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Oscar Health Insurance Review

58 Customer Comments & Reviews - see all comments
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Founded in 2012, Oscar Health is a tech-based health insurance company that focuses on simplifying the typically complex search for healthcare while providing patient-centered services. Based in New York City, Oscar offers insurance in select ZIP Codes in the states of New York, New Jersey, Ohio, Tennessee, Texas, Arizona, Michigan, Florida, and California.

What's Included with Oscar?

  • Dedicated concierge to schedule appointments, resolve billing issues, give health advice (through a licensed nurse)
  • Free, 24/7 Doctor On Call service saves patients a visit to the doctor
  • Oscar Center provides exclusive primary care services (only in New York City)
  • Step-Tracking program earns rewards for meeting walking goals (up to $100/year)
  • No referrals
  • Free preventive care, including annual physicals and most vaccines
  • Request prescriptions by phone
  • Oscar Network includes nationally ranked "honor roll" facilities and specialists
  • Cost Sharing Reduction (CSR) plans available

Types of Health Insurance Plans

Businesses and Organizations Yes
Individuals and Families Yes
Short-Term Health Insurance No

Plans Reviewed

Backup Plan

The Backup Plan is ideal for generally healthy people who want to know they will be covered in case of a major injury or illness. With this plan, the patient has a choice of three metal levels with different individual deductibles and out-of-pocket maximums. Before meeting the deductible, the patient pays the full price for services like primary care, specialist visits, urgent care, labs, and all drugs. After meeting the deductible, all services under the Bronze and Silver levels are $0. Under the Gold level, they are 20% of the total cost.

BACKUP PLAN Bronze Silver Gold
Individual deductible $6,500 $4,500 $1,500
Individual Out-of-Pocket Maximum $6,500 $4,500 $4,500

Simple Plan

The Simple Plan is the signature Oscar plan. There are four coverage levels, including the Secure level, designed for people who only have routine care needs. With the Secure and Bronze levels, most services must be fully paid by the patient before the deductible is met. Under the Silver and Gold levels, most services have copays that range from $10 to $50, depending on the service. Once the deductible is met, all services under every Simple Plan level are 100% covered by the insurance. Additionally, since the deductibles match the OOP maximums, there is no cost-sharing under the Simple Plans.

SIMPLE PLAN Secure Bronze Silver Gold
Individual deductible $7,350 $7,350 $7,350 $4,000
Individual Out-of-Pocket Maximum $7,350 $7,350 $7,350 $4,000

Classic Plan

The Classic Plan follows the structure of traditional health insurance plans, which may be ideal for people with chronic illnesses who need ongoing care. Four metal levels are available, with the Platinum level offering no deductible and copays for every service. With the Bronze level, on the other hand, all services must be paid in full before the deductible is met. After the deductible is met, the patient pays 50% of the total cost for most services and copays for prescription drugs. The Silver and Gold levels are similar in that most services must be paid in full before the deductible is met. Once the patient meets the deductible, copays are charged for the different services, with the Gold level offering the lowest post-deductible copays.

CLASSIC PLAN Bronze Silver Gold Platinum
Individual deductible $4,000 $2,000 $600 $0
Individual Out-of-Pocket Maximum $7,150 $6,750 $4,000 $2,000

*Information stated above is for customers residing in the state of New York

Summary

Oscar sets itself apart from the competition with its wide range of plans. Any customer can find a plan that fits their health care needs—and their budget. Oscar also offers a variety of additional services at no cost, like a concierge that can help customers get the most out of their plan. Services like this really make a difference when it comes to customers deciding between plans. Consumers can receive an instant free quote online by entering a few personal details like zip code, age, and income. Unfortunately, Oscar is only available in New York, New Jersey, Ohio, Tennessee, Texas, Arizona, Michigan, Florida, and California, though they expect to expand to other states in the future.


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58 Customer Comments & Reviews

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autumn3529
3/22/2022
If there was a negative star I would highlight it. They owe a refund of $15.10 and still have not returned the money. I filed a complaint with the BBB and still Oscar lies by saying they refunded it when the bank says they didn't. BEWARE BEWARE BEWARE OF THIS HEARTLESS LYING COMPANY !!!!!!!!!!!! THEY NEED TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS OR LACK OF..............


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Ed
2/10/2022
They don’t cover basic medicine and the co pay is so high on prescription It cheaper to get medicine from Goodrx than my insurance they need to investigated For fraud


jimborussell1984
1/21/2022
Was provided this option when signing up for coverage through the healthcare marketplace. I figured that since this was an option, they had healthcare providers reasonably close by I could choose from. WRONG! Closest urgent care facility is over 100 miles away. F*** these clowns. Don’t fall for their pretty words and BS on their fancy website and mobile app. They spent all their money building a shiny façade, but really they are just selling you a turd wrapped in tin foil.


M
Michael
1/18/2022
We live in the fourth largest city in our state. We cannot get any doctor in our metro area to see my wife, who is in need of knee surgery. We’ve been trying since July. We finally canceled you to go with a major provider, only to discover that termination of insurance due to lack of acceptance by the medical community is not considered a life-changing event. Now my wife has to wait until next November when open enrollment begins. We paid money to Oscar for nothing. I would encourage everyone to stay far away.


jdavidbuck2
1/12/2022
I am SICK and TIRED of this companies RACIST commercials on TV. The one where the man says and I quote " You know what really hurts, when they don't believe your in pain because of the color of your skin". That the most racist s*** I've ever heard. This commercial must be banned from television. It's companies like this who are the cause of the racial device in this country. It's companies like this that incite the hatred going on in America. I would not do business with this company if my life depended on it. A bunch of racists bigots run this company. The hatred your spreading, will come back to haunt you one day, guaranteed. Evil companies ALWAYS get what the deserve in the... Read More


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Sherry T
12/13/2021
Your tv commercial is absolutely racist. You should be ashamed of yourselves.


bmg50girl
12/13/2021
I just saw a commercial for this company. Can we say racist. You indicated that Oscar will help you find a doctor that won’t look at your color. How offensive. I was a nurse for 33 years. I worked with doctors and all manner of support staff for 33 years. Not once in all those years did I or anyone I worked with deny care to any person for any reason. Shame on you. I have 6 biracial grandchildren. I will certainly inform my daughters to seek health insurance elsewhere. How do you give -stars?


S
Screw y
11/14/2021
HOW DARE YOU PEOPLE MAKE A COMMERCIAL SAYING ONLY MINORITIES IN PAIN GET TREATED LIKE CRAP. HOW DARE YOU!!!! PEOPLE ARE SUFFERING AND CANNOT GET MEDS BECAUSE OF DRUGGIES. I AM WHITE. I HAVE GOTTON ZERO HELP AFTER A BRAIN TUMOR, MENINGITIS, CSF LEAK SO BAD I ALMOST DIED. I AM WHITE. NOONE CARES ABOUT PAIN PATIENTS AND YOU MAKE A COMMERCIAL SAYING THEY ONLY DON'T CARE ABOUT BLACK PEOPLE. YOU ARE DISGUSTING AND SICKENING. KARMA


ethel26dlc
11/12/2021
Este seguro es un joke, te dan en el anuncio un precio mirenlo , no miento Oscar Florida Plans 2022 | Florida Plans from $29 | Oscar Florida https://www.healthcare.com/florida/oscar AdOver 200+ Coverage Options Available in Florida. Compare up to 20+ Carriers in Seconds! Compare Oscar & Other Top Carriers in Florida at HealthCare.com. Mi mama tiene 62 y le mandaron un correo para que aplicara, mi mama no esta trabajando, le ofrecen que "PUEDE" pagar $29 y la pobre llena todo, y cuando le envian los papeles ja-ja mi madre, mensual creo era 1000 o 2000 algo asi, o sea mi mama coje ss 664 y va a pagar esa cantidad como rayos hicieron esos calculos, les envio un correo para que cancelen... Read More


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JC
11/10/2021
Worst company I've ever dealt with. horrible authorization process and lengthy circuitous process. run away



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