Compare Avaya vs. Cisco Business Phone Systems

What’s the difference between Avaya Business Phone System and Cisco Business Phone System? See how our editors compare the two companies below.
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Select 2 business phone systems companies to compare
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Avaya
8.5 / 10 - Excellent
#6 in Business Phone Systems
Cisco
7.9 / 10 - Very good
#10 in Business Phone Systems
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Key Facts
  • Wide Range of products
  • Live Chat Assistance
  • Cloud-based engagement
  • Mobility Enablement
  • Unified Communications
  • Live Chat Assistance
  • Unlimited calling
  • Rated A+ by the BBB
  • Secure, dependable communications
  • Ready to use applications
  • Voice over IP calls
ConsumersAdvocate.org Ratings
8.5 / 10 - Excellent
10/10
Features
10/10
Support
9/10
Integrations
7/10
Systems
8/10
Plans
7.9 / 10 - Very good
9/10
Features
9/10
Support
8/10
Integrations
7/10
Systems
7/10
Plans
Final Verdict

Avaya Business Phone System has a higher overall rating than Cisco Business Phone System. Avaya scores better than Cisco across: Features, Support, Integrations, and Plans. However, Cisco scores better on Reliability. Both companies score similarly on Value, and Systems.