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Rating: 8 / 10 (Very good)
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Kansas-based LiveWatch is a home security company that provides <a href="/home-security">wireless security systems</a> which are professionally monitored 24/7, can be customized to fit any budget, and require no contracts. Founded in 2002, the company features equipment that is self-installed and comes with a two-year warranty. They also provide home automation options for their systems, all of which are fully controllable via smartphone.
 
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How Do We Rate LiveWatch?

Breakdown

4.0/5
Equipment
3.5/5
Monitoring Options and Technology
0.0/5
Value
4.0/5
Contract/Subscription Flexibility

Our Overall Rating: 4 / 5 (Very good)

LiveWatch is an excellent choice for home security, with their lower up-front costs than comparable companies, fast alarm response, and compatibility with other devices and providers.

How does LiveWatch work?

Equipment - 4 / 5

LiveWatch's self-installed equipment for their basic plan includes door sensors, indoor motion sensors, and a control panel with two-way communication. Other plans can also include additional security hardware and smart home accessories.
Installation
Self-Install (DIY)
Equipment Manufacturer
GE and Qolsys
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

  • Panic Button
  • Medical Alert

Monitoring

Monitoring Options and Technology - 3.5 / 5

LiveWatch provides 24/7 professional monitoring from its call centers, which receive, analyze, and respond when any alarm is triggered. They can get in touch with emergency contacts, dispatch emergency personnel, or cancel the alarm if necessary.
Monitoring Options
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Number of Monitoring Centers
1
Monitoring Center Type
Owned
Professional Monitoring Services
24/7 Professional Monitoring
2-Way Intercom
Police Dispatch
Fire Department Dispatch
Medical Dispatch

How much does LiveWatch cost?

Contract/Subscription Flexibility - 4 / 5

LiveWatch's installation is DIY, but there is a $19.95 activation fee. Monthly fees for plans can range between $34.95-$49.95, and minimum contract length is 12 months.
Monthly Fee (min)
$34.95
Monthly Fee (max)
$49.95
Number of Available Packages
3
Installation/ Activation Fee
$19.95
Equipment Starting Cost
$99.00
Contract Required
Minimum Contract Length
12 months
Cancellation Policy
Cancel Anytime
Warranty
Limited Lifetime Warranty

Technology Integrations

Technology Integration - 4 / 5

LiveWatch provides email and text alerts via their iPhone and Android apps. Some plans also include live surveillance, smart image capture, home automation, and location-based control.

Compatibility

Google Assistant
Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee
Z-Wave Plus

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services

Home Automation

  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

LiveWatch Reputation

Reputation - 5 / 5

LiveWatch is accredited by the Underwriter's Laboratory and the Electronic Security Association. They're an A+ BBB accredited company, and won the 2013 Angie's List Super Service award.
Trust Pilot Rating
9.7 out of 5
BBB Rating
A+
Number of BBB Positive Reviews
3
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
2
Date Collected
2017-08-17
Year Founded
1992

Certifications & Associations

  • Underwriter's Laboratory (UL)
  • Electronic Security Association
  • Department of Defense

LiveWatch Summary

Contact & Additional Information

Homepage URL
https://www.livewatch.com/
Company Phone
(866) 930-8489
Headquarters Address
620 Davis Ste 2, Evanston, IL, 60201
Mailing Address
620 Davis Ste 2, Evanston, IL, 60201
Top Rated
Our Partner
(877) 676-5856
See Details

Professional Installation + $0 Activation

  • Cameras Use Light/Sound to Deter Crime
  • Doorbell Cam Detects & Protects Packages
  • Products Designed & Developed In-house
  • 24/7 Monitoring Starting at $19.99/mo
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