Frontpoint Home Security Review


Rating: 10.0 / 10 (Excellent)
23 Customer Reviews - see all reviews
Disclosure: We receive advertising revenue from this partner. Learn more.
How is Frontpoint rated?
10/10
Equipment
10/10
Monitoring
10/10
Customer Service and Reviews
9/10
Reputation
10/10
Contract & Price

Get Introduced to Our #1 Choice 888-707-1533

Frontpoint is our top choice in home security because they have the best combination of high quality hardware, low cost monitoring and great customer service. Angie's List has awarded Frontpoint their "Super Service Award" 5 years in a row. Only 5% of companies have achieved this distinction so it's a huge distinguishing factor. They truly have the best reputation in home security.

Their equipment includes features like a mobile app for your iPhone or Android, and optional security cameras or home automation. Whatever your personal needs in a security system, they have options to meet them.

FrontPoint-Control-Panel

Frontpoint offers a 30-day risk-free trial, which means you can order and try it out before you commit to keeping their system for 3+ years. This was not an offer we found with many other providers.

No phone tree: When you call Frontpoint you'll talk to a human from the USA right away. You can expect a low-pressure conversation from someone who is knowledgeable about home security. If you are interested in their product and home security in general, it's well worth the call in our opinion. 888-707-1533.

What's it Gonna Cost Me?

Price Breakdown

Item Price
Monthly Monitoring $34.99
Installation Free
Basic Hardware $399.95
Discount (with approved credit/36mo agreement) $300 Off
Year 1 Total $519.83

Bells & Whistles

  • High Quality Wireless GE Equipment
  • Touch Control Panel
  • Keychain Remote
  • Doors & Window Sensors
  • Smoke & Fire Alarm
  • Optional Video Cameras & Home Automation Available

 

The Fine Print

Contract & Guarantee

Money Back Guarantee 30 Days
Contract Length 36 Mo

This contract length is standard in the industry. You save money up front with a 3 year term. Plus it's also low risk with $0 installation fee and a 30-day money back guarantee (not industry standard!)

The Bottom Line:

Frontpoint is all about their customers. They've got a great system at a great price. Angie's list gives them 5 stars and their BBB ranking is an A+ (very good). If you talk to them and are not impressed, let us know!

Our Frontpoint Rep's Direct Line: 703-639-5411

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Latest Reviews

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Rebbecca T
5/25/2017
I love this system. Great company, great people, great service. Fast, easy, reliable.

Deidre R
Fresno, California
3/11/2017
AVOID FRONTPOINT, DON’T BELIVE THE LIES Short of it: Billed for Services never received, reps that lie and misrepresent to try to trap you into their contract, cheap and inadequate equipment, overpriced cameras, horrible overall customer service Long of it: Dishonest customer service representatives. From the very start the people working at Front point were dishonest. Of the four different reps I talked to all but the first said “the information you were told by the previous rep was wrong” basically yes you were lied to and we don’t care. Let’s start with the person who signed me up. I had entered my information on the website and within minutes was contacted by a rep. All I... Read More

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Gina
Brooklyn, New York
2/25/2017
I spoke with Amy I had ?? She was very professionally, not sure if I will go with this company because it's new to me but my experience with the Rep was not bad

A
arismel
2/7/2017
It seems to me to be a good security company and it covers my expectations ...

K
Kylee
Cleveland, Tennessee
2/4/2017
Awesome! Loved the experience.

Susan K
Rio Rancho, New Mexico
1/24/2017
I just called them, a lady answer the phone. she is very rude to me.

B
Barbara
Pittsburgh, Pennsylvania
1/11/2017
The salesman convinced me that having a cat wasn't going to trip the alarm. The motion sensors kept going off at 2-3 in the morning. There was no one present in the house. When I called the company, they kept insisting it was the cat setting off the motion sensors, not that the sensors were bad. I asked them if they were suggesting that an 18 lb. cat would jump up in the middle of the kitchen for no reason. Rotten service.

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Gail
Lutherville, Maryland
1/11/2017
We have had the Frontpoint System for 2 years now. I always feel safe when entering my house and know that if anyone tries to break in the alarm will go off and police will respond. I love that it has a backup battery for the times we lose power, it will remain in force. The customer service department there is absolutely the best, and can help you with any problems.

F
Fabian
Chicago, Illinois
11/3/2016
this sells man did not want listen to what i as trying to tell him and then he kept going up on the prices and kept repeating the same thing like i was retarded and didnt know anything about security this is the worse company i have come to find to this day

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L R
Tucson, Arizona
10/4/2016
I purchased a package to fit my new home, installed it myself, and have had use of it on several occasions. Everything is great except when you have need of the system. I live alone, and when my alarm went off in the middle of the night, waking me from a dead sleep, I was glad I had the warning. I felt totally secure and safe with them UNTIL I was asked to hang up the phone so they could call the police. Huh? They have only one phone? I have to hang up instead of having someone remain on the line with me until the police get there? Phooey on that! I called the police myself and they stayed on the line with me until the officers got there. Was the Frontpoint security person working out of... Read More

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