Life Storage Storage Units Review


Rating: 9.1 / 10 (Excellent)
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Life Storage is a self-managed real estate investment trust that acquires and manages self-storage properties throughout the United States. The company, which formerly operated under the brand "Uncle Bob's Self Storage", is currently one of the largest storage companies in the world, with over 700 self-storage facilities in 28 states.

How is Life Storage rated?

Breakdown

10/10
Services
8/10
Pricing
10/10
Facility Features
9/10
Company Reputation

Overall Rating: 9.1 / 10 (Excellent)

Life Storage offers excellent facility features and benefits, especially regarding security and additional moving services. They also offer air-conditioned and temperature-, lighting-, and humidity-controlled storage units for everything from household items to wine, watercraft, and large vehicles. Although their unit sizes are pretty standard, they include several auto storage units with sufficient capacity to house several boxes and other large items. Overall, Life Storage is among our top picks for both the thoroughness of their service as well as their commitment to providing outstanding customer support.

Life Storage Services

Services - 9.5 / 10

Life Storage offers indoor and outdoor storage units, temperature-controlled options, and vehicle, RV, and boat storage solutions. Their unit sizes are fairly standard, ranging from small 5x5 units to extra large 20x20 storage spaces. Like other self-storage providers, Life Storage sells packing materials like boxes and other moving supplies "at competitive prices" and provides moving carts in all of their indoor storage facilities. One excellent detail about this company is that they offer their customers free usage of moving trucks and vans in some of their locations, waiving the standard rental fee of $29.99 for the first trip. This last benefit is based on availability and only covers the first 25 miles of the allotted time frame.

Company Type

  • Self Storage

Coverage Area

  • AL
  • AZ
  • CA
  • CO
  • CT
  • FL
  • GA
  • IL
  • KY
  • LA
  • ME
  • MD
  • MA
  • MS
  • MO
  • NV
  • NH
  • NJ
  • NY
  • NC
  • OH
  • PA
  • RI
  • SC
  • TN
  • TX
  • VA
  • WI
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Types of Storage Units

  • Car/RV Storage
  • Boat Storage
  • Wine Storage

Unit Location

  • Exterior
  • Interior

Unit Size

  • 5x5
  • 5x10
  • 5x15
  • 10x10
  • 10x15
  • 10x20
  • 10x30
  • 20x20
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3 More
The above sizes reflect the units' dimensions in feet.

Additional Services

  • Moving Carts
  • Packing Materials
24-Hour Access
Climate-Controlled Units
Storage Calculator

Life Storage Pricing

Pricing - 8 / 10

Life Storage prices vary from one location to the next, with standard 10x10 units costing anywhere from $60 to over $200 depending on their features. The company offers a "next month free" promotion and a "50% off next month" discount in all their locations. There is no mention of insurance being required or offered through the company anywhere on their site, yet by completing the rental process online Life Storage will discount up to $25 from the administrative fee, which varies depending on the price of the space being reserved.
Free Quote
Self Storage Metro Price
$119 – Buffalo, NY
Self Storage Rural Price
$89 – Auburn, AL
Vehicle Storage Metro Price
$255 – Chicago, IL
Vehicle Storage Rural Price
$209 – Auburn, AL
Rental Term
Monthly
The above prices reflect the cost of a standard 10x10 unit.
Discounts
First Month Free
Payment Options
Credit Cards

Life Storage Facility Features

Facility Features - 9.5 / 10

Life Storage offers enhanced security features including 24/7 digital surveillance, a password protected gate/door access system, different types of locks and locking mechanisms, and efficient lighting inside the units as well as around the facility's premises. They also provide "oversized elevators" in their multi-story facilities or drive-up access in their single-level ones to further facilitate the moving process.

Safety

  • 24/7 Video Surveillance
  • Keypad Entry
  • Lighting
  • Free Lock

Accessibility

  • Elevator
  • Drive-Up Access

Life Storage Company Reputation

Company Reputation - 9 / 10

Life Storage is a BBB-accredited business with an A+ rating based on only ten customer reviews and a minimal number of complaints for a company of its size. They also hold an excellent 9.4 out of 10 score on Truspilot.com based on 89% positive customer feedback. The long list of satisfied client reviews for Life Storage across several online platforms evidences the company's commitment to providing outstanding customer service and being transparent with regard to pricing and rental terms.
BBB Rating
A+
Number of BBB Positive Reviews
4
Number of BBB Negative Reviews
6
Trust Pilot Rating
9.4 out of 10
Date Collected
2018-03-05

Company Profile

Full Name
Life Storage Storage Units
Company Website
Headquarters
6467 Main St., Buffalo, NY, 14221

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