Guardian Protection Home Security Review
29 Customer Comments & Reviews - see all comments
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Guardian Protection is a home security company which provides residential and commercial security solutions across 18 states. They also offer customizable, optional home automation, and 24/7 monitoring for all their systems, including fire and medical alerts. Their four interactive systems can be accessed remotely via their app.
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29 Customer Comments & Reviews
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Guardian is a very friendly and knowledgeable group with excellent customer service! I had researched many other home security companies before committing to Guardian. But after a 2 hour telephone conversation with a Guardian representative, I was sold. The representative went above and beyond to help me get everything I wanted and quickly answered all of my questions. The representative was very professional and went out of his way to make sure I would be happy choosing Guardian. A few days later, a technician arrived and spent over 6 hours making sure everything was installed perfectly. At the time, the technician did not have any window stickers, but said I could contact Guardian and... Read More
We moved and our service transferred. That was a very difficult process. Guardian had trouble finding a company in the area to install it. Then we had trouble signing documents online to get things set up. After that was accomplished i am still waiting for my medical pendant. It was paid for and papers signed on July 13 amd it is now Aug. 8 and it still has not been shipped. This doesnt seem like very good service to me but we are stuck in a contract.
Anytime I have had any contact with guardian on the phone or in person they have been very professional
Guardian gives this single mom peace of mind while keeping us safe. Easy to use, reliable, and dependable safety helps me rest easy at night.
The customer service is great, however when setting the system the beeping freaks out my dogs. Thought there would be a way of setting it silently.
Purchased a new home with a Guardian installed home protection equipment but had a very limited time before returning to the UK to have it commissioned. Guardian support was brilliant, they organised an engineer visit to our home to meet our travel deadline thus ensuring the system functioned to our requirements by re arranging their home service resources team. The engineer was superb, the office support first class and I am delighted with the protection information I receive via email to keep me informed of our property.
Excellent service very professional on all aspects of securing my home.
The beginning of the process was great with my salesperson. He helped me place ceiling fans and tv outlets, computer outlets etc. but since closing the ATT service people have had problems hooking up tv because in each room the lines are not what they need to be. This needs to be fixed for optimum performance. There is only one cat 5 in the house downstairs and there needs to be at least one upstairs. My salesperson knew there was going to be tv's in every room. It has been an ongoing relationship with ATT to get things pretty much resolved.
This was a very easy installation and the service is great. All of the staff have been very helpful in teaching me how to use the system.
Competitive rate compared to the last alarm system company I was with. I enjoy the feature of using the app to arm and disarm the system. That is a huge convenience. I also like the ability to add different users to know exactly when and who is using the system. Overall, it's a great system with no complaints thus far. Thank you very much.
- Full color 5-inch touchscreen control panel
- Largest privately-held home security company in the U.S.
- Trusted by over 300,000 customers
- Two Five Diamond 24-hour monitoring stations
- 100% U.S. based Customer Service
- Worry-free professional custom installation included
- Impeccable Reputation with A+ Rating from the Better Business Bureau