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Hunter Douglas Blinds Review
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68 Customer Comments & Reviews - see all comments
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Hunter Douglas, Inc. is window blinds and coverings company based in Pearl River, New York. Its products include sheers and shades, shutters, vertical blinds, and horizontal blinds. The company operates as a subsidiary of Hunter Douglas N.V., one of the worldwide leaders in the window treatment industry.
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68 Customer Comments & Reviews
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Had hunter Douglas window blinds installed (plantation shutters) the installation was very poor and the blinds were broke and would not close properly very disappointed with the blinds
We paid thousands of dollars for the blinds in our house. The motor doesn't work on one of the blinds and they want $1500 to replace ONE small blind. The change parts out so that you can not get them fixed and you have to purchase new ones. The silhouette blinds also shredded from the sun, something that is not under warranty. of course they are going to be in the sun, they are in your windows. They should be putting a sun proof coating on them or let you know that this will happen. I will not purchase from them anymore, they are so overpriced.
Hunter Douglas is a front company for the CIA. It was run by a Sidney Zabludoff (Google him). They put listening devices in the headrails, that is why Robin Zabludoff helped them take over all of the worlds window covering companies. In addition they smuggle drugs out of the Netherlands. I know used to work for them. Wake up America!
I concur!! My last Hunter Douglas blinds were installed 2003. And my first rooms were installed in 1998. A few months ago, I was cleaning and removed one of the valences and the clip broke. I removed another to see how to replace it and broke another. I think they became brittle with age. I've spent hours looking for replacement clips. Finally ordered, what I thought might work, from Amazon. They did not! Then I went direct to Hunter Douglas site and found an email contact. They responded almost immediately! And now just 5 days later, I received an email saying they are shipping me the replacement valence clips--at NO cost! THAT is about the BEST customer service I have ever experienced!!
Their warranty stinks. Yes, there's lifetime warranty but labor for repairs cost. I have a broken shade on my sliding glass door and they want $137 to come look at it with a potential for additional $137 if they need to come back. The shade cost $859, to start with and is only 2.5 years old. That doesn't seem like a lifetime warranty to me!
DO NOT buy this product. The quality and workmanship is terrible and the company does not stand by their product as in the past.. I bought shades for my bow window. I was so excited until they were installed. One of the shades sits at an angle. The installer tried to fix it but it was defective. He called Hunter Douglas and sent the pictures. He was informed, the shade angle was acceptable. Now it looks like my STUCK with a defective shade. I am so disappointed in this product.
DO NOT buy this product. The quality and workmanship is terrible and the company does not stand by their product as in the past.. I bought shades for my bow window. I was so excited until they were installed. One of the shades sits at an angle. The installer tried to fix it but it was defective. He called Hunter Douglas and sent the pictures. He was informed, the shade angle was acceptable. Now it looks like my STUCK with a defective shade. I am so disappointed in this product.
On 6/29/20 I purchased Hunter Douglas HoneyComb Shades for 2 windows, inside flush mount. I hired a professional installer to measure the windows and he sent in the measurement to HD. The shades are both 3/4" from the window sill should be around 1/4". The installer said that is not right. HD was willing to replace them. The installer measured 2nd time and he said he had the exact same measurement from the first time. Months later, the replacement shades arrived. Asked installer to confirm if the replacements were longer. Unfortunately, they were the exact length. Many photos taken to show situation. The Rep. at Hunter Douglas refused to do what is right and send me longer shades.... Read More
I cannot even give Hunter Douglas Blinds one star! It took them 6 months to get 3 blinds right. I had ordered blinds for 3 windows and each window had to have them redone 3 times! When I inquired about compensation for the poor workmanship, they told me that they gave me the new blinds at no charge. That is the most ridiculous comment I ever heard. You made me new ones at no charge because your company messed up the other ones. Of course, you would give me them at no charge!! The worse customer service I have ever experienced. I will never put another Hunter Douglas blind in my home!!!!
Horrible! I've had the luminettes now for almost 2 years and they are an engineering nightmare .I've contacted the corporate office from Hunter Douglas and they've done absolutely nothing. I have filed BBB complaints in the BBB does nothing and continues to give them an a+ rating. I even filed a complaint with the Florida attorney general's office. Hunter Douglas has done nothing about their powerview luminette warranty which is supposed to be a lifetime warranty. do not buy from Hunter Douglas they do not honor their product they wait for you to try and legally file suit and good luck with .
Top Rated
Our Partner
Up to 40% Sitewide + 10% Stackable
Promo Code: SUMMER
10% Stackable Promo Code: YAYDAD
- Drapes, shades, shutters, and skylights
- Professional measuring and installation (in select markets and expanding)
- Free samples! & Free shipping to the contiguous United States
- Satisfaction and fit guaranteed. 14-day price match guarantee!
- 60+ professional design consultants trained in all product categories (available by phone or live chat)
- Types: Faux wood, cellular, Roman, roller, plantation, mini, vertical