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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
We live in Fort Lauderdale, Florida and are experiencing one of the hottest Junes with record temperatures in the 90’s. We have 2 air-conditioners with a 2 ton that handles the Master Bedroom Suite and another small room. We also have a 4 ton that handles the rest of the house. Our two ton air conditioner for our master bedroom suite failed on Monday night, June 8th and the bedroom temperature reached 85 degrees.
I called Choice Home Warranty That night to schedule a repair or replacement as quickly as possible. They assigned Sears Home Services to do the work. That company contacted us on Tuesday, June 9th and said they would be there on Wednesday, June 10th. I sent them all the in...Read More
Work always completed satisfactory. Time of response could be prompt when problem is serious.
The technician did an outstanding job. He was highly professional, knowledgeable, and respectful throughout the entire service visit. He quickly identified the problem and replaced the faulty part efficiently, restoring the refrigerator to proper working condition in no time.
What impressed me even more was his attention to cleanliness. He left the work area spotless and made sure the house was clean after completing the repair.
In addition, he provided valuable advice on the refrigerator settings, filter maintenance, and best practices for keeping the appliance in excellent condition. His expertise and willingness to help were greatly appreciated.
He is truly one of the best emp...Read More
Julio found the issue with the washer right away, and ordered the part to fix it. I'm waiting for him to complete it.
The account manager was patient and knowledgeable. I appreciate that he took his time and explained the entire program.
My claim was denied for a non- reason, so I am not happy at all & am looking into returning to my former Home Warranty.
My claim was denied for a non- reason, so I am not happy at all & am looking into returning to my former Home Warranty.
Rep kept asking about an appointment from over a yr ago and wasn’t listening to my current issue
Always dependable, friendly service and professional Always respond to my request! Haven’t had any issues with Choice Home Warranty!
Very helpful man on the phone and they were able to lower my fees !
I am very pleased with the service I received. The claim was handled in a timely manner. Thanks for taking care of us.
Great company, fast claim support. Have had them going on 7 years and will definitely be renewing
Technician was on time. Checked the issue and fixed it. He was very professional.
It was a pleasure speaking with Tim. He was very polite and professional. Tim worked with me as a senior to get the best discount and policy for my needs and what I requested. It makes a big difference in today's world dealing with someone over the phone who is knowledgeable and respectful. Tim was patient with me and answered all my questions and concerns.
Jon with Angel HVAC has helped me over the years with my three AC units - maintenance, replacement, and warranty response. He came promptly and determined and fixed the air handler problem for the visit deductible. I would recommend his company to anyone - he also operates through Air it Cool which Choice used to have as a vendor but has dropped - I do not know why, but same personnel and good service.
The tech was very helpfull. Everything is working. I would use this company again.
Karasic LLC Tech was flexible with time and availability. Tech was also knowledgeable and took the time to explain and show me the problem area. Communication from Petro was consistent and professional.
My initial phone call went great, our agent was in NJ, wish I could remember his name. He was polite, funny, answered all our questions and he helped make up our minds to go with Choice Home. The process went smoothly and seamlessly.
Exceptional service. Get what I paid for with Choice Home Warranty
My dryer quit working and they sent a technician out. The technician from Ken's Appliance had it up and running in one time.
The 2nd plumber that choice sent us was great! Jessie from Home Defense was very professional and did a great job
I believe that the replacement value for our dryer was extremely low. However, the technician from top notch, was phenomenal!
We were very pleased with our technician. He was very professional and found the problem quickly. It was a very hard week living in a 91° environment. But the problem was solved and all is well with our air conditioner! Thank you!
I had a fantastic experience with Choice Home Warranty. Their customer service team was professional, responsive, and handled my claim quickly and efficiently. I highly recommend their services to anyone looking for reliable home coverage.
The guy that came out was nice and to the point. I still haven't fixed the problem though and no follow up from company yet.
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.