Frontpoint Home Security Review
50 Customer Comments & Reviews - see all comments
Disclosure: We receive advertising revenue from this partner.
Founded in 2007, Frontpoint Security is a Virginia-based home security company that provides security solutions and consulting for residential and commercial properties. The company features 100% wireless and cellular connections, 24/7 professional monitoring, self-diagnostic checks every sixty minutes, and optional additions for home automation. The company has a reputation for optimal customer service and is BBB accredited with a grade of A+.
Leave a comment for Frontpoint Home Security
50 Customer Comments & Reviews
Loading Reviews ...
It seems to me to be a good security company and it covers my expectations ...
Awesome! Loved the experience.
I just called them, a lady answer the phone. she is very rude to me.
The salesman convinced me that having a cat wasn't going to trip the alarm. The motion sensors kept going off at 2-3 in the morning. There was no one present in the house. When I called the company, they kept insisting it was the cat setting off the motion sensors, not that the sensors were bad. I asked them if they were suggesting that an 18 lb. cat would jump up in the middle of the kitchen for no reason. Rotten service.
We have had the Frontpoint System for 2 years now. I always feel safe when entering my house and know that if anyone tries to break in the alarm will go off and police will respond. I love that it has a backup battery for the times we lose power, it will remain in force. The customer service department there is absolutely the best, and can help you with any problems.
this sells man did not want listen to what i as trying to tell him and then he kept going up on the prices and kept repeating the same thing like i was retarded and didnt know anything about security this is the worse company i have come to find to this day
I purchased a package to fit my new home, installed it myself, and have had use of it on several occasions. Everything is great except when you have need of the system. I live alone, and when my alarm went off in the middle of the night, waking me from a dead sleep, I was glad I had the warning. I felt totally secure and safe with them UNTIL I was asked to hang up the phone so they could call the police. Huh? They have only one phone? I have to hang up instead of having someone remain on the line with me until the police get there? Phooey on that! I called the police myself and they stayed on the line with me until the officers got there. Was the Frontpoint security person working out of... Read More
Great service and very helpful telephone assistance. Price is ok. 36 mo contract works for me as I bought this with a future in mind. 5 stars ***** for no Spanish on the customer service line This is the USA...
No spanish speakers 👎🏼
Frontpoint is awful. Small print is a 36 month contract. Every other company offers the same services on a month to month basis. Stay away.