Terminix Termite Control Review

Rating: 10.0 / 10 (Excellent)
9 Customer Reviews - see all reviews
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How is Terminix rated?
Types of Services
Plan Details
Types of Termites
Termite Prevention
Tools and Techniques
Customer Support


Terminix has been leading the fight against termites and pests since 1927. They offer customized plans to protect and rid your property of termites, insects, bugs, rodents and other pests. Not to mention they offer free inspections and 100% satisfaction or your money back — guaranteed.** And they don’t stop there. In fact, Terminix provides whole-home solutions, such as insulation, moisture control and crawl space floor support services, too.

BBB Rating


Age of Company


States Served


Residential Services


Commercial Services


Types of Services

For nearly a century, Terminix has been one of the leading pest control companies — currently serving 47 states across the country. They offer a wide range of treatment and prevention solutions, including a one-time treatment program and an annual termite control plan. The best part? They customize the termite control program to best suit your residential and business needs. And, for qualifying residential homes, they offer the strongest guarantee in the business.

Emergency Services


One-Time Treatment Available


Annual Termite Plan


Preventive Services


Additional Services[1]


They do not cover areas in Alaska, Montana, Vermont, North Dakota and South Dakota.

Types of Termites

Having Terminix on your side means you’re protected against both subterranean and drywood termite species.

Subterranean Termites (including Formosan)


Drywood Termites


Customer Support

As far as Terminix is concerned, it’s not enough to offer The Ultimate Protection Guarantee — the strongest guarantee in the business — for qualified residential homes. They also offer an easier way to manage your concerns and requests with their online account management option and FAQs. And the company prides itself on providing hassle-free service with 24-hour customer support assistance to all their clients.


Terminix is both QualityPro and GreenPro certified by the National Pest Management Association. To maintain the GreenPro certification, Terminix must show that it combines treatment methods and innovative practices that reduce the use of pesticides that are harmful for the environment. One example is Terminix’s revolutionary mosquito solution that has a natural active ingredient that’s safe for the environment, people and pets. And their attic and crawl space insulation is ENERGY STAR certified, meaning it’s been proven to reduce heating and cooling costs by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

Plan Details

Terminix offers both one-time and regular service plans for your termite control needs. Installation fees may apply for some services, but they’re happy to provide free inspections and evaluations. They’re also so confident in their customized services, that they’ll come back at no cost to you in between scheduled services if you are ever less than 100% satisfied.**

Installation Fees


One-Time Service Cost


Contract Required


Cancellation Policy


Seasonal or Long-Term Contracts


Privacy Policy



Ultimate Protection® Guarantee,* for qualified residential properties

Instant Quote


Termite Control at Terminix

We would definitely recommend Terminix because it offers some of the most comprehensive termite control services around. They serve residential and commercial property owners in 47 states — one of the most extensive in our reviews. And they provide the strongest guarantee in the business for qualified homes with their residential termite services — the Ultimate Protection Guarantee.* They also offer additional whole-home solutions, such as insulation, encapsulation, moisture control and crawl space floor supports. Above all else, they’re committed to making it easy for their customers to request free evaluations and manage their services through their website and toll-free hotlines.

[1] Additional service offerings include: pest control, mosquito control, rodent and small wildlife control, bed bug treatments, bird control, insulation services, encapsulation services, crawl space floor support installation, moisture control solutions and more.

* ULTIMATE PROTECTION GUARANTEE (UPG) IS AVAILABLE FOR QUALIFYING PROPERTIES ONLY. Limitations apply. Not available in all areas. For complete terms, including coverage areas, call 1.800.837.6464.

** If within 30 days after an inspection or treatment you aren’t totally satisfied, we will refund the treatment or coverage charges, reimburse any prepaid services and cancel your plan.

The Ultimate Protection Guarantee and 100% Satisfaction Guarantee may not be available at franchise locations.

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Latest Reviews

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Sandra R
Carlsbad, California
I would not recommend Terminex to anyone. I had a free initial inspection for termites. Two inspectors came out to look at my house. They both said they found no evidence of termites. So I went ahead and ordered and paid for the added insulation in the attic. I decided about six weeks later I would go ahead and get a second look from another termite company. They found evidence of termites. I called Terminex back and had them come out to re-inspect the suspected areas of the home. On the relook they said their first inspectors were wrong and they found evidence too of termites. Terminix does not stand behind their inspectors, they simply said it was human error. But just think if... Read More

Anaheim, California
I contacted them and set up an appointment to come inspect a building I have. They did not show up or call. Craig said he did not have my number in his handheld. I called the night before he never answered. He did state he could come when i was not home if i left gate unlocked. Craig ask me if the lock was key or combination. Unacceptable. I found them to be unreliable.

Kat C
Corona, California
I had an appointment for an inspection scheduled for Saturday between 8am - 12pm. On Thursday they called to confirm the appointment day and time. I waited around until Noon and never saw anyone, never received a phone call, text, email nothing! It's now Sunday and I still have not heard anything from them!! How can they possibly be rated #1 with such atrocious service!

Bill P
Sandy, Utah
I've used Terminix for 3 years now for both termite guarantee and general roach & ant control. On a recent bug control visit, there was damage to my cooktop (the top surface cracked) requiring that the cooktop be replaced. The house and service was in between renters, the cooktop was not damaged when performing the move out inspection. The only people who entered the house during that time were the folks from Terminix. When asked about the damage, Terminix would not own up to the damage. I switched providers.

Tom L
Salem, New Hampshire
They started off great. But the longer we used them the less we saw of them Finally when the went nearly two years without service we canned them

Bowie, Maryland
The online advertisement for 24/7 service is not accurate. We were just told we had to wait 48 hours before service could be provided to respond to a flurry of flying ants or termites that swarmed into our front door. Other than that, I'm sure their service is great based on their 5-star rating. Recommend to modify the response time so no one is disappointed...we immediately contacted another service (4 1/2 stars ) that not only provided insight on what could be the issue and could attend to our dilemma first thing in the morning! At least their advertisement did not mislead they could respond with 24/7 service.

Corona, California
They've missed 3 scheduled appointments... how do I know they'll even come do the service

Karin B
Fairhope, Alabama
Terminex said they would be here Monday 1-3. No show/no call. I called them then they said Tuesday 3-5. No show/no call. I called again. Now they say Thursday 3-5. I called again. They had to send the manager an email! I will never use them again. Unreliable!

Dee M
Solana Beach, California
They were a no show once and cancelled twice,, the one time they did show up I had a fight with the tech...

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