6 Customer Reviews - see all comments
Disclosure: We receive advertising revenue from some partners. Learn more.
Founded in 1922 and headquartered in Bloomington, Illinois, State Farm Mutual Automobile company is the largest commercial and private auto insurer by market share in the United States. Since its inception, the company has expanded to provide more than 100 products over five different business branches, including banking and financial services in the U.S. and Canada.
- Progressive Insurance - #1 Rated Website
- Trusted by Over 18,000,000 drivers
- Competitive rates, tons of discounts (safe driver, pay-in-full, multi-car, multi-policy, quoting online & more)
- Name your price Tool®
- Bundle auto & property to save 5%
- Snapshot® is a program that personalizes your rate based on how YOU drive.
- Loan/lease payoff coverage, roadside assistance & strong financial ratings
Latest State Farm Reviews
The agent we worked with are awesome , but the company is not. We had one accident and one comprehensive claim, someone put the comprehensive one as at-fault. So they rate us bad risk and would renew us. I have been asked them the reason , but they just said that would not renew us. When I was looking for new insurance company , the new agent I talked to, held someone in StateFarm, finally they correct our record , they put comprehensive one as at-fault!!!! Don't mess up our records. We are not bad apple, someone in the company is.
I have had a terrible experience with State Farm Auto insurance and like so many people have said, cannot understand why they have such a high rating. I was hit by a motorcycle that ran a red light and the motorcycle when into the front windshield and over the car. The car was not drivable and the initial estimate for repair was $7400 before the car was broken down in the shop. I know nothing about cars but I knew that all the dents on the top of the car as well as the entire windshield and the front right end and wheel well were badly damaged. I thought this number was low. So the shop began the break down and added another $4000 to the estimate. Long story short, 3 months later the... Read More
State Farm is a rip off company you will pay more in premiums and will not get it back in return. The sad part is I finally found an Agent who is really good and that I like and his office staff is great in helping you. But SF as a whole sucks. Experience a total loss on February 22, 2018 they called finance company for payoff and were told that this payoff quote was good for a certain date. Also I had a refund coming from the extended warranty that I cancelled after the loss. SF waited and was holding the payoff check and just sent it last week finance company received it today 3/28/18. So you know what happen well they did not payoff the car in the allotted amount of time before... Read More
Perhaps we were spoiled by Country Companies, which was both less expensive and more responsive when we had a claim, but after deciding to try State Farm for a couple of years, we have now moved on. SF provided by a significant margin the worst claim experience my wife and I have ever encountered: On 11/25/2017 another car ran into the side of ours when we were stopped at a stop sign. Liability on the part of the other driver was established at the scene (SF later acknowledged that that was never in question). Our car couldn't be driven, so we incurred a $40 cab fare to get home, and I paid the $500 deductible when we picked the car up from the body shop. (With Country Companies, our... Read More
I don't understand how this company is rated so highly. It is complete BS. I was in a motorcycle accident and it was bear to get State Farm to process my paper work. I had to resubmit it multiple time. I am also trying to move my mutual fund in out of state fame because the front end fees they charge are ridiculous and it is a pain to say the least. I have had my paper work rejected 3 time with no notification and zero help to get the correct forms in. In fact every time I have been made to resubmit the forms, I ask if everything is in order and Stat Farm tells me yes. Come to find out an few days later it is not. Also, the people are rude at the call centers.
I dont understand how they came to this overall star rating for statefarm but we had a tree fall on our brand new trailer in a big storm we had on nov 5 come to find out statefarm doesnt have adjusters to handle a speciality vehicle like our 14×7 pull behind trailer they rely on a 3rd party company for this they also left it up to us to find a place that would look at our totalled trailer to tell the third party people that its totaled after many phone calls to the claims team what a joke im told a different story every phone call but the bottom line is they dont have what they need this whole process has been very frustraiting and it really does not need to be this way we thought we were... Read More