Frontpoint Home Security Review
49 Customer Comments & Reviews - see all comments
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Founded in 2007, Frontpoint Security is a Virginia-based home security company that provides security solutions and consulting for residential and commercial properties. The company features 100% wireless and cellular connections, 24/7 professional monitoring, self-diagnostic checks every sixty minutes, and optional additions for home automation. The company has a reputation for optimal customer service and is BBB accredited with a grade of A+.
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49 Customer Comments & Reviews
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Once my contract is up I will cancel !! Not worth it !
Based on all the research I did prior to purchasing a home system, I am very pleased so far with Frontpoint on all "fronts". Highly recommend them. Mark M
These guys are top notch!!!
I searched the WEB for the most highly recommended Home Alarm System and Frontpoint was the choice. I was immediately contacted and chose a system that would work for me. The system arrived a few days later and I installed it my (72 year old) self. I contacted the company to activate the system and we resolved some issues and I was thoroughly instructed as to the use and we went live. This was painless and easy. I now feel secure day and night. For a widow living alone in the countryside, this is a must!
Frontpoint has the most professional customer service representatives I have ever dealt with. They always go above and beyond your expectations to provide a great experience. System installation was simple and our family is completely happy with the secure feeling Frontpoint provides.
The best costumer service! The easiest alarm set up def dummy proof. Very very satisfied!
We are so happy with our new Frontpoint system. We got confused installing it (which feels incredibly stupid now) but the rep from Frontpoint was so patient and nice, walked us through the whole install. Then he (call rep Kenny), helped us test the system, set up time to practice where we can't set it off accidentally and did a practice run to make sure we knew how to turn it off and on and what settings we wanted. We even got disconnected at one point and he called us right back. After it was all said and done he followed up with the certificate we needed to get the discount on our homeowners insurance. All in all this company is super professional and friendly and a great affordable way... Read More
I've had Frontpoint Security for over a year and I am very happy with the service. The other day, I forgot to disable the alarm system and opened the garage door to unload the car. They call within 30 seconds and the police arrive 30 seconds after that. It gives me peace of mind in light of the fact that recently a house in our subdivision was burglerized recently. Thanks, Frontpoint!
Very satisfied with the service provided. They resolve issues that arise quickly and completely.
The personnel at FRONTPOINT are very knowledgeable and do their very best to make sure that they help with any concerns you might have. The system speaks for it's self. I reviewed several systems and am convinced theirs is 5 star! That's why I purchased one and after a year and a half there have no issues. GREAT SYSTEM!!!
- Angie’s List Super Service Award winner 5 years running. Editor's Choice.
- GE wireless hardware - camera, & mobile app options
- Best reputation in Home Security
- 30-day free trial & 3-year term
- Top quality monitoring, from $34.99/mo