National General RV Insurance Review
17 Customer Comments & Reviews - see all comments
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National General Insurance Company is a property and casualty insurer founded in 1920 in Winston Salem, North Carolina. As one of the largest automobile insurance companies in the United States, National General offers a variety of insurance products, including personal auto, RV, motorcycle, and commercial auto insurance, with 24-hour claims processing and highly-rated customer support.
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17 Customer Comments & Reviews
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I'm confused by this as the title up top shows National General with 9.7 starts out of 10 but if I read the reviews I can't comprehend how it's add's up to 9.7 stars? Help me understand because after reading the comments I have no choice but to opt out and look elsewhere for insurance.
Our National motorhome survived the Valley Fire of 09/12/2015. The brakes on the right side were melted from the heat. Denied. The roof seams on the perimeter were damaged from the heat.Denied A scratch caused by a crazy person was called a collision. We were basically called liars like the other reviewers. We reported them to the CA Department of Insurance. They use "Direct Repair Program" that leaves the owner out completely. The adjusters just made up the narrative of the occurrence.
If you have National General, RUN!!! We have a two piece windshield both with damage. THEY determined that it would be separate claims and therefore separate deductibles. They also would not cover a new gasket for it even though the RV service manager said the existing one could not be used. They also would not cover the driver's side window as it was fogged and you can't even see out of it. Adjuster didn't even listen. We are pursuing other insurance...Progressive looks the best so far.
this company should be shut down ....this is the worst insurance possible....trailer hitch broke off in Atlanta ga....they let us sit on the highway...did nothing to help what so ever...and that was almost 3 months ago it totaled the rv and they now are trying to give me $1,000.00 for a $20,000.00 thor motorhome....having insurance with good sam and these crooks is like not even having insurance....they are cheaper but do nothing when something happens.....WARNING: CANCEL YOUR INSURANCE ASAP WITH THESE CROOKS....I cancelled my other motorhome and went to progressive .....
Worst coverage ever. Put your rv on your own insurance avoid this company. Trailer (national general through camping world) and truck (not national general thank God) were in horrible baseball sized hail storm. Truck had almost $6k in damage. Truck has been fixed. We filed claim on trailer from MN, told we were covered. After a bit of time we were basically called liars. The damage to our trailer was from something else not hail damage. Wow truck was parked next to trailer in campground. Storm happened 6/18/2016, it's now 8/22/2016. One agent stated that their storm models showed no storm. Check the weather news. In our entire insurance history we have never been called liars. Had to ask... Read More
A claim was file while traveling. Agreement was made to delay dealing with damages until I returned home. When I got home claim had been cancelled and 5 emails and 4 phone calls were ignored. When I finally got a response from a supervisor I was told to proceed with getting estimates and was then ignored again. I I do not recommend this company.
Better Business bureau has had 69 complaints against National General this last ear. Customer service tends to be relatively difficult to deal with Few discounts for customers Poor financial standing Emergency roadside assistance 0.17% market share - about an average sized regional company. 1.2 out of 5 Star rating. Bad BBB rating