Avaya Business Phone System Review

#6 in Business Phone Systems

Avaya is a telecommunication firm that focuses on contact centers, unified communications and networking for small to midsize businesses. The service provider also offers communications outsourcing solutions, data networking managed services, and business phone systems.  

Services and Features

Avaya provides conference desktop, cordless, and conference phones for businesses. The company offers voice mail system, call waiting, document sharing, and call log report. Avaya also provides extension dialling, auto-attendant, and music on hold.

The company offers 1100 IP Deskphone that features icon-and text-based keycaps. It Is Bluetooth integrated with incoming call, data messaging indicator, message waiting, Gigabit Ethernet PC and LAN port.  

Avaya has a 1 year warranty on device hardware. It has a collaboration tools that you can use for video and voice feature on all devices. The company can support up to 2,000 users with unlimited internet faxing and calling.  

Services and Features

Unlimited Calling

Unlimited Conferencing

Unlimited Internet Fax

Instant Messaging

Online Meeting

Call Log Report

Documents Sharing

Voice Mail System

Call Waiting

Unified Communication

Toll-free minutes

Not Stated

Number of Users (Maximum)


Phone System

Music on Hold

Auto Attendant

Directory Assistance

Hosted PBX

Extension Dialing

Business Features

Business SMS

3-Way Calling

Conference Bridge

Do not Disturb

Call Park

Caller ID Blocking


eAgent Integration

ACT! Integration

Outlook and Skype for Business

Net Suite



Phones and Handsets

Desk Phones

Cordless Phones

Receptionist Phone

Conference Phone

IP Phone

Soft phone

Plan Details

Free Trial

Activation Cost

Not Stated

Installation Fee

Not Stated


1 year


Not Stated

Help and Support

U.S Based Support


Live Chat

Telephone Support



Business Phone Systems at Avaya

Avaya will always be a good choice for industries searching for business phone systems services. With solid communication features, Avaya continues to be a trusted name in the business phone system industry.

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