Nationwide offers several types of coverages, including personal injury protection, collision, comprehensive, liability, medical payments, uninsured & underinsured motorist, rental reimbursement, and property protection coverages, as well as sound system insurance, and roadside assistance. The company also offers a specialty policy called the Classic Car Insurance, which provides exceptional protection for antique automobiles and modern classics. There are limits and deductibles to every coverage, however, so customers are urged to contact a Nationwide agent before deciding which plans and pricing are right for them.

Nationwide is accredited by the Better Business Bureau and holds an A+ rating with a composite score of 3.73 out of 5 stars, based on 97 customer reviews. Although there have been some negative comments and complaints about the business, the company rates consistently well on third party insurance customer surveys.

Nationwide Mutual Insurance Company currently holds 3.57% market share for private passenger auto insurance and has issued over 7 million policies thus far. Said plans are backed by the company's outstanding financial stability and positive long-term outlook, as evidenced by their "A" (excellent) scores from all major credit rating agencies, including Standard & Poor's, Moody's, and A.M. Best.

Nationwide offers a broad range of discounts for students, safe drivers, and returning customers. Common savings opportunities include Multi-Policy Discounts (up to 20%), SmartRide, Nationwide Family Plan, Accident-Free, Paperless Documents, Good Student, Anti-Theft, Easy Pay Sign-Up, and Affinity Car Insurance discounts. However, Nationwide truly sets itself apart from the competition by offering Milewise, a convenient pay-per-mile car insurance that uses a mobile app to track driving distances and habits.