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Compare Avaya vs. Cisco Business Phone Systems

What’s the difference between Avaya Business Phone System and Cisco Business Phone System? See how our editors compare the two companies below.
Last Updated: November 15, 2017
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Avaya
8.5 / 10 - Excellent
#5 in Business Phone Systems
Cisco
7.9 / 10 - Very good
#9 in Business Phone Systems
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Key Facts

  • Wide Range of products
  • Live Chat Assistance
  • Cloud-based engagement
  • Mobility Enablement
  • Unified Communications
  • Live Chat Assistance
  • Unlimited calling
  • Rated A+ by the BBB
  • Secure, dependable communications
  • Ready to use applications
  • Voice over IP calls

ConsumersAdvocate.org Ratings

8.5 / 10 - Excellent
10/10
Features
10/10
Support
9/10
Integrations
7/10
Systems
8/10
Plans
7.9 / 10 - Very good
9/10
Features
9/10
Support
8/10
Integrations
7/10
Systems
7/10
Plans


Final Verdict

Avaya Business Phone System has a higher overall rating than Cisco Business Phone System. Avaya scores better than Cisco across: Features, Support, Integrations, and Plans. However, Cisco scores better on Reliability. Both companies score similarly on Value, and Systems.