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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
Special Offer: $50 Off + 1 Month Free
- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
Although it took some time to get connected with an AC technician, the company that did come out was thorough and found a wire that was chewed through by a mouse, repaired it, and we HAVE AC! The $75 charge was will worth the expense considering it would have been a $250-$350 service call. Thank you!
The technician, Tony, from Aqua, Inc was great and deserves this 5-star rating. He was professional and explained everything he was doing and the next steps in the process.
Choice Home Warranty, however, does not score very highly based on my dealings with them thus far. They don't deserve any star rating.
Choice Home is not very easy to contact to receive action when first filing a claim. I followed the process; first online and then through the app, and it was not until I was forced to call (after waiting 28 minutes on hold) to speak with a representative that I was able to file a claim. By this time, 48 hours had already passed.
It has now been 6 days without water in my house...Read More
When we bought our our, or agent had the seller add Choice Home Warranty to our package. I had no expectations, but it was a nice ease of mind to have them in our back pocket. Over the last year of home ownership, we had issues with several appliances. I simply logged into my account, submitted a claim, and had technicians out in some cases the same day! I paid my service fee and all of my claims were accepted. The process was very efficient, and the work quality. Based on my experience, I would recommend Choice Home Warranty!
Very impressive company. My AC unit’s motor went out on one of the hottest days of the year over the 4th of July weekend. They were unsuccessful in contacting a company to complete the work until the following Monday. The technician came out and diagnosed the issue. He contacted Choice Warranty and my repair was promptly approved. The AC company company replaced the blower motor. My unit is now in outstanding working condition.
Awesome! Thanks for the help! I love it! They fix the registration 🔜!
Didn’t help, the contractor came out looked and that’s it and said some bulshit and I lost $100 because he didn’t do shit
K&K Plumbing is excellent. Prompt and professional. They answer calls and all concerns. Highly Recommend!
I recently submitted two claims on the same day---one for a refrigerator and another for a garbage disposal. Both claims were approved and handled promptly. I was able to set up appointments with technicians for both issues within 48 hours of submitting my claims. Technicians were professional and solved both issues quickly with no need for a follow-up appointment. Very happy with the service I received!
The Air Conditioner failed on the 27th of June. CHW’s choice of repair companies ouldnt come until 1 July and now can’t get a part until next week sometime. In the meantime there is a record breaking heatwave. This is unacceptable.
Excellent first time claim experience. My A/C wasn’t blowing cold air, and CHW arranged for a service provider to come out the very next day. He was prompt, professional, courteous, and very knowledgeable. He got the unit cooling again, which is the most important thing given the triple digit temps. Glad I put this warranty in place!
I felt the representative was extremely friendly and helpful. She went through every step with me and reassured me that the issue would be resolved quickly.
Was very helpful and accommodating to our needs. Did a really good job.
Reported problem on Monday got scheduled for Friday in the mist of summer heat
I had made an oppointment to fix my dishwasher, but, the dishwasher started working properly and I went on line and was able to cancel the appointment online. Very easy. No questions were asked. Would recommend them to any home owner.
Kaitlyn and Robert's responses to my questions clarifying my concerns to the Choice program. Robert worked with me while I am leaving my current home warranty program. Changing to Choice is saving me $50 per month for the same coverage.
Toby from Rubicon HVAC was great! He was able to identify the issue and effectively repair it. I highly recommend his services😊
We live in Fort Lauderdale, Florida and are experiencing one of the hottest Junes with record temperatures in the 90’s. We have 2 air-conditioners with a 2 ton that handles the Master Bedroom Suite and another small room. We also have a 4 ton that handles the rest of the house. Our two ton air conditioner for our master bedroom suite failed on Monday night, June 8th and the bedroom temperature reached 85 degrees.
I called Choice Home Warranty That night to schedule a repair or replacement as quickly as possible. They assigned Sears Home Services to do the work. That company contacted us on Tuesday, June 9th and said they would be there on Wednesday, June 10th. I sent them all the in...Read More
Work always completed satisfactory. Time of response could be prompt when problem is serious.
The technician did an outstanding job. He was highly professional, knowledgeable, and respectful throughout the entire service visit. He quickly identified the problem and replaced the faulty part efficiently, restoring the refrigerator to proper working condition in no time.
What impressed me even more was his attention to cleanliness. He left the work area spotless and made sure the house was clean after completing the repair.
In addition, he provided valuable advice on the refrigerator settings, filter maintenance, and best practices for keeping the appliance in excellent condition. His expertise and willingness to help were greatly appreciated.
He is truly one of the best emp...Read More
Julio found the issue with the washer right away, and ordered the part to fix it. I'm waiting for him to complete it.
The account manager was patient and knowledgeable. I appreciate that he took his time and explained the entire program.
My claim was denied for a non- reason, so I am not happy at all & am looking into returning to my former Home Warranty.
My claim was denied for a non- reason, so I am not happy at all & am looking into returning to my former Home Warranty.
Rep kept asking about an appointment from over a yr ago and wasn’t listening to my current issue
Always dependable, friendly service and professional Always respond to my request! Haven’t had any issues with Choice Home Warranty!
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.