Guardian Protection Home Security Review
31 Customer Comments & Reviews - see all comments
Disclosure: We receive advertising revenue from this partner.
Guardian Protection is a home security company which provides residential and commercial security solutions across 18 states. They also offer customizable, optional home automation, and 24/7 monitoring for all their systems, including fire and medical alerts. Their four interactive systems can be accessed remotely via their app.
Leave a comment for Guardian Protection Home Security
31 Customer Comments & Reviews
Loading Reviews ...
We have been with quite a few different companies before coming to Guardian Protections. The last one of which could have done some very horrible harm. Our fire alarm went off and the monitoring company never called the fire company. I am hearing impaired and was sound asleep when the oven caught fire and the kitchen was full of smoke. Thank God my son in law stopped over or it could have been fatal. Upon calling the alarm company they insisted we were mistaken and no alarm was reported that it was a business. They had gotten the accounts mixed up. Now we are with guardian and no problems at all.
They screwed me over. They canceled my contract without my knowledge when my tenant tried to transfer the account into his name. Instead they opened a new account and charged the same home twice. They never contacted me about the cancellation or the past due bill. I just found out when a debt collected called me. Guardian said they can’t help me. They will screw you too. I’m in the military don’t trust this company.
Quick response when alarm is triggered . Good installation technician ,and customer support is top notch. Would definitely recommend.
I have been a Guardian client for many years now. One of the reasons I chose them was because they have a Life Alert feature. The few times I've had to use it, the response has been less than fifteen seconds. That's a comforting feeling. I recently moved and they made the transfer to my new home seamless. Their prices are competitive and they're always there for me. I highly recommend them. The only reason I'm not giving them a fifth star is because I'm hoping they will upgrade the Life Alert with new features like a fall detector and a GPS so it can be used away from home.
Everything has been great so far! Only complaint would be the monthly monitoring charge it could be a little cheaper.
We have been Guardian customers since 2009 and have even purchased the equipment for our daughter and granddaughter.... We have been extremely happy with the service... We have never had a problem and they are always there if there is ever any questions... We have friends and some family that have other companies and it seems as there is always an issue with them or they are continually raising their prices... I would recommend this service to everyone who is interested in having a safe home...
The presentation after closing of the systems operation, which includes establishing personal settings, introduction to the customer care web site, and even doing some on the spot re-wiring from a wall next to the fireplace to the area above the fireplace mantel for our cable feed to the TV was an added benefit that was performed beautifully, neat, functional, and quickly (with a trip to our attic area). Outstanding job Guardian. Nice people, quality equipment, and user support at a fair price. I would recommend Guardian to everyone.
I have used guardian for almost a year now and have always had very reliable home security. This has really helped me because I'm now a single mom of teenagers and guardian makes it possible to sleep sound at night knowing my children are safe.
We are very happy with our security system with Guardian, even though it has been a learning curve turning off the alarm every morning before running out the door for the whole family the Guardian customer service people have been very patient with us and continued to stay on top of calling every time one of us accidentally triggered the alarm.
So pleased with customer service and also the techs that had serviced my home. Not one problem with add ons I requested and our tech was honest and so helpful showing us how it all works. Thank you. I now feel more secure in my home.
- Full color 5-inch touchscreen control panel
- Largest privately-held home security company in the U.S.
- Trusted by over 300,000 customers
- Two Five Diamond 24-hour monitoring stations
- 100% U.S. based Customer Service
- Worry-free professional custom installation included
- Impeccable Reputation with A+ Rating from the Better Business Bureau