Seven Corners Travel Insurance Review
Seven Corners Travel Insurance Review
ConsumersAdvocate.org
35 Customer Reviews - see all comments
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Seven Corners is a privately held specialty insurance company based in Carmel, Indiana that offers a full range of coverage options for domestic and international travelers. Customers can customize coverage to suit their travel plans, their concerns and their budgets by selecting among nine plans and adding specialty riders as required. Coverage for COVID-19-related cancellations and medical expenses are included in several of the company's plans. Seven Corner's policies are underwritten by United States Fire Insurance Company and Lloyd's of London, both solid companies that are A-rated by AM Best.
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation & Interruption
- Lost, Stolen, Damaged, or Delayed Baggage
- Travel Accident Insurance
Latest Seven Corners Reviews
The so called 'coverage for any reason' is false. My travel companion had a years long condition that took a turn for the worse just before departure and they denied the claim. We are out the cost of a cruise as well as the policy premium. Don't bother with this one.
experience with Seven Corner Insurance Company, which has left me feeling deeply dissatisfied and concerned about their practices. Since January 2023, I have been attempting to settle a claim with Seven Corner Insurance Company, but to my dismay, they have continuously delayed the process by repeatedly asking for additional documents. I have dutifully submitted all the required documentation, but they seem to have made no effort to respond or address my concerns. Their lack of communication and unresponsiveness have left me frustrated and anxious about the status of my claim. I have tried reaching out to them via email and phone calls numerous times, but my attempts have been met... Read More
I would give the “0”Stars if I could . I purchased this policy that included &1,000,000 for medical evacuation. It requires that you call them when you are injured and need medical help. Their “ medical assistance providers” are supposed to step in and speak with the doctors in Sicily, make the arrangements for medical transportation evacuation, a bedside companion, etc. When I was fell and was hurt I called Seven Corners but was told that the didn’t have this service in the area that I was visiting. They told me that I had to take care of it myself. I was told to listen to the doctors. I didn’t understand the doctors and the didn’t understand me. I was misdiagnosed, I hand many more... Read More
I judge an insurance company based on how they handle claims, and this company handles them very poorly. Poor communication, no updates by email or phone, even when they were needing more from me, they waited until I called to find out what was going on. Four months later and they final paid out far less than expected, while the health companies are hounding me to find out what’s going on. The coverage itself, now that I understand it, is incredibly inadequate: I had to make two (quick) trips to ER for xrays, and they are covering less than $1000 of my $6000 bill. The agent on the phone basically told me my coverage was very basic/barebones. Wow, yes - but it was marketed as much... Read More
This company is a total rip off!
Beware they will deny all claim for future cruse credits.
Avoid these scammers at all cost.
I filed a medical claim for a mere $95 after my own health insurance co reimbursed me the majority of my accident expenses from a fall in Portugal. The fall was October 2022. I filed the claim in December pursuant to all the forms Seven Corners sent me. It took until March to even get a response. Since then I have been sent other forms to complete which strike me as stalling and making it as difficult as possible to get reimbursed. I suspect the goal is to get me to quit..All over $95. I am certainly glad I didn’t have a substantial claim against you. Claim #14819751
I bought this travel insurance after having tried IMG, which was not bad, but I was wanting even better coverage. Turns out this insurance is good for nothing and they will guzzle your money and give you zilch in return. Their customer service is poorer than I even care to talk about. When it comes to my claims, my mother who visited me for 6 months had an episode of syncope, she stopped responding, and I called 911 in an emergency, post which the hospital ordered tests and follow up visits. Every claim is related to investigative tests. Seven Corners rejected EACH and EVERY claim saying they don't cover immunizations and routine tests. Excuse me? Who said any of the claims were... Read More
I filed a claim back in July 2022 for a portion of the tour I'd booked with Go Ahead Tour Companies that I was unable to take because of being diagnosed with COVID. 7 corners response indicated they receive the claim on August 15. I have been diligently following up to see WHEN I can expect any resolution to my claim. All I get for e-mails and calls I make is they've received a "high volume of claims", but nothing more. Believe me, I have told Go Ahead I will make no further tours with them unless and until I get some compensation for the nearly $500.00 I paid out in insurance. In the future I will NOT accept or pay for any insurance through 7 Corners. I'd rather pay for different... Read More
This year we bought two policies with John Hancock (Silver Plan) and its servicing contractor Seven Corners. Seven Corners and John Hancock paid less than half of our legitimate COVID claim, after interpreting policy terms in their favor. Learn from our mistake and ensure you get coverage only from a trustworthy insurer that honors its policy obligations. Trust is the name of the game in insurance. On 6/5/22 when my husband and I tested positive for COVID in London during the U.S. travel ban, I immediately called John Hancock's servicing contractor Seven Corners to verify our applicable coverage type and dollar limits. Their friendly representative K. told me that we were covered under... Read More
Filed claim in august its now in December and I'm still waiting , I was told their are no documentation outstanding and they are just delayed over 3months before reviewing this is disheartening this should be something that is disclosed prior to purchase so we can have a informative decision when selecting a company. They need to inform {that god forbid you have to file a claim , your claim will not even be reviewed for atleast 3 months } we purchase insurance hoping not to have to use it but for the peace of mind if their is an emergency and you have to use it i keep saying im just glad i was not out the country
I purchased the Bronze package through Squaremouth/SevenCorners, which John Hancock underwrote. I've always sensed that John Hancock is a robust insurance company. I was in Mexico and became extremely ill. I spent four days in a hospital there. Once I was somewhat stable, I returned to the U.S.A., where I spent another nine days in a hospital. I have to pay nearly $11,000 out-of-pocket. I filed my claim and all the requested documents on 01/03/2022. Today is day 164 since filing the claim. I have called, emailed, and done everything I can to see what is happening. The standard answer (perhaps the only answer) is "it's still under review." I kind of screwed myself by leaving... Read More
Sevencorners is largely a scam. They are unlikely to cover any claim. Stay away. I wasted a ton of funds on travel insurance that ended up being worthless.
My travel provider reduced longevity of the trip and its total cost by $8,000. This reduction corresponds to about $800 reduction in the required premium. However, the Seven Corners Co., administrator of the policy, is refusing to refund that excess of the premium that I originally paid. How come? As a result, I am subsidizing cost of the insurance company's risk in the case.
Can't find anything in the policy that would support position of the administrator.
I'm very disappointed as I feel the upper management of this company hides behind email. My luggage was delayed more than 24 hours and their policy claims that it does not pay for delayed luggage. Only lost. In which case, even if it was lost, you'd need receipts of everything in order for reimbursement of what was lost. The clothes, toiletries, etc., would be on your own dime. Not a way to enjoy a vacation! Additionally, in my instance, I was told my claim was being expedited. The total was $205, Sept 2021. After many hours of being on hold and given the "its being expedited" remark, the claim was denied 2/14/22 via email to my wife's account. Yet, all the dealings was with me.... Read More
We paid in full and were sold a cancellation insurance policy for my son's trip through EF Explore who canceled the trips twice despite other people still traveling during this time. 2 years later my son no longer attends the school and EF only wants to offer a voucher for the full amount. They refunded all but $350 and told me directly that I would need to file a claim for all but the registration I paid them from Seven Corners and the policy amount for trip insurance for the $150. I filed a claim in early October. On October 20 I finally received a response they needed more information which was sent immediately. I did not get a response until I reached out on their Facebook post about... Read More
I was paying for a trip for me and my mom to travel to South Africa on February 16, 2023. Due to the complications that COVID caused me economically, I was unable to financially continue making the payments. I had paid extra for AnyReason Travel . About two months ago I had to apply for unemployment and began looking at others ways to decrease my debts. So once my inability to financially pay on the trip occurred I contacted EF GoAhead Tours to cancel the trip. I was told that I needed to contact the travel insurance company, Seven Corners, who in turn asked me to go back to EF Tours. For a minute I was being played like a ping pong ball because neither wanted to take full responsibility... Read More
Seven Corners is a farce. I am shocked the Consumer Advocate rates them at 4.5 stars - just read the comments on your own website, on the BBB and on YELP. If its a positive rating - its someone who has purchased a plan but did not file a claim. Otherwise - they are all very very negative. Seven Corners is eager to take your money to buy a policy, but do not honor the policy, even with Cancel for Any Reason. A real sham! We are out over $5,000 as we cancelled a trip - with Cancel for Any Reason - and followed every single protocol, sent all documentation, met all dates, et al. We can not even contact Seven Corners to find out what is happening with our claim - all we get are excuses or... Read More
Scam company, stay away! Fake positive reviews or the individuals never needed to file a claim
I legit had a flight delayed then canceled for airline mechanical problems. Also, my luggage was lost and this scam company wrote me back saying their coverage "should not be construed as a confirmation that coverage applies." Total scam. They use every trick in the book to deny your claim.
I bought Seven Corners Insurance this past winter season for my extended stay in Mexico. While in Mexico I tested positive for COVID. I then became very ill with pneumonia. I advised my Doctor that I had COVID coverage through Seven Corners, and suggested to her that she should pay for everything and then claim it back from Seven Corners, in order to not confuse them with some items paid by me and other items paid by her. I was gravely ill, and she brought in a variety of specialized doctors in order to give me the best treatment possible. They converted my condo into, basically, an ICU, and I had a nurse every night staying right in our condo until morning in order to keep me supervised... Read More
We have paid about $10000 on premiums to Seven Corners (SC). My dad lives in Vietnam, with no prior medical conditions, where he has good health insurance. He traveled to the US to visit me when I gave birth, and has been stuck here in the US for 1.5 years due to the pandemic. Vietnam does not allow its citizens to come back into the country yet. Travel insurance is his only option in the US. The only thing we have filed claims for is treatments for his glaucoma, which is rapidly leading to blinding of both his eyes, of which first symptoms appeared a few months after we started buying insurance from SC. After several doctor visits and eye surgeries, and after pre-authorizing all these... Read More
I am a permanent resident of Argentina and have not lived or worked in the US and have not filed a US tax return. I maintain health insurance in Argentina. I purchased travel health insurance for what was to be a short trip to the US in February of 2020. I had to extend the trip because of COVID travel restrictions, continued to renew the policy, and paid the additional premiums. In June 2020, I had an unexpected cardiac emergency, which required many doctors, lab work, and hospitalizations. I submitted all of my medical expenses to Seven Corners Travel Insurance and received EBO’s indicating that the claims were being processed and were under review by them. Then I received a call in... Read More
I purchased Seven Corners Insurance for my trip to Thailand. I was in a bus accident three days before I was to return home. The bus company paid my medical for two weeks before I was transferred to a private hospital. My return flight home was cancelled due to Covid. I submitted my claim and was denied EVERYTHING. Seven Corners did not pay a cent of my private hospital bills which totaled $12,888.00 nor did they reimburse me the return flight that was canceled. I will never purchase travel insurance from this company, EVER!!! Below it asks for my rating. They don't have "no stars" which is what I would pick. I wish I would have read the reviews below before I forked out $175 for... Read More
I give Seven Corners Travel Insurance Zero Rating!! We purchased a Roundtrip Economy policy on August 21, 2019 for a Viking River Cruise leaving US on 8/21/20. On 4/15/20, due to the virus and the uncertainties for future travel, I cancelled my trip. I wrote to Seven Corners for a refund or voucher until the trip could be rescheduled and they told me I was passed the 10 day look back and would not issue the refund/voucher. I wrote to HQ and no response. Seriously, worst customer service I have every seen!! What a scam! Even with this magnitude of disaster, only the buck matters with this company. Shame on you, Seven Corners!! CROOKS!
We purchased a Roundtrip Elite policy on 3/3/20 for London leaving US on 3/28. On 3/15/20, due to the virus the government shut down travel to the UK.
I wrote to Seven Corners for a refund or voucher until the trip could be rescheduled and they told me I was pass the 10 day look back (by 2 days) and would not issue the refund. They told me they would honor the policy if rescheduled by 3/28/20. Of course, that is impossible to know when it can be rescheduled. I wrote to HQ and no response.
Seriously, worst customer service I have every seen!! When all the world is in turmoil, the mighty buck stops there with this company.
Absolutely terrible. This company calls back to the voicemail kings that were big in the early 90s where you wait on hold for 30 minutes at a time just to be dumped into a VM where no one returns your calls. I submitted a claim but have had no one even try to attempt to reach out to me over the past past 3 weeks.