Link Interactive Home Security Review


Rating: 7.4 / 10 (Very good)
16 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is Link Interactive rated?
7/10
Equipment and Coverage
9/10
Monitoring Services and Technology
7/10
Customer Service and Reviews
7/10
Reputation
7/10
Contract Terms and Cost

Secure, Cost-Efficient and Easy Do-it-Yourself Home Security Systems 

Link Interactive is a home security service that offers homeowners a range of pre-configured packages and do-it-yourself systems. Its Standard package costs $29.99 a month and offers 24/7 professional monitoring and carbon monoxide/fire protection services. Link Interactive also features two more premium plans. The company's Gold plan ($34.99/mo) contains the Standard package plus 2-way voice communication, enhanced alerts, smart device apps, and home automation features. The Elite package ($39.99/mo) adds to this video, live streaming, and HD & night vision capability. Additionally, do-it-yourself systems are also available for homeowners searching for a more personalized and cost-effective solution to their home security requirements.

On top of monthly monitoring fees, Link Interactive allows you to customize your equipment to suit your particular home security needs, therefore hardware cost varies. There are no installation fees. All equipment comes standard with a 2-year warranty at no extra cost.

Bells & Whistles

-High quality wireless 2-Gig Equipment

-Touch control panel

-Door and window Sensors

-Smoke and fire alarm

-Alarm.com app (Remote access control)

-Optional video cameras and home automation available

The Fine Print

Money Back Guarantee 30 days
Contract Length  36 months

Contract length of 3 years or 36 months is standard in the industry. The 30 day money back guarantee however gives homeowners a reasonable period to determine if Link Interactive's home security system is something they could work with for the next three years.  

The Bottom Line

Link Interactive scores high in terms of offering affordable home security solutions. Its do-it-yourself package in particular provides homeowners the option of creating highly personalized security systems for their specific needs. All this without sacrificing equipment quality or your home’s security.

 

 Call Link Interactive. Our Rep's Direct Line: 855-830-3773 

 

 

 

 

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Latest Reviews

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Julie A
11/21/2016
Clearly these fraudsters have paid to be included in the top 5 alarm companies. DON'T TOUCH THEM WITH A BARGE POLE!!! I ordered a system in April and paid a professional handyman (who has worked for alarm companies, so yes he knows exactly how to install) to install the system, and have been paying $29.99 per month. Two months in I go repeated warnings on the control panel that the upper level door was open. I checked, and the door was NOT open, but securely locked. I did however notice the connecter device had slid down my door, so I called to complain to the company that either they send someone out to correct the problem or release me from my contract so I could get service from a... Read More

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Matt P
Corte Madera, California
9/16/2016
If you are after an easy to install DIY system with full real people support and active real people monitoring, look no further. Yes, I am a real person and no, I am not receiving anything for this review. They did ask me to write a review though. The system comes pre-programmed based off your online setup. The install is very straightforward as is the system. On three occasions I ended up calling both Link and Alarm.com for both installation and alarm questions. I was a bit surprised to get a person pretty darn quickly who knew what they were talking about. My system took several hours to install and included no less than 25 or sensors and a door lock. The system integrates with... Read More

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Greg H
Southport, North Carolina
9/5/2016
Great customer service and a great system!

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Travis J
9/4/2016
Top notch support !! The support team is always friendly and extremely helpful.

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Margaret M
9/3/2016
I had to call for some help with a few things and the person I spoke with was great. Good customer service. Thank you

T
T. F
Austin, Texas
9/2/2016
After a recent home burglary, I spent some time researching security systems and selected a package offered by Link Interactive. I received the system in a few days and installed the system over the course of two days. Pros: I was able to select from an assortment of available sensors and control modules and like the available add-ons including thermostat control and control of door locks. The system is attractive and the sensors are reasonably unobtrusive. Our old ADT system had smaller wireless sensors, but these are fine. I like using the Alarm.com app to arm, disarm, and view the log. It is generally easy to add new sensors after the initial installation and expand the... Read More

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Mike M
9/2/2016
Customer service is very good, had a component act up a bit which is the reason for 4 out of 5 stars. Great DIY solution overall.

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Laurie C
9/2/2016
Link Interactive was easy to install and has been functioning properly since we installed it a couple months ago. We appreciate the quick email notifications and feel much safer knowing we have this system in our home!

A
Alan C
Henderson, Nevada
9/1/2016
Overall, I am please with Link Interactive. The equipment was easy to install. Since I have an engineering background, the setup was also rather simple. I have had ongoing issues with the Skybell, and have a ticket that is, as yet, unsolved by Alarm.com technical support (three week old ticket at this point). I would recommend Link/Alarm.com find a different doorbell camera, since this model is a network resource hog. Also, the outdoor video camera (V721) has a bit of a drawback, in that it has to be plugged into a 110V outlet. That cost me a bit of $$$ since I had to have an electrician install the outlet. It is not a heavy network user and is far superior to the Skybell in... Read More

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Sidharth t
Chantilly, Virginia
9/1/2016
They are very easy and helpful from start to full setup. Thanks guys

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