Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more
10 Best
Replacement Windows
of 2024

EDITOR'S PICK

See Details

EDITOR'S PICK

See Details

EDITOR'S PICK

See Details
View 10 Best
Replacement Windows 
  1. Home
  2. Replacement Windows
  3. Pella Review

Pella Replacement Windows Review


ConsumersAdvocate.org Rating: 3.8 / 5 (Very good)
49 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
 
View Top 10 List

Pella is a manufacturer of building materials such as roomside blinds, insynctive products, doors, glass cleaner, doors and windows. The company provides awning, double-hung, casement, single-hung, specialty, sliding, bay, special shape and custom widows. Pella offers personalized window replacement solutions with local Pella professionals.

Services and Features

Pella offers design your own window solutions. The company lets clients choose from vinyl, fiberglass and wood window frame materials. Vinyl Windows includes Pella 350 Series, Pella 250 Series and Encompass by Pella. Pella 350 Series has 54%-83% energy efficiency that has triple-pane glass.   

This replacement window provider manufactures casement, double-hung, casement, awning, sliding, custom, special shape, bay, single-hung and specialty window.  Pella offers in-home consultation to check the suitable window types for your home.

Wood Windows by Pella has 3 different kinds such as Designer series, Pella 450 series and Architect series. These windows have energy efficiency of 53%-74%. Clients can choose their preferred exterior colors, grille patterns, shapes, sizes and design.

Fiberglass windows are durable that can survive sub-zero cold and extreme heat.  The company offers Pella Imprevia that has Duracast material with energy efficiency. Pella provides free quotation for the cost of replacement of your windows.

Services and Features

Eco-Friendly

✔

Energy-Saving Performance 

✔

Online Product Registration

✗

Store Locator

✔

Free Quotation

✔

Online Brochure

✔

Free Home Consultation

✔

Window Types

Sliding Windows

✔

Jalousie Windows

✗

Awning Windows

✔

Single-Hung Windows

✔

Garden Windows

✗

Picture Windows

✗

Egress Windows

✗

Casement Windows

✔

Bay Windows

✔

Hopper Windows

✗

Window Frame Materials

Wood

✔

Vinyl

✔

Fiberglass

✔

Aluminium

✗

Energy Efficient Windows 

Thermal

✔

Triple Pane

✔

Double Pane

✔

Energy Star

✔

Plan Details 

Warranty

Limited Lifetime Warranty

Installation Fee

$99

Price

Not Stated

Replacement Windows at Pella

Pella is a good choice for clients searching for a more personalized touch for their windows. This is ideal for clients who would like to upgrade their current windows rather than just replacing it with standard window brands. Its free in-house quote services takes convenience to another level and ensures that your window replacement is handled correctly the first time, every time.

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Pella Replacement Windows
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

49 Customer Comments & Reviews

Loading Reviews ...
Jacquelyn C
10/21/2019
I won’t know for a while about the quality of the 42 windows I just had installed about a month ago but if they are anything like their customer service, I’m in trouble! After 1 month, we had a date today for them to come and fix some problems. Tech was suppose to be at our house 10-12 am. At 11 am I receive a call that they are short 1 person and they won’t be able to make it. The worst part? They can’t even tell me when they can re schedule. It is apparent to us they are rushing the windows through the factory too fast. Some of ours should have never left looking like they do. I am not at all impressed.

njoycegraham
6/24/2019
I'm also dealing with a Pella nightmare. I recognized that I was paying a premium price for the job and thought it would alleviate some of the headaches that can go along with a home improvement project. What a misconception! Pella sent their installers out without all of the materials needed to complete the job. So they tore out our old windows and doors and only partially replaced them. Now they're telling me it could be months before they have availability to complete the work! I told them I'd rather they took their windows back and I'd finish the project with someone else and they told me I'm past the cancellation point in the contract. It looks like there are many of us out there. Is... Read More

M
Mark T
6/20/2019
Purchased 6 outward swing balcony doors totaling $33,000 for my home. After the initial installation was completed by Pella installers, the doors were all found to leak. The leaks caused damage to the rooms below. At the time the service techs found the doors were defective at the time of manufacturing and repaired the seals on each of the doors. Every year since the doors have continued to leak and cause damage at my expense, which Pella won't reimburse me for. The techs returned recently and made additional adjustments to correct the leaks. Their position continues to be that they will stand behind the doors warranty, but they will not be responsible for damage caused by manufacturers... Read More

tokeeffe1224
5/29/2019
We had a $4000 slider installed in 2012 with integral blinds. The blinds have failed in one of the doors. They are supposed to have a 10 year warranty. We have been trying to contact Pella for 2 weeks and can get no one on the phone. Very poor customer service. We will not be making any future purchases nor recommending their products. It is unfortunate because we love the door but standing behind your products by being accessible is where the rubber meets the road. If they start losing some of their contactor customers and big box retailers maybe they will have to up their game to stay in business.

R
Rob E
3/19/2019
Pure crap - bought a house with the unfortunate pleasure of having Pella already installed in a few places. They condense and get mold on them when windows of another brand in the same room do not. The front door is fading and they blame it on a 3rd party refinisher when their own tech says that the doors came that way from the factory. The door warps and is almost impossible to lock when weather gets warm or cold. The best part is that my sliding doors were installed without the optional draw shades that can be installed in the door panels.... so I asked for a quote to get some - $1500!!!! These people have some serious dellusions of grandeur! I IGHLY recommend staying away from... Read More

T
Tom M
3/9/2019
I am an architect and purchased a home with Pella clad windows and doors. This product should certainly be good when installed, but performance for clad windows should be measured in terms of decades. My windows were installed in the 90s and have leaked water long enough for the wood behind the cladding to rot in several locations. I contacted their local distributor, Gunton Corp., who sent a tech out and applied silicone sealant where the glass meets the cladding. This is ineffective since there is not enough depth to the sealant to act effectively and will fail. Their tech should know this, but like most residential contractors, he does not understand how sealant works. I have reached... Read More

M
Mike B
1/21/2019
The windows aren't bad but just hope you don't break one. It took over a month to get a replacement. The most necessary identifiers for the window apparently are on a plastic strip and eventually come off with washing so they are impossible after a time to identify. If you have them I would suggest writing the numbers down and putting them in a safe place for possible future use. I sent picture after picture, what numbers I could find and info from the contractor, all to no avail. I went to pella dealers who had no idea. The place where I bought them said this was a major reason why they no longer carried them. Do not depend on distributors to help you with replacements. Every... Read More

B
Ben J
8/8/2018
We have purchased TWO sets of Pella windows for an addition. The first set was “oily” looking and couldn’t be cleaned. Pella would not stand behind its warranty and said the windows were fine. Now for set#2. Two of the windows weren’t hung properly and Pella will not do anything to help. I strongly recommend you use the money you’d have spent for Pella windows and see a good shrink. I have to give this product a rating and there is no way to give it no stars. Might update that option.

Hepworth M
7/17/2018
We recently upgraded our windows. After much research, we decided to go with Pella, despite the fact that they were nearly double the cost of the cheapest quote. Almost all of the reviews were positive. The sales process was fine but rather long but once we had signed the deal and paid our money the games began. We had a deadline to meet as we were having visitors from overseas and we didn’t want construction going on while our guests were with us. Without going into a long winded summary of the day to day issues we had with trying to get a response from Pella, I will tell you that we had our installation date changed 4 times and delayed nearly a month. We called everyone we could at... Read More

Top Rated
Our Partner

🔥 $400 OFF Per Window* + $0 Down, $0 Interest & $0 Payments for 12 Months!

Click Here to Get a Free Window Replacement Quote

  • Energy Star Certified replacement doors & windows
  • Custom crafted, made to order & professionally installed
  • Hassle-free process from start to finish
  • In-home, no-obligation consultation
  • Replaced more than 8.5M windows in 1 million+ homes
READ FULL REVIEW >
See Details

Related to Replacement Windows