American Home Guard Home Warranty Review
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American Home Guard is a Pennsylvania-based company with fifty years of combined experience. They offer three different home warranty plans with varying levels of coverage, as well as additional, optional coverage. They also offer discounts for senior citizens, members of service, government employees and more. The company has a 4-star rating on TrustPilot.
Latest American Home Guard Reviews
Do not take american home guard service. They have the worse customer service. they expect you to find your dealers for them. they pay dealers late. very unprofessional company . they are not open 7 days special hours limited. no a very happy customer . i have now canceled them and they do not return calls no mgmt avail runs shady , operations have different answers change names etc.
AHG was quick to take our call and get the contractor we needed to our home.The person taking the call took all the needed information to help get us to the right person. Our contractor was convenient not even 2 miles from our home. The work we needed done was done quickly and explained to us on what happened and how to prevent an issue in the future.
I have had other home warranties in my past and have had conflict with some of them to. American home guard has treated me like family and have yet to have conflict with them. They have proven to me that they genuinely care for the customers. I am excited to continue my business with americas best home warranty.
American home guard has been such a great help to me and my home. When my heater broke this winter and my house was freezing. I contacted ahg informed them that it was urgent and they told me they would get right to work. A few hours later I got a email from american home guard with the name of the contractor and the number. The next day my heater was working again!
I had American home shield for 3 years now. In the beginning they were ok. Our hot water heater went out on a weekend and AHS refused to escalate it to an emergency situation even though it was 20 degrees outside and I have younger children, I had to hire my own contractor. It was a disaster and cancelled. Then I switched to American Home Guard and explained my issue they said they wouldn’t cover it because it was a pre existing condition. However they helped me find the cheapest technician even though I had to pay out of pocket and I wasn’t even a customer and they helped me when I needed them. Just signed up for the next 10 years because of their service.
The American Home Guard representative was very helpful. He took the time to go through my policy and make sure what I was asking for was covered. The service technician was on time, and explained what he was doing.
American home guard has been easy to work with and quick to resolve my issue. the service contractor called the morning of to be sure to set up a time. He was very respectful, professional and helpful with any questions I had.
American Home Guard contractors are the BEST They areefficient, and polite. I've been with American Home Guard for 5 years and I have yet to be disappointed with their service or the service techs that they assigned.
I purchased a home warranty after hearing about my friend talked about american home guard covering his fridge. I didn't want to have to stress about that after I just bought a new one. So I signed up to american home guard and have placed a few claims already and they all have went smoothly with no cost for the parts. Thank you for giving me one less thing to worry about.
I was so happy to renew my coverage with American Home Guard. Once my policy expired I made sure to renew as soon as I can.. They are always a delight to deal with and are always quick to get the job done. As long as I own a home it will have the coverage of american home guard.
When my heating system broke down it was very stressful as I anticipated a long wait as it was my first claim which I have dealt with in the past. However much to my surprise shortly after getting off the phone with ahg they sent me an email of the contractor and his info so I could make an appointment. The process was quick and easy, thank you ahg!!!
It is refreshing and stress free to actually find a company theses days that gives you what you signed up for without having to argue with a rep or jump through hoops to get your money's worth for a service that covers the repairs on the important items in your home. That's why american home guard is the best fit for me, as they are always with the intention of helping their customers and making sure we are happy after using their services. Thank you for your honesty and loyalty american home guard!
My garbage disposal stopped working and was in need of a repair. I contacted ahg and they informed me they would replace it! I was so happy to hear we were able to get a new fully functioning garbage disposal. Great work american home guard.
Contractor was very professional and helpful. Explained the problem and how long it would take to have air conditioner fixed. Took about a week and have no complaints with service since they had to order a specific part.
I had a problem with my refrigerator, called AHG and they immediately arranged for a repair of the problem. The service call cost less that what it would have been without AHG and the cost of labor and parts was include
The service technician was on time and very personable. He was very detailed in explaining what work needed to done and how long it should take. After the work was complete, he walked me through everything he did. He also ran the dishwasher to show me that it was working and the job was completed.
I am very pleased with the response I got when i called in for service on my washer. They were very accommodating as to the date and time we were available. Then when the service was done, my washer is working great! The fact that I only paid for the one time service charge ,even when he had to come back with the part, is very satisfying! Thank you AHG!
Our contractor was very prompt in contacting us and made it a priority to schedule as early an appointment as possible. He diagnosed the problem, ordered the needed part and told us when to expect the next appointment to be. He was knowledgeable and courteous.
The most recent experience was very positive one when I had my heater and air conditioners serviced. The contractor was very knowledgeable and explained everything that he did during his visit. He was also very tidy and even cleaned up the mess from the last person who serviced my units. This left a very great experience with the service provided.
The last experience I had with American Home Guard was when I had a contractor come our house to service the HVAC system we have. He was extremely knowledgeable and answer my many difficult questions. He did a thorough job and was kind and courteous and show up on time.
A very dedicated Business to help homeowners with home appliances and other repairs covered under the program you choose. The personnel are very polite and very helpful during assistance when you call to request repairs. Always a pleasure working with them.
We are writing to express our satisfaction with our American Home Guard Contract. Every time we have had to use out contract, AHG has been there for us. The contractors you hire to do the repairs have always been prompt to response, knowledgeable, courteous, and made us feel that we were their only customer. Thanks you AHG.
Very pleased with our recent AHG experience. We have had problems with our HVAC not cooling and AHG and the contractor have been very easy to work with to try to resolve the issue. The contractor has been timely in his response and work and very professional.
AHG has always found contractors in a timely fashion, even in an emergency! The workmen have been polite, efficient and have repaired or replaced the items needed with no problem.
Our most recent experience with AHG contractors was excellent. Our HVAC heat exchanger was problematic and I contacted AHG who dispatched a local vendor. The process was fast, easy and efficient. The contractor that completed the repair was superb. Nice job by everyone involved!