ESI Business Phone System Review
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ESI is a Texas-based provider of business-centric products. In addition to fax services and media management, this company offers cloud-based phone systems. Along with standard calling, they provide integration between multiple channels of communication. ESI offers a lifetime warranty, as well as free trial period.
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Customer Comments & Reviews
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ESI phones and software are mostly abandoned. The installers have to call around to find parts, the documentation is shoddy at best, if it's not labeled "Old" as they label their websites on premise PBX systems. The local PBX systems do not get updates, looks like the last update was in 2012.... They release new cordless phones, ESI Cordless 3, no documentation online but you can buy it thru a vendor. Who then has no software to set it up, ESI support says use ESI Cordless 2 Software, and then manually program the phones names and locations in, along with the numbers... Upgrades are overly expensive, support is web forum based from users mostly and even then, so few exist anymore. They... Read More