Rating: 9.2 / 10 (Excellent)
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Elephant Auto Insurance is an auto insurance provider based out of Virginia. Founded over two decades ago, this company is a subsidiary of UK-based auto insurer Admiral Group, and aims to provide auto insurance for Texas, Tennessee, Virginia, Maryland, Illinois, and Indiana, at prices <a href="/car-insurance/best-car-insurance">competitive within the industry</a>.

How is Elephant Auto Insurance rated?

Breakdown

10/10
Coverage & Benefits
9/10
Pricing and Discounts
9/10
Financial Strength
9/10
Customer Experience

Overall Rating: 9.2 / 10 (Excellent)

Between its limited range of coverage and discount options, and lack of financial accreditations, it’s difficult to judge Elephant Auto Insurance on such a minute set of data points. All told, in conjunction with its radically high complaint ratio, this company is not a provider of car insurance that comes highly recommended.

Elephant Auto Insurance Coverage

Basic Coverage

  • Bodily Injury Liability
  • Property Damage Liability

Coverage & Benefits - 9.7 / 10

Elephant Auto Insurance, especially as compared to its fellows in the industry, offers a very limited number of basic coverage items - bodily injury and property damage liability. On top of this, there are no premium add-ons with which to supplement such coverage.

Customer Experience

National Association of Insurance Commissioners

NAIC Complaint Ratio 2016
2.27
NAIC Total Complaints 2016
47
*The NAIC Car Insurance complaint ratio (in this case 2.27) is a ratio of the number of complaints a company received to the its total premiums written in a calendar year. The median complaint ratio across all Car Insurance companies is 1. A score below 1 means the company received fewer than average complaints. A score above 1 means the company received a higher number of complaints than average.

Customer Ratings

BBB Rating
A+
Number of BBB Positive Reviews
6
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
34
Date Collected
2017-11-10

Customer Experience - 9 / 10

Although Elephant Auto Insurance possesses an A+ rating with the Better Business Bureau, it’s contradicted by 34 negative reviews. This is further reinforced by its complaint ratio, which reads at a high 2.27. All together, the data indicated that this company’s customer experience is decidedly negative.

Financial Strength

Key Details

Standard & Poor's Financial Rating
NR

Financial Strength - 9 / 10

Unfortunately, Elephant Auto Insurance’s financial strength is difficult to judge. The company gone unrated by Standard & Poor's. For a company that has been in business since 2009, there should be more information to go on at this stage.

Pricing & Discounts

Discounts

  • Multiple Vehicle
  • Safe Driver
  • Student
  • Bundled Policy

Additional Discounts

  • Full/Automatic Payment

Pricing and Discounts - 9 / 10

As far as its discounts go, Elephant Auto Insurance’s are relatively run-of-the-mill. While student discounts and multiple vehicle bonuses are quite common, this company also offers discounts those who engage in automatic payments.

Contact & Additional Information

Homepage URL
Company Phone
(800) 353-7426
Headquarters Address
9950 Mayland Dr, Henrico, VA, 23233
Year Founded
2009

Top Rated
10 / 10
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