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Terminix Termite Control Review


ConsumersAdvocate.org Rating: 5 / 5 (Excellent)
53 Customer Comments & Reviews - see all comments
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Description

Terminix has been leading the fight against termites and pests since 1927. They offer customized plans to protect and rid your property of termites, insects, bugs, rodents and other pests.

Not to mention they offer free inspections and 100% satisfaction or your money back — guaranteed.** And they don’t stop there.

In fact, Terminix provides whole-home solutions, such as insulation, moisture control and crawl space floor support services, too.

BBB Rating

A+

Age of Company

89

States Served

47

Residential Services

Yes

Commercial Services

Yes

Types of Services

For nearly a century, Terminix has been one of the leading pest control companies — currently serving 47 states across the country.

They offer a wide range of treatment and prevention solutions, including a one-time treatment program and an annual termite control plan.

The best part? They customize the termite control program to best suit your residential and business needs.

And, for qualifying residential homes, they offer the strongest guarantee in the business.

Emergency Services

Yes

One-Time Treatment Available

Yes

Annual Termite Plan

Yes

Preventive Services

Yes

Additional Services[1]

Yes

They do not cover areas in Alaska, Montana, Vermont, North Dakota and South Dakota.

Types of Termites

Having Terminix on your side means you’re protected against both subterranean and drywood termite species.

Subterranean Termites (including Formosan)

Yes

Drywood Termites

Yes

Customer Support

As far as Terminix is concerned, it’s not enough to offer The Ultimate Protection Guarantee — the strongest guarantee in the business — for qualified residential homes.

They also offer an easier way to manage your concerns and requests with their online account management option and FAQs. And the company prides itself on providing hassle-free service with 24-hour customer support assistance to all their clients.

Eco-Friendliness

Terminix is both QualityPro and GreenPro certified by the National Pest Management Association.

To maintain the GreenPro certification, Terminix must show that it combines treatment methods and innovative practices that reduce the use of pesticides that are harmful for the environment.

One example is Terminix’s revolutionary mosquito solution that has a natural active ingredient that’s safe for the environment, people and pets.

And their attic and crawl space insulation is ENERGY STAR certified, meaning it’s been proven to reduce heating and cooling costs by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency.

Plan Details

Terminix offers both one-time and regular service plans for your termite control needs. Installation fees may apply for some services, but they’re happy to provide free inspections and evaluations.

They’re also so confident in their customized services, that they’ll come back at no cost to you in between scheduled services if you are ever less than 100% satisfied.**

Installation Fees

Yes

One-Time Service Cost

Yes

Contract Required

Yes

Cancellation Policy

Yes

Seasonal or Long-Term Contracts

Yes

Privacy Policy

Yes

Warranty

Ultimate Protection® Guarantee,* for qualified residential properties

Instant Quote

Yes

Termite Control at Terminix

We would definitely recommend Terminix because it offers some of the most comprehensive termite control services around. They serve residential and commercial property owners in 47 states — one of the most extensive in our reviews.

And they provide the strongest guarantee in the business for qualified homes with their residential termite services — the Ultimate Protection Guarantee.* 

They also offer additional whole-home solutions, such as insulation, encapsulation, moisture control and crawl space floor supports.

Above all else, they’re committed to making it easy for their customers to request free evaluations and manage their services through their website and toll-free hotlines.

[1] Additional service offerings include: pest control, mosquito control, rodent and small wildlife control, bed bug treatments, bird control, insulation services, encapsulation services, crawl space floor support installation, moisture control solutions and more.

* ULTIMATE PROTECTION GUARANTEE (UPG) IS AVAILABLE FOR QUALIFYING PROPERTIES ONLY. Limitations apply. Not available in all areas. For complete terms, including coverage areas, call 1.800.837.6464.

** If within 30 days after an inspection or treatment you aren’t totally satisfied, we will refund the treatment or coverage charges, reimburse any prepaid services and cancel your plan.

The Ultimate Protection Guarantee and 100% Satisfaction Guarantee may not be available at franchise locations.

If you'd like to do some more research, you can read our review of the 10 Best Termite Control Companies of 2018.

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53 Customer Comments & Reviews

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Cathy B
3/13/2019
We have been loyal customer since 2004 and just had our annual Inspection and they found NO Termites, again. But, we just received our Annual renewal and it went up from $237.00 per year to $999.00 per year. They say the increase is because of the 'Increase in Formosan Termite activity along the Gulf Coast'. We definitely plan to find another Termite exterminating & bonding Company today.

T
TV
3/12/2019
Terminix bought out the company who had my orginal termite bond. In the last year they have scheduled 2 appointments that they never showed up for. Called 2 other times to make an appointment to come inside but when I gave them the dates that someone would be home they said they would have to call back to schedule those dates. Never called back. They increased from $215 to $999 with no warning or explanation. I would give them zero stars if I could.

Winona L
2/12/2019
We have had a termite bond since we purchased our house in the early 1990s. The rates have increased steadily of course over the years. Last year we paid $318. I just received a bill for $1499.00 for this years renewal. REALLY!!! Supposedly due to the fact that the weather in this area create ideal conditions for Formosan termites. The weather in this area has been this way for longer than Terminix or I have been around. WHO increases renewal fees five times the renewal amount in one year. All they have ever done for us is wander around our house for a few minutes once a year. NOT happy.

B
Bobby W
2/10/2019
I currently have a termite control plan with Terminix. They have numerous bait stations installed around my home but I have to force them to inspect the bait in the stations each year for any termite activity. In past years the only effective method to force inspection of the stations is withhold annual renual payments.

Stephen W
2/5/2019
20% price increase on annual contract for termites is above and beyond normal. When questioned why this large increase reply only small increases are neccessary. Since when is 20% a smal increase? Increase is from approx. $300 to approx. $360. I have always put up with small (5 to 10%) increases in my over 40 years with this company but this increase appears to be padding the profits because there is no increase in service. I live in Little Rock, AR not Dallas, TX

J
Julie
9/26/2018
Horrible Customer Service. Recently increased my rate almost $100 and did not notify customer until annual fee was due. When contacted was told they had a rate increase and did not matter what conditions were stipulated in the contract.

M
maihoa
9/22/2018
I scheduled an appointment with TTC a week in advance. I received an email confirmation. TTC did not show up. I called and was given the inspector's name (Jason). He did not call me at all. This is a lousy business. I will never do business with this company.

J
John U
8/1/2018
Scheduled 2 termite inspections and no one showed both times. I cancelled my contact.

M
Marian
7/31/2018
Terrible customer service! I phoned two times requesting written information on what is covered in the plan, the second time on hold for 15 minutes while Holly checked with a supervisor. Then I was told the information would be e mailed to me (after checking my e mail address).I never received it. The first time I called about three weeks prior, I was told the local office would contact me within a day or two, but never received any contact. For over twenty years I have subscribed to this plan and I used to receive a warranty with each yearly payment, but that has been discontinued. So I want a written guarantee before renewing the plan this year. As it has not been... Read More

H
Harold
6/28/2018
They are not the best as far as being on time and scheduling for service. I had a situation where I called and confirmed a date and they came Two(2) days later with no reason for not showing up when scheduled. I would not recommend. I also scheduled them last week , which they did not call nor show.

Top Rated
Our Partner
  • $100 off termite protection plan when you call today
  • Full range of pest control services including termites, other insects, rodents and wildlife
  • Nearly two decades serving Florida customers
  • Service area includes 10 Florida counties 
  • Employs Sentricon termite elimination system
  • Free re-treatment if termite problems continue
  • 30-day satisfaction guarantee with one-month refund 
  • Up to $1,000,000 repair warranty for termite damage post-treatment
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