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Choice Home Warranty is a New Jersey-based company founded in 2008 which offers services contracts. Their plans offer protection against the cost of repair or replacement of major systems and appliances in the home via several plans. Each plan also offers optional coverage for septic systems, pools /spas, well pumps, sump pumps, central vacuuming systems, limited roof leaks, second refrigerators, and standalone freezers.
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- Nationwide Network of 25,000+ Local Contractors
- Over 8 Million Service Requests Handled
- 2.4 Million+ Homes Covered Across the USA
- 24/7 Home Repair Services & Support
Latest Choice Reviews
I have only 5 star ratings to Choice Home Warranty
my family and I feel blessed knowing we have a reliable
home warranty company for our home.
Thank you so very much.
Fast response rate and quality technicians. Ihave had a few issues over the years with regards to my fridge, garage door and tub and each time Choice Warranty took care of it quickly.
You basically denied a claim based on language. The estimate detailed the installation procedure, which you interpreted as all adjunct. Common sense says that the figure quoted for unit and installation was fair and appropriate. $600 for just the heater and installation would be standard with no modifications. I spoke with the provider J&L and they said their language was standard for all warranty replacements and was standard. Apparently, you are just looking for ways to deny a claim.
He went out of his way to complete the job ahead of schedule. His work is very good and he cleans up well.
Very professional & friendly service call with prompt followup to complete repairs in timely fadhion. Thanks!
Tate was great. Knowledgeable and thorough. Was OK with me watching and asking questions. Great personality too.
Very professional and my claim was approved in a timely manner. My claim was approved without hassle, less than 24 hours.
The technician didn’t carry any parts and has to order the parts and will return in 4-5 days to make the repairs. I told him I was going to be out of town and he couldn’t get to the control box next week. He said he didn’t need to get to the control box. He took pictures of the malfunctioning heads and would make the repairs. He told me I can test them myself when I get back. A true sprinkler repair company would have sprinkler heads with them and would be certain that the repairs have been made correctly and completely. I think this ultimately is a reflection on Choice and their selection of cheaper contractors.
Arizona Air and their technicians do a fantastic job. They are quick to respond and professional.
Lydia & Nevada did NOT help me at all... your company issued $272 for my dishwasher to be purchased at LOWES... The most inexpensive unit there costs $399 and the cheapest BOSCH is $599! Nevada simply "attacked" me with your procedures which ALWAYS benefits YOU and NEVER benefits ME! WHEN I signed up for your service for 5 years term, the sales agent told me that your policy will provide TOTAL REPLACEMENT COST for ALL appliances that they replace; I hate to say that "he lied" BUT HE DID LIE!!! If I end up completing my warranty service with your company CHOICE, there is NO POSSIBILITY of me re-signing with your company!!! You really need to get honest sales agents AND change your... Read More
The claims I submitted, got a fast response and the best technician companies
The appliances ware fixed in a excellent manner
Rating should be 10 stars :)
We filed a claim on a disposal that rust had eaten a hole through it and was leaking water onto the floor of the cabinet under the sink. The claim was denied, claiming that that's not normal wear and tear. The warranty company simply doesn't want to pay the bill to replace it.
excellent prompt and friendly service. Timely and very capable and competent. Would use them again.
The work was done timely and with a great quality. I highly recommend Choice Home Warranty as your home insurance provider.
I signed up for the Total Plan. Ethan was very helpful and offered some discounts. I switched after 9 years with another home warranty company because I got the same basic coverage for less than half the price. He was very helpful and made signing up very easy.
Jody is an exceptional HVAC technician and very knowledgeable and courteous and a pleasure to deal with. He made it a very pleasant experience.
Response time is good. Businesses that they deal with are helpful and polite.
The case manager was great. They partially covered my claim. Thank you
Called to clarify few concerns regarding the total plan..Noah did well explaining .. did also convince me for the best value contact the 3.5 year one..thank you Noah for being patient in addressing my concerns..Will refer. Him to my family and friends..
Justin was excellent. He diagnosed the problem, explained what was wrong and fixed it quickly. He also answered all my questions.
He was professional, courteous and friendly. I would definitely want him as my tech again.
Justin was excellent. He diagnosed the problem, explained what was wrong and fixed it quickly. He also answered all my questions.
He was professional, courteous and friendly. I would definitely want him as my tech again.
Choices Home Warranty Program is reliable and professional. Choices Home Warranty Program claims are quickly processed and the Repair Businesses that are on the Choices associates list are professional and experts.
Leslie made my appeal process so easy. She really listened to my concerns. Thank you!
He was extremely Knowledgeable and friendly and very helpful. I felt better after he left and solved our issue.
I believe the service charge should be paid by choice warranty. The appointment could have been earlier .
You can submit a claim 24/7, including holidays, via phone, online, or app. The company utilizes proprietary technology to begin the dispatching process after a claim is filed. The company has recently updated their plans increasing coverage and has fewer limitations. Their plans and optional coverage can cover over 25 major systems and appliances.
Choice Home Warranty earns a B rating from the Better Business Bureau and has a positive rating on Trustpilot, but in this industry, negative customer reviews far outnumber positive ones.