline provided, was very professional and repaired my dryer.
Technician was anytime, did a great job clean up his area? Customer service did a great job by finding me the best technician.
Thank you for a job well done.
Each time I have contacted Choice home warranty to have someone to come out and look at any of my appliances I have always been satisfied with the outcome. The techs have always qualified and very professional. Therefore, with that in mind, I will definitely recommend Choice Home Warranty.
Very patient and knowledgeable for the claim process. Provided guidance and resolution of the problems.
Phone numbers to the contractors are not always accurate, and as a customer I want accuracy!!!
Fast and reliable! I have been with them for more than 5 years now. I have two houses covered and have had little or no problems.
Choice handled concerns of failure of microwave satisfactorily in getting technician involved and offering resolution. Process for egift offer for financial resolution somewhat unclear, confusing and disappointed and needing further research on our part.
The past two issues with my AC have been nothing but drumma. Paid out of pocket $2000 in October to have it fixed which w a the end of season. Just turned it back on now I am out of another $1500 because Bright did not fix it right. Everyone is pointing fingers and no accountability.
Johnson’s HVAC has provided quality and reliable service to our homes for years now. Within less than an hour of getting the OK from Choice Home Warranty - they had a tech here assessing our issues. Very appreciative, because it was getting quite hot in here :)
My recent plumber was excellent but I am not very pleased with having to wait for service to have repairs done.
Awesome. Very professional and show d they cared I will recommend this technician and I hope I get them again. Both of them.
Diagnosed quickly. Ordered replacement. Installed working good experience
.happy with end results.
Recommend
The file a claim on the app is very easy to use and choice replies within minutes and an appointment scheduled within a half hour. Can't do much better than that.
Muhammad was extremely professional and knowledgeable! I would give him 10 stars if I could!
We are very happy with the amount of time it took to get a tech here to evaluate the issue. The A-1 tech was very knowledgeable and very pleasant to work with.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.