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GoFreeCredit Credit Reporting Review


ConsumersAdvocate.org Rating: 4.5 / 5 (Excellent)
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GoFreeCredit.com is a web-based service owned by ConsumerTrack, Inc. that enables consumers to monitor their credit ratings and activity on their credit reports at the three largest American credit bureaus: TransUnion, Equifax, and Experian. The firm offers a free TransUnion score and a $1 trial offer for seven days.
 
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How is GoFreeCredit rated?

Breakdown

4.5/5
Plans and Pricing
4.5/5
Report Details and Frequency
4.5/5
Credit Bureau & Credit Scores
4.5/5
Monitoring and Extra Features

Overall Rating: 4.5 / 5 (Excellent)

GoFreeCredit requires customers to enter their name, address, phone, date of birth, and Social Security number to obtain its services. There is very little data available concerning GoFreeCredit's reputation, support, or own identity. However, the company's services are on par with many other players in the credit reporting industry and its pricing is considerably better than many of its competitors.

Credit Score & Reports

Report Details and Frequency - 4.5 / 5

GoFreeCredit offers consumers the ability to check their credit reports 24/7 by logging onto its website. It also sends email alerts when changes to customers' credit records are detected, such as reports of delinquent accounts, credit inquiries, new credit applications, and disparaging information.

Credit Bureaus Covered

Equifax
Experian
TransUnion
Access to Credit Scores
Yes
Access to Credit Reports
Yes

Monitoring & Tools

Credit Bureau & Credit Scores - 4.5 / 5

Though its initial appearance is fairly sparse, once customer sign up for the service, GoFreeCredit provides a number of different resources for its customers, including tools such as a Score Simulator, Credit Summary, Score Trending, Debt Analysis, Insurance Scores, Score Factors, Credit Lock, Fraud Resolution, ID Theft Insurance.
Credit Tools
Historical Score Tracking
Security & Protection
Identity Theft Insurance
Identity Theft Insurance Limit
$1,000,000

GoFreeCredit Plans & Pricing

Plans and Pricing - 4.5 / 5

GoFreeCredit offers a seven-day trial that includes a free credit score and a $1 TransUnion credit report. Though this introductory offer is not as long as some competitors with 30-day and 14-day trials, the company does provide three bureau monitoring once their free trial is over. The monthly fee of $19.95 is, therefore, quite competitive with many other credit reporting firms.
30-day Trial Available?
No
Free Report Offered?
Yes
Monthly Price
Starting at $19.95

GoFreeCredit Reputation & Support

Monitoring and Extra Features - 4.5 / 5

It's somewhat difficult to assess GoFreeCredit's support protocols on its website, as this area is provided by TransUnion. The company is not accredited by the BBB, though it does have a B rating from that organization, based on two complaints that were not resolved and one complaint that was not responded to. The sample size is very small, so this rating should be taken with a grain of salt. Consumers who want something more than online support are advised to make inquiries of the company before signing up.

Customer Feedback

BBB Rating
B
Date Collected
2018-04-09

Contact & Additional Company Information

Year Founded
2004
Homepage URL
https://www.gofreecredit.com/
Headquarters Address
1700 E. Walnut Avenue 2nd Floor, El Segundo, CA, 90245
Mailing Address
1700 E. Walnut Avenue 2nd Floor, El Segundo, CA, 90245

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