2 Customer Reviews - see all comments
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Founded in 1922 and headquartered in Bloomington, Illinois, State Farm Mutual Automobile company is the largest commercial and private auto insurer by market share in the United States. Since its inception, the company has expanded to provide more than 100 products over five different business branches, including banking and financial services in the U.S. and Canada.
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I don't understand how this company is rated so highly. It is complete BS. I was in a motorcycle accident and it was bear to get State Farm to process my paper work. I had to resubmit it multiple time. I am also trying to move my mutual fund in out of state fame because the front end fees they charge are ridiculous and it is a pain to say the least. I have had my paper work rejected 3 time with no notification and zero help to get the correct forms in. In fact every time I have been made to resubmit the forms, I ask if everything is in order and Stat Farm tells me yes. Come to find out an few days later it is not. Also, the people are rude at the call centers.
I dont understand how they came to this overall star rating for statefarm but we had a tree fall on our brand new trailer in a big storm we had on nov 5 come to find out statefarm doesnt have adjusters to handle a speciality vehicle like our 14×7 pull behind trailer they rely on a 3rd party company for this they also left it up to us to find a place that would look at our totalled trailer to tell the third party people that its totaled after many phone calls to the claims team what a joke im told a different story every phone call but the bottom line is they dont have what they need this whole process has been very frustraiting and it really does not need to be this way we thought we were... Read More