Guardian Protection Home Security Review

Guardian Protection is a home security company which provides residential and commercial security solutions across 18 states. They also offer customizable, optional home automation, and 24/7 monitoring for all their systems, including fire and medical alerts. Their four interactive systems can be accessed remotely via their app.

Rating: 8.4 / 10 (Excellent)
28 Customer Reviews - see all reviews
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How is Guardian Protection rated?

Breakdown

10/10
Equipment
9/10
Monitoring
8/10
Reputation
8/10
Contract & Price
8/10
Technology Inegration

Overall Rating: 8.4 / 10 (Excellent)

Guardian Protection provides professional, high-quality 24/7 monitoring with their comprehensive home security packages. Their equipment is top of the line, and they enjoy good standing in the field. Their fees are reasonable, especially for the quality of their service.

How does Guardian Protection work?

Overview

Intallation
Professional
Equipment Manufacturer
Interlogix and Honeywell
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Equipment - 10 / 10

Guardian Protection home security systems feature professional installation of their Interlogix and Honeywell equipment, which is monitored 24/7. The system provides intrusion protection via motion, door, and window sensors, as well as environmental protections such as carbon monoxide and smoke detection. Additional elements can include cameras, home automation, panic buttons, and medical alerts. Guardian Protection's equipment offerings are very comprehensive, as compared to the general norm.

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors
  • Recessed Door Sensors
  • Crash & Smash Protection

Environmental Protection

  • Carbon Monoxide
  • Temperature Change
  • Smoke

Surveillance

  • Indoor Cameras
  • Outdoor Cameras
  • Doorbell Cameras
  • Tilt & Pan Cameras
  • Live Surveillance
  • Event-triggered Surveillance

Life Safety

  • Panic Button
  • Medical Alert

Monitoring

Key Details

Monitoring Options
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Number of Monitoring Centers
1
Monitoring Center Type
Owned

Professional Monitoring Services

  • 24/7 Professional Monitoring
  • 2-Way Intercom
  • Police Dispatch
  • Fire Department Dispatch
  • Medical Dispatch

Monitoring - 9 / 10

Guardian Protection provides 24/7 professional monitoring for all its home security packages. This can operate via landline, broadband, or cellular, and some packages have more than one option as a failsafe. Their two-way intercom offers an instant connection to a Guardian call center, from where technicians can dispatch the required emergency services.

How much does Guardian Protection cost?

Contract & Price

Number of Available Packages
4
Installation/ Activation Fee
$99.00
Contract Required
Minimum Contract Length
30 months

Contract & Price - 7.5 / 10

Guardian Protection requires a standard 30-month contract, for which termination fees may apply. While the warranty is extensive, the $99 fee for the obligatory professional installation can be over-budget for some people, although the $34.95 average monthly fee is reasonable.
Cancellation Policy: Termination fees may apply
Warranty: Extensive warranty

Technology Integrations

Compatibility

Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee

Technology Inegration - 8 / 10

Guardian Protection provides home automation services, remote arm and disarm, email and text alerts, geo-location services, and apps compatible with both the iPhone and Android operating systems. Guardian's service is highly compatible with other companies' devices, which can be a great advantage.

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm
  • Geo-location Services

Home Automation

  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • Event-triggered Automation
  • History Log
  • Unique User Codes

Guardian Protection Reputation

Certifications & Associations

  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)
  • Factory Mutual (FM)
  • Electronic Security Association
BBB Rating
A+

Reputation - 8 / 10

Guardian enjoys a good reputation, in accordance with the standards of all major home security accreditors, such as the Central Station Alarm Association, Underwriter's Laboratory, Factory Mutual, and the Electronic Security Association.

Contact & Additional Information

Homepage URL
Company Phone
(800) 857-5028
Headquarters Address
174 Thorn Hill Road, Warrendale, PA, 15086
Mailing Address
174 Thorn Hill Road, Warrendale, PA, 15086
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Latest Reviews

8.21
Based on customer reviews
28 Reviews
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Susan D
Eagle Mountain, Utah
8/18/2017
I have been a Guardian client for many years now. One of the reasons I chose them was because they have a Life Alert feature. The few times I've had to use it, the response has been less than fifteen seconds. That's a comforting feeling. I recently moved and they made the transfer to my new home seamless. Their prices are competitive and they're always there for me. I highly recommend them. The only reason I'm not giving them a fifth star is because I'm hoping they will upgrade the Life Alert with new features like a fall detector and a GPS so it can be used away from home.

J
John D
Grove City, Ohio
8/13/2017
Everything has been great so far! Only complaint would be the monthly monitoring charge it could be a little cheaper.

J
Janice P
8/12/2017
We have been Guardian customers since 2009 and have even purchased the equipment for our daughter and granddaughter.... We have been extremely happy with the service... We have never had a problem and they are always there if there is ever any questions... We have friends and some family that have other companies and it seems as there is always an issue with them or they are continually raising their prices... I would recommend this service to everyone who is interested in having a safe home...

D
Dick S
Mooresville, North Carolina
8/11/2017
The presentation after closing of the systems operation, which includes establishing personal settings, introduction to the customer care web site, and even doing some on the spot re-wiring from a wall next to the fireplace to the area above the fireplace mantel for our cable feed to the TV was an added benefit that was performed beautifully, neat, functional, and quickly (with a trip to our attic area). Outstanding job Guardian. Nice people, quality equipment, and user support at a fair price. I would recommend Guardian to everyone.

C
Candis b
8/10/2017
I have used guardian for almost a year now and have always had very reliable home security. This has really helped me because I'm now a single mom of teenagers and guardian makes it possible to sleep sound at night knowing my children are safe.

J
Jeff m
8/9/2017
We are very happy with our security system with Guardian, even though it has been a learning curve turning off the alarm every morning before running out the door for the whole family the Guardian customer service people have been very patient with us and continued to stay on top of calling every time one of us accidentally triggered the alarm.

S
Susan O
Logansport, Indiana
8/9/2017
So pleased with customer service and also the techs that had serviced my home. Not one problem with add ons I requested and our tech was honest and so helpful showing us how it all works. Thank you. I now feel more secure in my home.

Marcy W
Parrish, Florida
8/9/2017
We love everything about our Guardian Home Security!! I love how it keeps track of every time something is changed on the alarm system. We also love the fact that you download the app and can turn the alarm on/off from anywhere!! You can get texts to let you know when it has been armed/disarmed, too! Very happy with the system!

R
Rebecca H
Troy, Ohio
8/9/2017
Great set up and customer service. Appropriate follow up and easy to reach with questions.

T
Tristan W
Winterville, North Carolina
8/8/2017
Guardian is a very friendly and knowledgeable group with excellent customer service! I had researched many other home security companies before committing to Guardian. But after a 2 hour telephone conversation with a Guardian representative, I was sold. The representative went above and beyond to help me get everything I wanted and quickly answered all of my questions. The representative was very professional and went out of his way to make sure I would be happy choosing Guardian. A few days later, a technician arrived and spent over 6 hours making sure everything was installed perfectly. At the time, the technician did not have any window stickers, but said I could contact Guardian and... Read More

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