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GetSafe Home Security Review


ConsumersAdvocate.org Rating: 4.2 / 5 (Excellent)
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GetSafe is a California-based home security company that provides wireless, self-installed home security systems with 24/7 UL-Certified monitoring that can be controlled and monitored via smartphone or computer. All GetSafe systems come pre-installed with an AT&T Cellular 3G sim card to safeguard against wire cutting or internet outage. They require no annual contracts, and have a risk-free, 30-day trial period.
 
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How is GetSafe rated?

Breakdown

3.8/5
Equipment
4.5/5
Monitoring Options and Technology
0.0/5
Value
4.0/5
Contract Flexibility

Overall Rating: 4.2 / 5 (Excellent)

GetSafe has earned a spot among our top home security picks for their flexibility and range of options. Their systems are easy to install and relocate, and can be customized with additional gear to meet your changing needs. They offer professional monitoring with no contract for as little as $35 a month when you purchase their starter kit. They also provide self-monitoring options for a lower cost, and you can cancel anytime. If you want to secure your home or apartment for less and are looking for a product that provides simple, do-it-yourself installation, this is a great option to consider. GetSafe provides excellent customer support, has a 5-star rating on Trustpilot, and is certified by both the CSAA and Underwriter's Laboratory.

How does GetSafe work?

Equipment - 3.8 / 5

GetSafe provides hassle-free wireless equipment that can be easily relocated, just peel and stick wherever you want. Their packages include battery-powered motion detection sensors for windows and doors, glass break protection, a panic button, and medical alert. Other safety features include environmental protection such as gas, smoke, carbon monoxide, and temperature detectors. Their system operates through a Smart Hub you connect to your home computer via ethernet cable and control remotely using the GetSafe app.
Installation
Self-Install (DIY)
Ability to Reallocate System
Wireless Sensors
Control Panel
Event Triggered Siren/ Alarm

Security Monitors, Sensors, & Devices

Intrusion Protection

  • Door & Window Sensors
  • Garage Door Sensors
  • Glass Break Protection
  • Motion Sensors

Environmental Protection

  • Carbon Monoxide
  • Flood
  • Temperature Change
  • Smoke

Surveillance

  • Indoor Cameras
  • Outdoor Cameras
  • Tilt & Pan Cameras
  • Live Surveillance

Life Safety

  • Panic Button
  • Medical Alert

Monitoring

Monitoring Options and Technology - 4.5 / 5

GetSafe offers 24/7 professional monitoring via cellular, broadband or landline from their two monitoring centers. All their home security systems come equipped with an AT&T 3G sim card that will allow you to get security alerts even if your internet connection is down. If an alarm is triggered and you don't or can't respond, they will alert the police, fire department or emergency medical services, accordingly. GetSafe also provides reasonably priced self-monitoring options and no-contract options for those who purchase their easy-to-install equipment starter kit.
Monitoring Options
Professional Monitoring
Monitoring Technology
Cellular
Broadband
Landline
Number of Monitoring Centers
2
Monitoring Center Type
Owned
Professional Monitoring Services
24/7 Professional Monitoring
Police Dispatch
Fire Department Dispatch
Medical Dispatch

How much does GetSafe cost?

Contract Flexibility - 4 / 5

GetSafe offers a standard pricing and contract structure given the larger home security marketplace. The company has four security packages with pro-monitoring and self-monitoring options that range from $25 to $35 a month, and since it's all do-it-yourself, there are no installation fees. Their equipment starting cost is $249 with no contract, but if you ever decide to cancel all the equipment is yours to keep. If you choose not to purchase their equipment starter kit, they will require a 1-year minimum contract, but you'll get a 30-day risk-free trial and can cancel anytime. All their equipment is covered by a 1- year warranty.
Monthly Fee (min)
$25.00
Monthly Fee (max)
$35.00
Number of Available Packages
4
Installation/ Activation Fee
$0.00
Equipment Starting Cost
$249.00
Contract Required
Minimum Contract Length
12 months
Cancellation Policy
30-day trial period without cancellation fees. Cancel any time. Equipment does not need to be returned back to GetSafe because clients paid for the equipment when they signed up for service.
Warranty
1 year warranty on products

Technology Integrations

Technology Integration - 4.5 / 5

GetSafe home security provides above average home automation features that include locks, lighting, thermostat, and appliance control through their iPhone and Android apps. You also get email and text alerts, live surveillance feed, remote arm/disarm, and an event history log. Their products are also compatible with a number of other home automation systems, such as Google Home, Amazon Alexa, IFTTT, Z-Wave and ZigBee.

Compatibility

Google Assistant
Amazon Alexa
Google Home
IFTTT
Z-Wave
ZigBee
Z-Wave Plus

Mobile Access & Alerts

  • iPhone App
  • Android App
  • Email & Text Alerts
  • Live Surveillance Feed
  • Remote Arm/Disarm

Home Automation

  • Lighting Control
  • Thermostat Control
  • Appliance Control
  • Electronic Door Locks
  • History Log

GetSafe Reputation

Reputation - 4.5 / 5

GetSafe provides excellent customer service and ships their equipment quickly, for which they have earned themselves a 5-star rating on Trustpilot. They are also certified by the CSAA and Underwriter's Laboratory.
Trust Pilot Rating
9.4 out of 5
BBB Rating
C-
Date Collected
2017-08-17
Year Founded
2015

Certifications & Associations

  • Central Station Alarm Association (CSAA)
  • Underwriter's Laboratory (UL)

GetSafe Summary

Contact & Additional Information

Homepage URL
https://getsafe.com/
Company Phone
(888) 676-1784
Headquarters Address
2600 Stanwell Drive, Suite 200, Concord, CA, 94520
Mailing Address
2600 Stanwell Drive, Suite 200, Concord, CA, 94520

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Customer Comments & Reviews

Loading Reviews ...
Z
Zora
1/12/2017
It was the best! I really needed the extra sucurity around the house.

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