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Ameritas Dental Insurance Review


ConsumersAdvocate.org Rating: 4.3 / 5 (Excellent)
74 Customer Comments & Reviews - see all comments
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Ameritas is a Nebraska-based mutual insurance company founded in 1887. It offers a wide array of products and services, including health, life, and dental insurance, financial services, and other employee benefits. Ameritas holds an A.M. Best rating of A (Excellent), an S&P rating of A+ (Strong), and an A+ rating with the BBB.

Ameritas Dental Review

Ameritas Dental Insurance offers plans catered towards individuals and families. Rather than relying on dental insurance offered by your employer, Ameritas promotes independence. This is great especially when you find yourself moving to another job. Ameritas also offers discounts on prescriptions from Walmart or Sam's Club pharmacies, which could save you a couple more dollars on dental treatments.

What's included in Ameritas Dental?

MY DENTAL PLAN® HIGHLIGHTS

All plans pay a benefit toward covered services after the $50 per-person deductible.

Plans with either one or two exams and cleanings per year.

Dental Rewards® feature lets qualifying individuals earn an additional amount to add to their following year's annual maximum.

Plan 3 includes a $100 vision benefit to use for vision exams, frames, lenses and contact lenses.

Helps you save on prescription medications through Walmart or Sam's Club pharmacies. 

20/20 PLUS VISION PLAN HIGHLIGHTS

All plans offer vision, dental and hearing care benefits with no waiting or elimination periods.

Plan C offers increasing annual maximum benefits.

Enjoy the freedom to see your choice of vision care provider

Save up to 15% on eyewear frames and lenses purchased at any Walmart Vision Center nationwide. 

Receive savings on prescriptions at Walmart or Sam's Club pharmacies, and eyewear frames and lenses purchased at any Walmart Vision Center. 

Plan Reviewed

MY DENTAL PLAN®

How much does it save you?

preventive 80% plan 1, 100% plan 2 and plan 3

Basic 50% for plan 1 and 2, 80% for plan 3

Major plan 1 not covered, 50% for plan 2 and plan 3

Annual Maximum

plan 1 $500, plan 2 $1000, plan 3 $1500

Treatments Covered and Reimbursement

Covers all treatments but Major services are only covered with extra premiums.

Fine Print

No waiting periods if you were covered by another dental plan within 30 days of the date the application was received.

When you visit an Ameritas PPO network provider, the amount allowed for each covered procedure is based on the Maximum Allowable Charge (MAC). 

 

Summary

Ameritas Dental focuses its services towards providing individuals and families with better dental coverage. It gives them independence in choosing dental plans tailored to their specific needs.


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74 Customer Comments & Reviews

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Judith W
8/30/2025
I will be canceling this insurance asap. This company has given me and my Dentist the run around concerning a covered claim. They do not communicate well, preferring to wait so long that you have to call to see how the claim is proceeding only to find out they needed information. Information was sent by fax to a number provided directly to my dental office. Nothing happened so I had to call again only to find out that someone had given my dental office an extinct fax number. Then the information was sent to the correct fax number and then I get a letter saying that oh your procedure is only allowed once in seven years and they did the procedure the first time in June 2025 so this new one... Read More


Carolyn M
11/7/2024
I don’t think it’s very good I had it for years and it’s doesn’t want to cover your claims and I to resubmitted my claim over and over. Why get it if they don’t want to pay out.


Jay S
10/17/2024
Ameritas Dental Insurance is a deceptive company needs to be investigated, as they give approval for the dentist to proceed and then afterwards deny the claim. When you call their customer service they are Rudy and do not make sense in what they are saying and then accuses you of knowing what they are saying which is garbage.


Denise B
9/23/2024
Worst dental insurance EVER! They pre-authroize a treatment and then when the dentist turns in the paperwork for what they approved, they deny everything. When they will pay, the checks never show up...my dentist has been waiting over 4 months for a $40.00 check! They will ask the dentist to re-submit claims and films over and over, by email and regular mail until they exhaust the time frame for the claim. They are now only allowing one cleaning a year, what insurance does that?...none, it's aways one every 6 months not every 12 months!


S
S R
9/4/2024
I purchased Ameritas dental insurance in May 2024 & I've had enough! I'm looking for new dental insurance right now. My biggest regret is not seeing the reviews posted here back in May. For some reason, this page did not come up when was I looking for reviews back in May. I've never had such major problems with any dental insurance. For starters, one HUGE headache is that Ameritas' provider directory is absolutely garbage! I've spent an enormous amount of time, literally from May-now (Sept 4) trying to find an in-network oral surgeon that meets my specific needs only to find out that the dentist displayed as in-network is not even affiliated with them any more. One dentist's... Read More


ccwortheninboxcom
7/29/2024
Paid $40 a month for dental and vision and got reimbursed a whopping $6 on a $600 dental bill. Of course my dental office didn't take this insurance (because apparently nobody does) so I had to file the claim myself. Spent most of the six bucks mailing the paperwork.


jsimp645
7/9/2024
Stay as far away from this company as possible. My Dentists office called twice to affirm that Ameritas would cover my vaneers . Ameritas confirmed they would cover the procedure only to deny the claim after the fact! STAY AWAY and keep your money!!!


Lauri F
7/5/2024
I wish I could give ZERO stars. Total scammers. I had a procedure that was PRE_AUTHORIZED by them. Just got the statement from my provider - denied on all line items. Now I'm on the hook for over $3700 and I will be pushing my company to tell these people where they can stick it


Christie C
6/25/2024
I have been robbed! I have paid for 2 months of dental insurance and they hang up on me. I have an escalated support ticket since June 1st. No movement. How do I report them to the BBB and take them to small claims court?


jmleone695
5/24/2024
they will deny any major service it seems like after reading through reviews. i got a crown due to a cracked tooth and theyre denying it due to not sufficient evidence the tooth was decaying or tramatic injury resulting in substantial loss of tooth structure. seems like we should all ban together and sue this company



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