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From You Flowers Review


ConsumersAdvocate.org Rating: 3.3 / 5 (Very good)
85 Customer Comments & Reviews - see all comments
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From You Flowers is a member of multiple florist networks with more than 35 years of experience in the floral industry. It provides a wide selection of personal and corporate floral selections, as well as gift items for any occasion. From You Flowers offers a unique Create-Your-Own, Custom Photo Vases and backs all their products with a freshness guarantee. The company has also been rated as 2010’s Best Overall Quality and Price Company by CNBC.

Features and Services

From You Flowers is staffed with full and part time employees that include managers, supervisors, and customer service representatives, all of which have comprehensive experience in customer service related to the flower gift industry. The company provides a wide array of corporate and personal floral selections as well as gift items for every occasion. Products include balloons, gift baskets, and flowering plants.

From You Flowers offers same day delivery flower arrangements, ensuring their high quality and freshness. All same day deliveries are hand-arranged and hand-delivered, and every product is backed by a 90-day satisfaction guarantee. This promises that the company will either refund or redeliver a new product if a customer is not satisfied with their service.

Services also include FaceVase that allows customers to create their own photo vase. It charges sales tax for orders going to CA, CT, IL, AZ, DC, TX, and NY. From You Flowers does not charge sales tax for any delivery outside Connecticut, Arizona, New York, Texas, Washinton D.C., and California. Service fees vary according to the product purchased, though an additional charge of $2.99 is always charged on orders placed for same day delivery. In some cases, delivering florists may choose to take a delivery fee out of the price of arrangement.

Flower Selection

Exotic Blooms

✔

Live Plants

✔

Custom Arrangements

✔

Hand-Held Bouquets

✔

Fresh Arrangements in Vase

✔

Artificial Flower

✔

Boutonnieres

✔

Corsages

✔

Cut Flowers (without vase)

✔

Other Gift Items

Gift Baskets

✔

Gourmet Treats

✔

Customized Greeting Cards

✗

Wine

✔

Balloons

✔

Designer Products

✔

Gift Cards

✗

Outsourcing

In-Season Blooms

✔

Locally Sources

✔

Greenhouse Flowers

✗

Order and Delivery Options

International Delivery

✔

Same Day Delivery

✔

Shipping Fee

None

Priority Shipping

✗

Local Florist Delivery

✔

Online Ordering

✔

Order Tracking

✔

Occasions and Events

 

Christmas

✔

Birthday

✔

Anniversary

✔

Sympathy and Funerals

✔

Congratulations

✔

Thank You

✔

Housewarming

✔

Get Well

✔

Weddings

✔

Business Gifting

✔

Retirement

✔

Graduation

✔

Love and Romance

✔

New Baby

✔

Im Sorry

✔

Others

✔

Customer Assistance

Money Back Guarantee

✔

Service Charge

$2.99

Phone

✔

Email

✔

FAQs

✗

Knowledge Base

✔

Store Locator

✗

Flower Delivery at From You Flowers

From You Flowers is a great place to shop and order flower arrangements online due to their wide selection of flowers for different types of events. The company offers a 90-day satisfaction and freshness guarantee that ensures customers are happy with its services.

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85 Customer Comments & Reviews

Loading Reviews ...
keldalov
6/4/2020
First off the flowers I Purchased looked nothing like what was delivered. I paid 82 dollars for flowers that look like I paid 20 dollars for. I will never again order from from you Flowers again. Please don’t waste your money!!!!!!

nlank792
5/29/2020
Unreliable and Worst Flower Company - Don't trust these Fraudsters If I could give this company negative stars, I would. This is probably one of the worst flowers companies I have ever dealt with. I placed an order and paid for a 4 hour delivery window, to ensure that flowers would arrive at the Funeral Home that is taking care of my Aunt's home going. T his was done on 5/29/20. I later get an email saying that the flowers were not able to be delivered, because I did not indicate the service time. Well, the time of my Aunt's funeral should have been irrelevant as the 4 hour window should have governed. Immediately, this sounded like an excuse. If it was simply a matter of knowing the... Read More

D
Deborah S
5/18/2020
Would give them negative stars if I could. I ordered flowers for my mother from my brother for Mother's Day. It was supposed to be a $60 seasonal order on sale for $45. She receive 10 stems mostly carnations. What part of spring includes carnations which cost about $5.99 at the local grocery store. Being embarrassed and humiliated I called customer service and spoke with 3 'supervisors' was on the phone for 40 minutes. All I heard was a bunch of I'm sorries. I was often interrupted and spoken over. Oh and they did absolutely nothing for me.

F
Feldman
5/17/2020
I ordered flowers for my mother's birthday 10 days in advance. I called in the middle of scheduled delivery date and was assured that order was in process and flowers will be delivered by 6PM. At 6 PM, when it was too late to order flowers from another company, I was offered apologies from customer service and partial refund. Non of this helped me much. My mother did not receive flowers for her birthday. This was my first and last experience with fromyouflowers.com

M
Michael
5/12/2020
Mike Holden, MA We ordered flowers for Mother’s Day. A new delivery date was set for the following Tuesday (3 days later). The flowers were not delivered. A new delivery date was re-established for Thursday (2 days later). I will never order flowers thru fromyouflowers.com again. They do not backup their delivery guaranty.

D
Deb
5/9/2020
I placed 4 orders about two weeks before Mothers' Day, all for Mothers' Day. Two were shipped and arrived timely. The third order was to have arrived on Thursday before Mothers' Day. It was never shipped nor delivered. I am now on my second call to the company trying to straighten this out. Their solution is to have me make a third call to them to check yet again on what went wrong. They are certainly sucking the joy out of sending flowers. The fourth order was for my daughter in law who lives in an apartment building. Even though I received an email saying the flowers had been delivered, she did NOT receive them. When I insisted that the flowers be resent, the customer... Read More

Esther K
4/17/2020
From You Flowers delivered their best value arrangement the next day as promised. The delivery fee was waived, credit towards my next purchase was offered. I received a lovely, fresh arrangement of Spring flowers beautifully set in a lovely vase at a very reasonable price. I could not be more pleased. Am looking forward to buying another arrangement soon!

F
Fred P
4/10/2020
Totally unreliable. Online tracking showed a delivery scheduled for that day and, after we waited all day for it, waited on hold indefinitely for a live Customer Service Rep, only to find out that "they yellow flagged it," meaning it would not be fulfilled. They sent me an email earlier in the day, apologizing that my wife's flowers could not be delivered because there was no florist in our area (Dallas!) and, much to our surprise, her flowers were delivered about 40 minutes later. On the order we needed the most, to a 3-year-old grandson out of town, it was scheduled for delivery that day. Rep had to put me on hold & request approval to issue a refund! Never again!

vkgrst
1/18/2020
Wow! This company has their proverbial head so far up their anal orifice it's absurd! I've used them twice, only because they gave me $12 off, which was not worth it. Both times I used them the they completely botched the delivery days. Both times I sent them emails that they responded to as if I'd written in invisible font, without addressing my concerns at all. I have no complaints about the products, but other online florists have comparable arrangements with much less hassle.

A
AJ
12/17/2019
Paid extra for same day delivery, but order wasn't delivered. Called and got my extra $2.99 refunded. Next day, still no delivery (oh - the florist wasn't open on a Sunday). Was offered 15% off the order. Monday, still no delivery (oh - the florist won't be able to put together the order that day, so sorry. We'll upgrade your order to "deluxe"). Tuesday something was delivered, BUT NOT WHAT I HAD ORDERED. What has been delivered cost less in "deluxe" than what I had originally ordered as "regular". 3 days late and not what I had ordered. I requested a full refund, but that doesn't provide the "satisfaction guarantee" they claim to offer.

Our Partner
  • Track your order online
  • Same day delivery
  • Freshness Guaranteed
  • Create your own custom photo vases
  • Rated "2010’s Best Overall Quality and Price" by CNBC
  • Wide selection of flowers for different occasions
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VISIT SITE

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