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Mercury Insurance is a direct provider of policies ranging from car to business coverage. Headquartered in Los Angeles and established in 1962, they aim to maximize service for minimal cost. In both 2016 and 2017, Mercury Insurance received awards from Forbes for being one of the most trustworthy financial companies and mid-size employers, respectively.
- Personalized, agent-based customer service
- Growing auto insurance company in business for over 55 years
- Discounts for multiple cars, insurance bundles, good grades, etc.
- Strong online reputation with A+ from BBB
- Other types of insurance available
Latest Mercury Reviews
Mercury Ins denied to pay anything after hit my car on the site. Patrick Deshaw did the worst ever job. Mercury was not honest not trustworthy not sincere. Mercury takes money but doesn't want to take responsibility. Don't buy their insurance
Horrible some guy hits me, while backing out of a parking spot, damages my rear passenger side and then he says he didn’t hit me, refuses to exchange information with me. I had to get a police report and take a pic of his license plate and Mercury takes his side. SHAME ON YOU MERCURY. You suck!!! Claims Department is no Good.
Mercury does simply collect premiums. Be prepared to be denied when place a claim. Mercury will find any possible means to deny your claims. It sad that there is no investigations to judge behaviours of this company
We were insured with Mercury for years. When my son was killed in an auto accident they refused to pay for his vehicle that was fully covered and the medical coverage that was on the policy. We had a copy of the policy show this coverage including all paid receipts. We spoke with the claims representatives who were not only unhelpful but we found to be the most uncompassionate people I have dealt with. Shocked and in pain we had no energy to deal with this . The process of reporting this claim was horrible. We received the worst experience ever in our 32 years of driving and Insuring. Run Run Run away not worth the paper they print on!!!
While I have Mercury, all the car accidents have to be paid by my side, it do not matter who's hit whom, even on my right to go it's my fault.